- Responsible for leading the reefer commercial team (total of 5 professionals), including the reefer commercial activities of import, export, cold storage chamber, market intelligence and customer service.- Institutional Relations related to FIESC (member of infrastructure committee) and other commercial associations. - Team management and results for the company, constant pursue of process improvements, costs reduction, revenue increase, development and monitoring of KPI’s, new business opportunities on reefer segment. - Negotiation and commercial relationship with reefer key accounts in the Southern region of Brazil.- Constant seeking for proccess improvement and costs reduction.- Structuring of the reefer prices policy, benchmarking of the market and follow-up of the competitors actions.- Departament budget and costs control.- Approval of the annual department strategic planning.- Development of the department KPI’s.- Relationship with terminal stakeholders such as freight forwarders and truck companies.

- Leadership of the commercial team (total of 22 professionals) including the activities of import, export, shipping lines, cold chamber, market inteligence, customer service, communication and marketing.- Institutional relations as member of infrastructure committee from FIESC (State of Santa Catarina Industry Federation) and in several regional associations. - Volume and revenue management through the commercial strategies and actions.- Constant seeking for proccess improvement and costs reduction.- Evaluation of new operations for the terminal such as RORO, break-bulk, project cargo and warehouse.- Visits, negotiations and relationship with shipping lines Head Offices in over 10 countries between Americas, Europe, Middle East and Far East.- Visits, negotiations and relationship with export, import and reefer key accounts customers.- Formulation and approval of commercial proposals for all customers that operate in the terminal.- Structuring of the commercial prices policy, benchmarking of the market and follow-up of the competitors actions.- Departament budget and costs control.- Approval of the annual department strategic planning.- Development of the department KPI’s.- Relationship with terminal stakeholders such as freight forwarders and truck companies.- Participation in strategic internal committees involving issues as turning basin, terminal infrastructure and regulations.

- Sales activities initially for the import segment, visiting and negotiating agreements with customers. As from 2010, responsible for creating the commercial area of shipping lines, structuring the daily activities and KPI’s. - Main responsibilities were to visit all the shipping lines present in the ECSA, offering them the terminal services and following their daily basis operations, being a focal point for them in the company. - Also responsible in this period for developing new projects with non-containerized cargo such as roro, break-bulk and project cargo.

- Support on the import commercial area seeking for new customers and opportunities to develop the import market in the terminal. - Responsible to negotiate special agreements with customers with more volume potential and follow up the major import accounts. Development of department presentations and area KPI’s. - Meetings with customers in the terminal and institutional presentation for clients in general.

- Reception and conference of all documents related to cargo clearance in both import and export segments, having access to SISCOMEX/SISCARGA and other systems to control and report to Brazilian Customs the complete historic of each container in its stay inside the terminal. - Also responsible for bookings registering and conference of the loading list, reporting any discrepancy to cargo readiness areas in the shipping lines. - Follow-up of each scheduled vessel with the involved line.

Acting in the following courses / disciplines: - MBA in Import and Export and Global Traders / Special Topics.

Acting in the following courses / disciplines: - Graduation in Production Engineering / Supply Chain Management.- Graduation in Logistics / Negotiation techniques.- MBA in Business Administration / Conflicts and Negotiation Management.

- Export cargo management since the factories until the cold chambers and ports. - Daily analysis of the storage in the factories, keeping a close contact with logistics, production planning, loading and expedition departments of the factories. - Optimization of the quantity of trucks daily used to transport the export cargo.- Support on the department projects for costs reduction in the logistic activities. - Daily experience in a large international consumer goods company.

- Management of the store including financial management, stock and supplier orders.- Recruitment and training of the professionals (average staff of 20 persons).- Focus on revenue increase and costs reduction.

- Intern in the HR department contributing with the several activities and daily routine of the department.