Luis Mago Email & Phone Number

Accomplished professional with proven expertise in executing enterprise transformations, go-to-market strategies, and building strong relationships with partners. Adept at managing global teams and delivering results in dynamic environments. Demonstrated ability to reduce costs, increase productivity, and enhance customer satisfaction.• Developed and executed comprehensive strategic plans in collaboration with executive leadership, resulting in a 40% increase in market share and profitability.• Led a cross-functional task force during company-wide restructuring, driving seamless transitions and achieving a 20% reduction in operational costs.• Effectively developed and communicated strategic objectives, projects, and initiatives to Amazon Web Services, ensuring alignment with organizational goals, resulting in a 20% increase in project completion rate.• Conducted regular interviews with bank management clients to assess performance metrics, leading to a 15% improvement in client satisfaction and retention.• Spearheaded aggressive expansion initiatives across Latin America, resulting in a 25% increase in market penetration and revenue growth.• Prepared and delivered insightful reports to upper management on strategic performance and Key Performance Indicators (KPIs), facilitating informed decision-making and achieving a 30% improvement in operational efficiency.• Identified underserved market segments and led the development of new product lines, resulting in a 30% increase in revenue diversification and market competitiveness.• Introduced innovative Key Performance Indicators (KPIs) to drive continuous improvement, resulting in a 15% increase in overall performance and profitability.• Achieved outstanding revenue growth exceeding 35% in the second year, surpassing industry benchmarks.- As a Game-Change Strategist, I've empowered countless executives in crucial decision-making, propelling them to unprecedented success

Miami, Us

Global technology and consulting firm driving enterprise growth across private, public, and social sectors. Expertise in strategic planning, business development, revenue generation, and M&A. Skilled in deploying innovative solutions and presenting data-driven strategies. • Led a rigorous four-month strategic planning process for one of the largest contractors in the United States, applying Porter's Five Forces and SWOT analysis to identify a lucrative multi-family niche market.• Implemented a comprehensive Balanced Scorecard framework, effectively executing the strategy and aligning 300 personnel with long-term business objectives. This strategic initiative propelled the company to become a recognized industry leader in the US market, achieving a remarkable market share growth of over 30%.• Collaborated with business lines to develop integrated solutions and align strategic initiatives across functional organizations, resulting in a 15% increase in cross-functional collaboration and efficiency.• Established and led core competencies in strategy, planning, and innovation, fostering a culture of continuous improvement and adaptability, resulting in a 20% increase in employee engagement and productivity.• Facilitated strategic dialogues with industry partners/providers to identify best practices and opportunities to drive market change, resulting in the implementation of innovative solutions and a 25% increase in revenue.- As the Strategy Lead and Chief Game-Change Strategist, I have empowered hundreds of clients and thousands of employees by skillfully guiding them through major decision-making processes. By adeptly navigating complex social situations, fostering equitable collaboration, and driving transformative outcomes across diverse industries, I have played a pivotal role in propelling organizations and executives to new heights of success.

Dania Beach, Florida, Us

IntelePeer (Client of XB1 Exponential Group): Top omnichannel CPaaS provider leveraging automation for global communications integration. • Established distribution and operations through channel partners for a CPaaS company in 20+ countries and 3 continents within 15 months; led a 400+ team to transform the domestic business model into a smart and disruptive model for global business. • Consolidated channel operations in LATAM and Europe and received recognition in the 2019 Gartner's Global Quadrant Report editorial as one of the most innovative CPaaS enterprises in the world.• Provided strategic enterprise sales, data modeling and management expertise after creating precise territory management plans for specific accounts, meeting sales and contract objectives across three continents.• Implemented a board-approved global expansion plan, exceeding projected bookings and revenue by 100% and 200% respectively in one year.• Developed sales team's global strategy, including recruitment, training, and lean sales methods like targeted account, value, and concept selling. Introduced partners and system integrators to a new CPaaS and SaaS market worth $11B, which grew to $23B in four years.• Demonstrate the ability to build relationships, make decisions and think critically, resulting in multi-million-dollar strategic alliances with large corporations such as IBM, Accenture, Microsoft, Orange, Telefonica, etc.• Utilized consistent design thinking to co-create strategic business communication initiatives, enabling clients to seamlessly manage omnichannel communications across their entire businesses.

