Multi-National Account Manager I Latin Sales (Lac)
CurrentFocus on sharing a global vision and connect our customers offering the highest safety and service standards among Delta & Partners.
Sep 2023 - Present
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Luis Gomez Moncada Email & Phone Number
Connecting people in business and life.
at
Delta Air Lines
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✓ Verified July 2026
3 data sources
Profile completeness 100%
Current company
Role
Connecting people in business and life.
Location
Monterrey, Nuevo León, Mexico
Company size
Who is Luis Gomez Moncada? Overview
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Quick answer
Luis Gomez Moncada is listed as Connecting people in business and life. at Delta Air Lines, a with 48977 employees, based in Monterrey, Nuevo León, Mexico. AeroLeads shows a matched LinkedIn profile for Luis Gomez Moncada.
Luis Gomez Moncada previously worked as Multi-National Account Manager I Latin Sales (LAC) at Delta Air Lines and Executive Sales at Delta Air Lines. Luis Gomez Moncada holds Psychology from Universidad Del Valle De México.
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Delta Air Lines
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Profile bio
About Luis Gomez Moncada
Awesome 20+ years of experience in the travel industry elevating relations with clients seeking innovative ways to fulfill common goals and grow business. Passionate to serve and travel, so feel free to reach out if you need travel recommendations.
Listed skills include Gerencia De Ventas, Proactive, Highly Organized, Analytical Skills, and 8 others.
Current workplace
Luis Gomez Moncada's current company
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Delta Air Lines
11 roles
Luis Gomez Moncada work experience
A career timeline built from the work history available for this profile.
Executive Sales
CurrentMaximize revenue and market share focusing on premium revenue with Delta's most strategic customers. Customer relationship management, contract negotiation, implementation and performance for top accounts. Orchestrate team selling with consultative sales support, Agency Sales management, Business Development and the Sales Support Center.
Sep 2015 - Present
Global Account Manager
Current
Oct 2020 - Present
Sales Manager
Analyze and study the market creating sales strategies to bring new business whether it’s in the Corporate Travel as to Meetings & Incentives areas. Get to know the prospect in detail to solve their needs and offer a differentiated service based on a win-win commercial relation. Escort and guide since the first contact, making sure all internal areas and suppliers are giving the proper attention to guarantee a successful implementation as to a smooth Go-Live process.
May 2015 - Sep 2015
Account Manager
Top global and local accounts manager responsible to implement and negotiate agreements between clients, suppliers and the company. Analyze clients travel behavior recommending travel policies changes and initiatives to optimize operation processes and achieve savings making customer experience more enjoyable. 100% client retention over a 3 year period.
Jan 2012 - May 2015
Operations Manager
Responsible for call center, in-plants, home base and messaging departments (70 employees). Administrate ACD software, analyze daily statistics and manage employees staffing to surpass SLA client’s standards. Implement and monitor customer service expectations, measurements and supervise results through continuous analysis and feedback. Coordinate standardization processes between main national offices.
Dec 2008 - Dec 2011
Customer Service Lead Agent
Coach and supervise Travel Service Agents to guarantee clients satisfaction through call monitoring, incidence analysis and continuous feedback.
Jan 2006 - Dec 2008
Real Time Operations Specialist
Manage and analyze call center ACD statistics to accomplish SLA standards. Reports and staffing administration processes.
Jan 2005 - Dec 2005
Reservations Agent
International sells and Customer Service Support through Call Center inbound calls.
Feb 2003 - Dec 2004
Investigator
Universidad Intercontinental - American Behavior Association
Investigation, publication and exposition of the article: “Effect of Multiple Signals During Delay Interval on Response Acquisition with Delayed Reinforcement”.
Dec 2001 - Feb 2003
Commercial Credit Analyst
Customer service and credit analysis services.
Jan 2000 - Dec 2000
Team & coworkers
Colleagues at Delta Air Lines
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RT
Rocken Taylor
Colleague at Delta Air LinesChattanooga, Tennessee, United States
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KO
Kimberly Olson
Colleague at Delta Air LinesSan Francisco Bay Area, United States
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ET
Emily Tonga
Colleague at Delta Air LinesSan Francisco Bay Area, United States
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KP
Katie Pogue
Colleague at Delta Air LinesAtlanta, Georgia, United States
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KG
Karpagham G.Mahaindran
Colleague at Delta Air LinesSingapore
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NS
Noma Sando
Colleague at Delta Air LinesSmyrna, Georgia, United States
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MS
Mackenzie Skelton
Colleague at Delta Air LinesUnited States
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AH
Anton Holloway
Colleague at Delta Air LinesMorrow, Georgia, United States
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YD
Yolanda D Shabazz
Colleague at Delta Air LinesStone Mountain, Georgia, United States
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JH
James Holcomb
Colleague at Delta Air LinesAtlanta, Georgia, United States
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Rocken Taylor
Colleague at Delta Air LinesChattanooga, Tennessee, United States
View →
KO
Kimberly Olson
Colleague at Delta Air LinesSan Francisco Bay Area, United States
View →
ET
Emily Tonga
Colleague at Delta Air LinesSan Francisco Bay Area, United States
View →
KP
Katie Pogue
Colleague at Delta Air LinesAtlanta, Georgia, United States
View →
KG
Karpagham G.Mahaindran
Colleague at Delta Air LinesSingapore
View →
NS
Noma Sando
Colleague at Delta Air LinesSmyrna, Georgia, United States
View →
MS
Mackenzie Skelton
Colleague at Delta Air LinesUnited States
View →
AH
Anton Holloway
Colleague at Delta Air LinesMorrow, Georgia, United States
View →
YD
Yolanda D Shabazz
Colleague at Delta Air LinesStone Mountain, Georgia, United States
View →
JH
James Holcomb
Colleague at Delta Air LinesAtlanta, Georgia, United States
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3 education records
Luis Gomez Moncada education
Psychology
Business Incubation Diploma
Global Business Concentration, Management
FAQ
Frequently asked questions about Luis Gomez Moncada
Quick answers generated from the profile data available on this page.
What company does Luis Gomez Moncada work for?
Luis Gomez Moncada works for Delta Air Lines.
What is Luis Gomez Moncada's role at Delta Air Lines?
Luis Gomez Moncada is listed as Connecting people in business and life. at Delta Air Lines.
Where is Luis Gomez Moncada based?
Luis Gomez Moncada is based in Monterrey, Nuevo León, Mexico while working with Delta Air Lines.
What companies has Luis Gomez Moncada worked for?
Luis Gomez Moncada has worked for Delta Air Lines, Aeromexico, Bcd Travel, American Airlines, and Universidad Intercontinental - American Behavior Association.
Who are Luis Gomez Moncada's colleagues at Delta Air Lines?
Luis Gomez Moncada's colleagues at Delta Air Lines include Rocken Taylor, Kimberly Olson, Emily Tonga, Katie Pogue, and Karpagham G.Mahaindran.
How can I contact Luis Gomez Moncada?
You can use AeroLeads to view verified contact signals for Luis Gomez Moncada at Delta Air Lines, including work email, phone, and LinkedIn data when available.
What schools did Luis Gomez Moncada attend?
Luis Gomez Moncada holds Psychology from Universidad Del Valle De México.
What skills is Luis Gomez Moncada known for?
Luis Gomez Moncada is listed with skills including Gerencia De Ventas, Proactive, Highly Organized, Analytical Skills, Liderazgo De Equipos, Complex Problem Solving, Calm Under Pressure, and Cross Functional Team Management.
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