Luis Lujan Email & Phone Number

Chihuahua, Mex

We represent leading companies servicing the medical community in a wide array of instruments and devices. Through our organization and partners we seek to reliably assist surgeons and their staff successfully achieve their operative procedures and clinical results.

Manage and execute turnaround of troubled subsidiary and attained profitable growth. Perform housekeeping, metrics establishment, set-up of operational, technological and organizational infrastructure. Linking the people process, the strategy and the operating plan of the business unit. •Negotiated and conciliated with customers aging inventory and receivables in excess of $1.5M.•Abated waste from 8 to 2% as well as reducing procurement and manufacturing costs by 28%.•Invested $1M streamlining software, maintenance and infrastructure assisting to reach a 98% on-time delivery rate to customers.•Increased revenue by 17% while achieving a 14% EBIT.•Achieved federal safety award and highest employee engagement survey across the corporation.

Oversee all aspects of business operations to maximize enterprise value and productivity. Manage and support the materials procurement, product design & engineering, production control, import / export, accounting and human resources departments. Control legal, judicial, fiscal and labor affairs to ensure compliance with all applicable laws and regulations.• Led the entire due diligence, deal structuring and fundraising process to acquire DuraBox for $2.1M.• Restructured the company and incorporated lean manufacturing practices, policies and procedures.• Increased revenues from $2.1M to $5.7M and EBITDA from 7% to 24% in 3 years.• Slashed production lead-time from 12 to 3 days after incorporating Just-In-Time manufacturing strategies.• Increased inventory turnover from 60 to 20 days.

Spearheaded commercial development efforts for the start-up of Mexican subsidiary. Cultivated strategic relationships with government agencies, customers and distributors. Collaborated with corporate headquarters on new product development to ensure solution compliance with customer needs and requirements. Directed sales and marketing initiatives to promote ChoicePoint’s solutions to prospective and existing customer accounts. Oversaw contract negotiations. Managed legal and accounting functions. Led staff recruitment and training. • Started and grew Mexican business operations to generate approximately $3M within the 1st year of launch.• Captured 11% of all business by cultivating strategic partnerships and securing proprietary software licensing agreements with local businesses and transnational clients, including State Farm, Allstate and most 3-letter US government agencies.

Directed all aspects of the $50M Latin American operation, including materials procurement, new product development and production control, sales and account management, distributor & customer relations and call center operations. Collaborated with manufacturing partners throughout the entire product development lifecycle. Supervised and trained technical teams. Drove business growth by securing and growing new customer accounts in Mexico, Brazil, Chile and Argentina. Negotiated annual contracts with major broadcasters in the region. • Increased regional revenues by 19% or $22M after securing and growing new customer accounts.• Negotiated and closed $50M worth of new contracts with leading TV broadcasters in the region.• Established a customer service call center and launched in-home replacement and servicing.• Introduced 4 product generations into the Latin American market.• Improved production output by 18%, reduced component lead-time by 25% and slashed platform costs by 58% after implementing lean manufacturing best practices.

Administered overall operations in Mexico, including materials procurement, new product development and production control, sales and account management in addition to distributor and customer relations. Collaborated with manufacturing partners throughout the product development lifecycle. Supervised and trained technical teams. Captured and grew new customer accounts. Negotiated annual contracts with major broadcasters. Prepared operating and capital expense budgets.• Elevated sales by 80% while growing the subscriber base from 210K to 560K members in 2 years.• Closed a $20M contract with the largest Pay TV broadcaster in Mexico.• Created a product maintenance and service center reducing churn by 40%.• Conducted field trials in record time, which in turn enabled customers to launch services on time.

Developed lead generation strategy on joint ventures and acquisitions in key markets. Provided due diligence and business plans for recently acquired companies. Partnered with Goldman Sachs, Merrill Lynch, and other U.S. financial institutions to fund acquisitions.• Oversaw the acquisition of a $100M fertilizer distributor and vertically integrated one of their petrochemical plants.• Participated in the acquisition of a $22M steel producer and restructured their existing distribution network.

Researched and executed commercial and investment projects, including analysis, structure and re-engineering of administrative departments and subsidiaries to support commercial and operational efforts.• Decreased delivery lead-time by 22% and procurement expenses by $7M after establishing a steel export infrastructure and logistics in the Port of Brownsville, Texas.• Formed a commercial partnership with a leading regional airline to provide transportation services to company personnel; 4 flights operated on a daily basis with gross revenues totaling $2.5M.

• Analyzed market trends and intelligence pertaining to steel, petrochemicals and construction sectors

Mba, Finance

Bs, Business Administration & Marketing

Balanced Scorecard

Spin Selling

Managing With Measures