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Luis Lima Email & Phone Number

Multibranch Ambassador / Bilingual Customer Experience and Banking Operations Professional at Capital One
Location: Spring, Texas, United States 3 work roles 2 schools
1 work email found @capitalone.com LinkedIn matched
✓ Verified August 2026 4 data sources Profile completeness 100%

Contact Signals · 1 work email

Work email l****@capitalone.com
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Current company
Capital One
Role
Multibranch Ambassador / Bilingual Customer Experience and Banking Operations Professional
Location
Spring, Texas, United States

Who is Luis Lima? Overview

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Quick answer

Luis Lima is listed as Multibranch Ambassador / Bilingual Customer Experience and Banking Operations Professional at Capital One, based in Spring, Texas, United States. AeroLeads shows a work email signal at capitalone.com and a matched LinkedIn profile for Luis Lima.

Luis Lima previously worked as Multi Branch Ambassador at Capital One and Lead Teller at Capital One. Luis Lima holds Accounting Assistant Certificate, Accounting from Lone Star College-Cyfair.

Company email context

Email format at Capital One

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{first}.{last}@capitalone.com
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AeroLeads found 1 current-domain work email signal for Luis Lima. Compare company email patterns before reaching out.

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Profile bio

About Luis Lima

I am a Multibranch Ambassador and former Lead Teller who combines strategic thinking and a people-focused style to deliver results for the 10th largest commercial bank in the U.S. Experience supervising and mentoring tellers, selling financial products, and handling a wide range of bank operational duties. Reputation for being an effective mediator and easily adapting to change. Fluent in Spanish and English.I take pride in myself for being able to effectively train and mentor my team members. This is important, as my teams are interfacing with the public and it is crucial to be able to deal with any issues that may arise. Specialties: Financial Services, Banking Operations, Retail Banking, Bilingual, Spanish, Customer Experience, Capital One, Houston, Spring Texas, Finance, Accounting, Branch Operations, Staff Scheduling | Banking Policies / Management & Mentorship | Issue Resolution | Cross-Selling / Upselling | Training & Development | Team Building & Motivation | Financial Products | Accounting Software

Listed skills include Branch Operation, Management, Team Leadership, Training, and 15 others.

Current workplace

Luis Lima's current company

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Capital One
Capital One
Multibranch Ambassador / Bilingual Customer Experience and Banking Operations Professional
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3 roles · 10 years

Luis Lima work experience

A career timeline built from the work history available for this profile.

Multi Branch Ambassador

Current
Capital One

Mclean, Va, Us

Promoted from Lead Teller position to Multibranch Ambassador supporting the North Houston Market of 13 branches.- Provided managerial support including training and mentoring new Branch Ambassadors, commuting to all branches within market as needed.- Supported teams with banker and teller operational duties, and serving as part of the Market Leadership Team.- Leader in FLOW model designed by bank to enhance the customer experience across market.- Provided Branch Manager support by actively coaching associates in operational opportunities including ATM settlements and troubleshooting, branch and teller cash audits, branch cash forecasting, and detecting possible fraudulent activity. - Commended by Branch Managers for successfully providing de-escalations in complex customer interactions, delivering consistent Customer Service Excellence ratings- Independently rated as "Very Strong" in End of Year Performance reviews consecutively for 2 years; nominated and awarded "Branch Ambassador Excellence" certificate for 2021

2017 - Present ~9 yrs 7 mos

Lead Teller

Capital One

Mclean, Va, Us

- Work with Teller team to meet customer service expectations.- Foster a customer centric culture, drives continuous improvement and innovations for customers.- Ensure adherence to policies and procedures and that regulatory compliance standards are met by staff.- Complete required audits and reconciliations of consignment items and general ledger tickets; Conduct audits of tellers, vaults, ATMs and currency dispensers; - Demonstrate successful sales, referral and service practices.- Serve as "Subject Matter Expert" regarding Operations, Policy and Procedures. - Mentor team and help resolve customer issues. Give direction and feedback to others to increase their knowledge and performance.

May 2013 - Dec 2017

Assistant Manager

Blue Iguana Tex-Mex Restaurant

Began as a part-time busser, then promoted to waiter after 3 months of working diligently. Within a year, promoted to lead waiter, and I ended at the Assistant Manager position.

Aug 2009 - Apr 2013
2 education records

Luis Lima education

Accounting Assistant Certificate, Accounting

Lone Star College-Cyfair

Associate Of Arts (A.A.), General Studies

Lone Star College
FAQ

Frequently asked questions about Luis Lima

Quick answers generated from the profile data available on this page.

What company does Luis Lima work for?

Luis Lima works for Capital One.

What is Luis Lima's role at Capital One?

Luis Lima is listed as Multibranch Ambassador / Bilingual Customer Experience and Banking Operations Professional at Capital One.

What is Luis Lima's email address?

AeroLeads has found 1 work email signal at @capitalone.com for Luis Lima at Capital One.

Where is Luis Lima based?

Luis Lima is based in Spring, Texas, United States while working with Capital One.

What companies has Luis Lima worked for?

Luis Lima has worked for Capital One and Blue Iguana Tex-Mex Restaurant.

How can I contact Luis Lima?

You can use AeroLeads to view verified contact signals for Luis Lima at Capital One, including work email, phone, and LinkedIn data when available.

What schools did Luis Lima attend?

Luis Lima holds Accounting Assistant Certificate, Accounting from Lone Star College-Cyfair.

What skills is Luis Lima known for?

Luis Lima is listed with skills including Branch Operation, Management, Team Leadership, Training, Customer Satisfaction, Cross Selling, Sales, and Branch Banking.

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