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Luis Roel Email & Phone Number
Program Manager
at
Seminole Hard Rock Support Services
LinkedIn matched
✓ Verified Jul 2026
3 data sources
Profile completeness 86%
Current company
Role
Program Manager
Location
Pembroke Pines, Florida, United States
Company size
Who is Luis Roel? Overview
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Quick answer
Luis Roel is listed as Program Manager at Seminole Hard Rock Support Services, a with 462 employees, based in Pembroke Pines, Florida, United States. AeroLeads shows a matched LinkedIn profile for Luis Roel.
Luis Roel previously worked as Guest Services Analyst at Seminole Hard Rock Support Services and Business Development Research Specialist at Firstservice Residential Florida. Luis Roel holds Master Of Science In Information Systems, Business Analytics, 3.0 Gpa from Fiu Chapman Graduate School Of Business.
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Seminole Hard Rock Support Services
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Profile bio
About Luis Roel
At Seminole Hard Rock Support Services, our team enhances guest experiences by analyzing feedback across multiple platforms and recommending improvements to executives. With a Master of Science in Information Systems and Business Analytics from FIU Chapman Graduate School of Business, I am equipped to dissect complex data and translate it into actionable strategies.My role intertwines customer relationship management and data analytics, skills sharpened through certifications in Data Rights Foundations and Mastering Data Governance and Ethics. We collaborate to refine service processes, a mission driven by my dedication to continuous learning and an unwavering commitment to excellence in guest services.
Current workplace
Luis Roel's current company
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Seminole Hard Rock Support Services
4 roles
Luis Roel work experience
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Guest Services Analyst
Current- Define, develop, and monitor guest feedback from various sources.- Provide recommendations for continuous improvement to increase customer satisfaction to corporate and property executives.- Analyze key performance indicators and collaborate with cross-functional teams to enhance guest service processes.
Oct 2021 - Present
Business Development Research Specialist
- Generated market data analysis reports using Microsoft 365 CRM and Excel.- Created visual graphs using Microsoft Power BI for reporting purposes.- Developed training tutorials for Excel formulas and lead generation strategies.
Oct 2020 - Oct 2021
Client Support Specialist
- Managed affiliate program and trained members on a new technology platform.- Processed invoices and bills utilizing QuickBooks, ensuring accurate and timely payments while maintaining meticulous records of financial transactions.- Implemented successful digital marketing campaigns.
Jan 2017 - Aug 2020
2 education records
Luis Roel education
Master Of Science In Information Systems, Business Analytics, 3.0 Gpa
Bachelor Of Business Administration - Bba, Management Information Systems, Graduate
FAQ
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What company does Luis Roel work for?
Luis Roel works for Seminole Hard Rock Support Services.
What is Luis Roel's role at Seminole Hard Rock Support Services?
Luis Roel is listed as Program Manager at Seminole Hard Rock Support Services.
Where is Luis Roel based?
Luis Roel is based in Pembroke Pines, Florida, United States while working with Seminole Hard Rock Support Services.
What companies has Luis Roel worked for?
Luis Roel has worked for Seminole Hard Rock Support Services, Firstservice Residential Florida, and Mendelson Consulting Inc.
How can I contact Luis Roel?
You can use AeroLeads to view verified contact signals for Luis Roel at Seminole Hard Rock Support Services, including work email, phone, and LinkedIn data when available.
What schools did Luis Roel attend?
Luis Roel holds Master Of Science In Information Systems, Business Analytics, 3.0 Gpa from Fiu Chapman Graduate School Of Business.
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