Luis Pardo Email and Phone Number
Channel strategy, analytics, and operational leader driven to deliver outcomes through a combination of strategic thought leadership, actionable business intelligence, and operational excellence. A recognized leader with a reputation for innovation, collaboration, authenticity, and distillation of complex concepts inspiring value creation.• Strategy: Diverse industry experience having led branch, call center, and digital functions in community, regional, and large banks. Leverages industry knowledge and benchmarking to lead cross-functional groups in strategy development for industry-leading organizations. • Business Intelligence: Deep analytical acumen with a keen ability to convert business intelligence into actionable insights and build instrumentation strategy to ensure key performance metrics are achieved and leading indicators are closely monitored. Launched information stewardship function to ensure data quality achieves heightened standards.• Operational Excellence: Led organizations of up to 125 employees in day-to-day operations and strategy execution with a track record of building structures from the ground up and transforming poor-performing units. Implemented multiple large end-to-end initiatives introducing new innovation to traditionally difficult business problems.Skills: Data Analysis · Vendor Management · Artificial Intelligence (AI) · KPI Dashboards · Benchmarking · Performance Benchmarking · Business Case Development · Business Analysis · Business Analytics · Analytics · Data Analytics · Incentive Programs · Reporting & Analysis · Strategic Analysis · P&L Management · Profit & Loss Management · Diversity & Inclusion · Community Engagement · Cross-functional Collaborations · Thought Leadership · Business Innovation · Information Management · Internet Banking · Channel Optimization · Channel Strategy · Budgeting · Analytical Skills · Business Intelligence (BI) · Executive Management · Banking · Team Building · Coaching · Strategic Planning · Risk Management · Team Leadership · Personnel Management · Strategy · Retail Banking · Management · Leadership · Financial Analysis · Financial Services · Project Delivery · Data Visualization · Presentation SkillsEmail: luisgpardo@yahoo.com
4Front Credit Union
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Chief Experience Officer4Front Credit Union Oct 2024 - PresentTraverse City, Mi, Us
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TreasurerThe Greenspire School Nov 2023 - PresentThe Greenspire School is publicly chartered middle and high school in Traverse City. The Greenspire Middle School offers a unique educational program for middle school students based on purposeful connections between individuals, communities, and the environment. The Greenspire High School focuses on rigorous project based learning within an environmentally focused setting. Students are empowered to explore, design, self-advocate, and create meaning within their learning. -
Digital Channel Product Group ManagerHuntington National Bank Feb 2024 - Oct 2024Columbus, Ohio, Us -
Executive - Omnichannel Business Strategy Analytics And PlanningUsaa Sep 2019 - May 2023San Antonio, Texas, UsUSAA is a Fortune 100 company with 37,000 employees offering banking, investing, and insurance to people and families who serve, or served, in the United States military. In its $115 billion asset digital bank, report directly to the General Manager (who reports to the President) and led the Omnichannel Sales and Service Performance organization charged with delivery of advanced business strategy analytics, performance measurement tools, information stewardship, strategy, and planning supporting digital and call center channel performance. -
Vice President - Performance Incentive And Branch Workforce ManagementHuntington National Bank Aug 2016 - Oct 2019Columbus, Ohio, UsHuntington National Bank is a $183 billion asset super-regional bank operating more than 1,000 branches in 11 states. Led a unit responsible for incentive plan administration/design, goal allocation, and workforce management for the Retail, Business Banking, and Investment segments.
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Vice President - Strategic Reporting, Planning, And Analysis ManagerHuntington National Bank Aug 2015 - Aug 2016Columbus, Ohio, UsLed a cross-segment performance management reporting group delivering key metrics and introducing business intelligence for retail, call center, and mortgage segments.
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Vice President - District ManagerHuntington National Bank Sep 2011 - Aug 2015Columbus, Ohio, UsLed districts of up to 25 branches in size in service delivery, acquisition, and risk management.
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Vice President / Regional Bank ManagerEmprise Bank Nov 2000 - Sep 2011Us -
Consumer Banking Team ManagerBank Of America Sep 1997 - Oct 2000Charlotte, Nc, Us
Luis Pardo Education Details
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Ferris State UniversityAdvanced Management Tools And Concepts -
Consumer Bankers Association Executive Banking SchoolRetail Bank Management
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Wichita State UniversityFinance And Spanish
Frequently Asked Questions about Luis Pardo
What company does Luis Pardo work for?
Luis Pardo works for 4front Credit Union
What is Luis Pardo's role at the current company?
Luis Pardo's current role is Chief Experience Officer | Omnichannel | Strategy & Analytics | Product Management | Business Intelligence | Performance Metrics | Operational Excellence | Executive Leadership.
What schools did Luis Pardo attend?
Luis Pardo attended Ferris State University, Consumer Bankers Association Executive Banking School, Wichita State University.
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