• Intensive learning in Web Hacking (SQL Injections, Vulnerability tests), Ethical Hacking frameworks (Burp Suite, Metasploit), and Network Analysis (Nmap, Wireshark, SNORT), AWS (Cloud security), contributing to proactive threat mitigation.• Achieved a remarkable 90% client retention increase, streamlined tech onboarding from 2 weeks to 3 days, and reduced ticketing support from 5 days to 48-hour resolution, optimizing operational efficiency.• Specialized in Tech Onboarding, Customer Support, Log Management, SAAS Automation (Zapier, High-level), Meta, Google Suite support, TWILIO support, A2P 10DLC communication support, ensuring INFOSEC Governance and HIPAA Compliance for thousands of sensitive patient data of 300+ clients.• Spearheaded end-to-end creation of multiple websites (AWS, WordPress, etc), efficiently managing a 16-member team spanning IT support, Graphic Designers, UX/UI Specialists, website developers, SAAS support, etc

• Spearheaded the development, execution, and monitoring of comprehensive cybersecurity awareness programs, resulting in a 40% reduction in security breaches across the organization.• Led incident response teams, swiftly mitigating cyber threats, and minimizing downtime, reducing incident resolution time by 50%.• Orchestrated the design and implementation of robust cybersecurity protocols, enhancing system security and achieving compliance with industry standards.• Managed complex IT support tasks, providing technical guidance and support to cross-functional teams, resulting in a 30% increase in operational efficiency.• Collaborated with senior leadership to implement and optimize AWS cloud security measures, ensuring a secure and compliant cloud infrastructure.

Financial Analyst | Driving Growth and Building Lasting Relationships• Cutting processing time by 20% and errors by 15% within 10 months in loan and Credit card approval and sales process. Elevating efficiency and customer experience.

🚀 Project Manager | 🌐 Global Imports | Data Analisys• Orchestrated the rapid import and construction of a cutting-edge steel foundry plant, overseeing the acquisition and installation of 1,200+ tons of Siemens equipment from global sources in under a year. Excel database management further streamlined operations for heightened project efficiency.