Miami, Us

Summary:Established in 2012, XB1 Exponential Group is a technology and IT services provider catering to multi-national cyber-security, technology, and financial firms. Empowered clients like Santander and Citibank in risk management, economic development, finance, and intelligence. Experience:• Demonstrated expertise in designing and implementing custom technical solutions to automate critical workflows and enhance productivity. • Applied creative thinking and leveraging cutting-edge technologies, such as IBM Watson, Google, Microsoft cognitive services, and Amazon to deliver innovative solutions and drive productivity (i.e. anti-piracy monitoring, global product pricing, commercial program implementations, etc.)• Prepared software and IT companies for mergers and acquisitions, leading contract administration efforts and negotiating mutually beneficial agreements. • Orchestrated the value proposition, remodeling, conversion, selling, and merging of a Software House into a high-quality Software-Cloud service provider. • Increased client original company value from $20M to $180M+ and initiated strategic planning, PR, management consulting, and legal matters to enable the company to go public within 3 years.• Executed discovery, due diligence, and integration efforts for client acquisitions, aligning policies, federal regulations, and legislation for the acquisition and M&A of S21sec, Allegiance Home Health, and Landtech Data USA.• Successfully launched and executed 20 large-scale, multiyear projects. • Implemented a flexible cloud computing platform, AI, and auditing system to address customer feedback in real-time, resulting in improved shipping processes and timely reporting. Achieved $375M in benefits on $150M of invested capital within the first 1.5 years.• Collaborated with cross-functional teams, including CPM, legal counsel, and compliance, to deliver a portfolio of transformational initiatives.

Madrid, Comunidad De Madrid, Es

Cybersecurity Company, founded in 2000, has developed into one of the largest and more robust European Cybersecurity companies with 230 cyber experts with a unique tech culture focused on the innovation and continuous improvement.

N4L is a leading strategy firm that executes strategic multi-million-dollar projects in 48 countries across the LATAM, EU, Canada, and USA with more than 160 global clients, including top boards and businesses. S21sec was a client of N4L. The company empowers CEOs, executives, and entrepreneurs to become leaders in their industries.• Directed and managed strategic planning processes for Wendy's, Coca Cola, Cargill, S21SEC, and Unilever, resulting in a notable 20% increase in market share.• Delivered over 1000 meticulously tailored strategic plans, leveraging frameworks such as Porter's Five Forces and SWOT analysis, driving a substantial 15% improvement in market share across diverse industries.• Led strategic planning initiatives with a team of 10 analysts, implementing Balanced Scorecard methodology to enhance team cohesion by 30%.• Provided strategic guidance to senior banking executives, leading to a significant 25% increase in KPI performance, optimizing organizational effectiveness.• Directed research endeavors, resulting in a 20% increase in operational efficiency through informed decision-making and data-driven strategies.• Co-founded and established the strategic planning department across multiple companies in Latam and the USA, implementing standardized procedures, strategic planning formats, and KPI collection systems.• Developed comprehensive business intelligence dashboards and training manuals to empower clients in structuring their strategic planning departments. • Provided extensive training to internal trainers, resulting in a 25% increase in efficiency in the implementation of strategic plans. The versatile platform created enables each company to customize its strategic planning department, incorporating methodologies such as Porter's Five Forces, SWOT, and PEST analysis.

• Responsible for Client Services, Strategic Planning, Creative Direction, Media Relations, Production, Promotions, Event Coordination, Billing & Profit Delivery, and Management for several Key Accounts, including Wendy’s International and Cargill Foods.• Led, co-designed/developed, launched, and managed the Wendy’s marketing strategy and an advertising campaign for Venezuela. • Consolidated, managed, and was highly involved with the Wendy’s International Marketing Division in Latin America, Europe, and Asia. Attended worldwide market strategy meetings with Coca Cola and Wendy's.• Assisted Cargill Foods in developing brands and strategies for end products. Trained the marketing team on branding and copy strategy.VP of Operations Accomplishments:• Led the marketing and advertising team that allowed the 1st Wendy’s stores in Venezuela to gross 1.5+ million dollars in one year, outselling any Wendy’s store in the world. • Successfully consolidated Cargill account, resulting in the assignment of 100% of its business against Ogilvy & Mather ($1.2 million). • Developed and co-wrote the franchisee-agency-franchiser Toolbox for Wendy’s International to allow other franchisers to replicate successful marketing strategies.• In late 1997, was tasked to conduct marketing research in the USA. By mid 1998 the PizzaForno concept was developed. The President offered partnership and a position as a General ManagerAs the General Manager :• Built the platform and managed the first and only Italian Wood Oven Pizza Franchise for Take-Out & Delivery in the world ($500 million, 1000-store franchise business venture).Accomplishments:• Within two years achieved annual $1.1 million in gross sales, 6 new stores, 3 franchisees, a manufacturing plant/Commissary, 75 employees, a construction division, and a franchise structure in South Florida.• 83% of 2,400 surveyed customers stated that PizzaForno Pizza was better than Papa John’s/Dominos.

Armonk, New York, Ny, Us

- Co-led the hardware and software teams migrating the old Burroughs platform into a state-of-the-art $15mm IBM 3090 / 4381 nation-wide platform.- Task Force member for Consolidated Bank, Metro de Caracas, and Pepsico- Skilled at Capacity Planning.

Bachelor Of Science - Bs, Computer Science (Ai); Minor: Business Administration And Marketing

High School, 2Nd Lieutenant, Strategy, Junior Rotc

Certificate Of Director Education, Governance

Marketing Executive Mba, Marketing