Luis Jimenez

Luis Jimenez Email and Phone Number

I and O Service Delivery Manager @ Vontier
Monterrey, N.L., MX
Luis Jimenez's Location
Monterrey, Nuevo León, Mexico, Mexico
About Luis Jimenez

+10 Years of experience on IT: Supporting end users globally. Managing IT teams to ensure service delivery according to SLAs. Vendor management, contract negotiation. Developing training material, knowledge articles, point of contact for high level escalations. Aligned to ITIL and Agile methodologies.

Luis Jimenez's Current Company Details
Vontier

Vontier

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I and O Service Delivery Manager
Monterrey, N.L., MX
Website:
vontier.com
Employees:
4911
Luis Jimenez Work Experience Details
  • Vontier
    I And O Service Delivery Manager
    Vontier
    Monterrey, N.L., Mx
    View
  • Vontier
    I&O Service Delivery Manager
    Vontier Sep 2023 - Present
    Mexico
    Global Infrastructure and Operations Service Delivery Manager
    View
  • Workplace Options
    It Support
    Workplace Options Jan 2023 - Sep 2023
    Mexico
    Managed Mexico Service Center Opening Point of contact for México and Uruguay regionVendor Management, contract negotiation.Global IT SupportLicensing, O365 AdminActive DirectoryWindows Server
    View
  • Hexaware Technologies
    It Support Specialist
    Hexaware Technologies Jul 2022 - Oct 2022
    Monterrey, Nuevo León, Mexico
    Global IT Support Point of contact for Deskside SupportSPOC for IT Providers in MX - USIT Inventory, purchasing process ownerProcess calibration with different towersLicensingMonitoring (Solar Winds)O365 AdminActive DirectoryWindows ServerPhone System Admin (FreePBX)
    View
  • Teletrac Navman
    It Support Specialist
    Teletrac Navman Mar 2020 - Jul 2022
    Mexico
    Global IT Support (MX, US, UK, AU, NZ)Point of contact for Deskside SupportSPOC for IT Providers in MX - USIT Inventory, purchasing process ownerProcess calibration with different towersLicensingMonitoring (Solar Winds)O365 AdminActive DirectoryWindows ServerPhone System Admin (FreePBX)
    View
  • Tata Consultancy Services
    Latam Quality And Operations Lead
    Tata Consultancy Services Jul 2018 - Mar 2020
    Querétaro, Mexico
    View
  • Tata Consultancy Services
    Knowledge Manager
    Tata Consultancy Services Jan 2017 - Jul 2018
    Querétaro, Mexico
    View
  • Tata Consultancy Services
    Information Technology Specialist
    Tata Consultancy Services Jun 2016 - Jan 2017
    Querétaro, Mexico
    View
  • Atos
    Information Technology Specialist
    Atos Apr 2014 - Jun 2016
    Monterrey, Nuevo León, Mexico
    View
  • Arvato Systems
    Call Center Representative
    Arvato Systems Aug 2011 - Apr 2014
    Monterrey, Nuevo León, Mexico
    View

Luis Jimenez Education Details

Frequently Asked Questions about Luis Jimenez

What company does Luis Jimenez work for?

Luis Jimenez works for Vontier

What is Luis Jimenez's role at the current company?

Luis Jimenez's current role is I and O Service Delivery Manager.

What schools did Luis Jimenez attend?

Luis Jimenez attended Universidad Autónoma De Nuevo León.

Who are Luis Jimenez's colleagues?

Luis Jimenez's colleagues are Steven Donovan, Sisanda Buthelezi, Hemitha K J, Fernas Alhamouri, Abraham Salazar, Kasi Viswanadham Adapa, Catharine Dixon.

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