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Luis Castelo Email & Phone Number

Manager of Expedition Sales and Services at Lindblad Expeditions
Location: New York, New York, United States 6 work roles 2 schools
1 work email found @expeditions.com LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 100%

Contact Signals · 1 work email

Work email l****@expeditions.com
LinkedIn Profile matched
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Current company
Lindblad Expeditions
Role
Manager of Expedition Sales and Services
Location
New York, New York, United States
Company size
839 employees

Who is Luis Castelo? Overview

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Quick answer

Luis Castelo is listed as Manager of Expedition Sales and Services at Lindblad Expeditions, a company with 839 employees, based in New York, New York, United States. AeroLeads shows a work email signal at expeditions.com and a matched LinkedIn profile for Luis Castelo.

Luis Castelo previously worked as Manager of Expedition Sales & Services at Lindblad Expeditions and Team Manager of VIP Travel and Concierge Service at Ten Group. Luis Castelo holds B.A./ B.S., Political Science And Economics from Rutgers, The State University Of New Jersey-New Brunswick.

Company email context

Email format at Lindblad Expeditions

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*@expeditions.com
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AeroLeads found 1 current-domain work email signal for Luis Castelo. Compare company email patterns before reaching out.

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Profile bio

About Luis Castelo

Highly motivated Client Relationship Manager with extensive and diverse experience with increasing responsibility across all areas of a U.S. and Global call centers. Successful at building solid working relationships and driving the business within a matrix environment. Sound communication, organizational and management skills with the ability to collaborate successfully across all levels of an organization. Demonstrated competencies in Fortune 100 & Start-up organizations.

Listed skills include Process Improvement, Leadership, Call Centers, Customer Service, and 37 others.

Current workplace

Luis Castelo's current company

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Lindblad Expeditions
Lindblad Expeditions
Manager of Expedition Sales and Services
New York, NY, US
Website
expeditions.com
Employees
839
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Company profile
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6 roles

Luis Castelo work experience

A career timeline built from the work history available for this profile.

Manager Of Expedition Sales & Services

Current
Lindblad Expeditions

New York, NY

Support Director of Expedition Sales in development and management of reservations team, including administering production-based bonus program and leading and managing coaching program for reservations agentsReview reservations for quality assurance and accuracyServe as first point of escalation for resolving reservations issues from guests and travel.

Aug 2017 - Present

Team Manager Of Vip Travel And Concierge Service

Ten Group

New York, NY

  • Overall responsibility of leading teams of Lifestyle Managers across a global platform who are specialists at delivering travel and lifestyle management solutions to ultra high net worth individuals as well as large.
  • To maintain the member at the center of everything we do providing them with direct and unique access to cultural, gastronomic and travel experiences, exclusively negotiated benefits and unparalleled member service.
  • To meet or exceed targeted performance and quality levels
  • To ensure teams are profitable and meet their personal targets.
  • To ensure teams are delivering superb member service and quality workThe Global platform managed offices are located in London, New York, San Francisco, Miami, Las Vegas, Mexico City, Shanghai, Hong Kong, Singapore.
Dec 2015 - Aug 2017

Patient Communications Center Supervisor

Manhattan'S Physician Group

New York, NY

Executed instructions, initiatives, policy, and procedures as directed by senior management, or in conjunction with medical sites leadership. Performed statistical analysis and prepared informational reports to identify successful trends and areas of needed improvement. Monitor and coach frontline employee’s performance toward career goals as it relates to.

Feb 2011 - Dec 2015

Operations Manager

Regulus

Rochelle Park New Jersey

Managed the day-to-day production activities of a Remittance Processing site which processed payment's for Fortune 100 financial companies, public utilities, and government entities.Ensured the retention and acquisition of existing and new clients. Developed quality standards, production goals and ensured that all client deadlines were met. Led.

Nov 2007 - Feb 2011

Manager Of Call Center Operations

Vonage

Holmdel, New Jersey

  • Ensured quality customer service of all transactions including inbound/outbound calls, email, chat,fax and back office transaction handling for a 1000+ seat contact center.
  • Responded on behalf of the Vonage Executive Management for any communication directed to the Office of the CEO.
  • Ensured all Regulatory agency complaints (BBB, FCC, Attorney General, & PUC) were handled within 10 business days. Implemented structured response templates to maintain consistency. Established procedures to respond to.
  • Able to avoid 65 small claim suits with an annual cost savings of $40M
  • Created processes for managing interactions and workflow, including specialized regulatory handling procedures.Conducted Call Center certification audits with potential vendors and built outsourced call centers.
Apr 2005 - Nov 2007
Team & coworkers

Colleagues at Lindblad Expeditions

Other employees you can reach at expeditions.com. View company contacts for 839 employees →

JA Jessica Arbogast Jessica Arbogast Colleague at Lindblad Expeditions Santa Fe, New Mexico, United States, United States View → BT Burns Timothy Burns Timothy Colleague at Lindblad Expeditions Orlando, Florida, United States, United States View → CA Christmas Araja Christmas Araja Colleague at Lindblad Expeditions Nørresundby, North Denmark Region, Denmark, Denmark View → DF Danilo Fernando Zuñiga Buenaño Danilo Fernando Zuñiga Buenaño Colleague at Lindblad Expeditions Puerto Ayora, Galápagos, Ecuador, Ecuador View → AM Andrea Mylius Andrea Mylius Colleague at Lindblad Expeditions Germany, Germany View → GP Greg Plummer Greg Plummer Colleague at Lindblad Expeditions Richmond, Virginia, United States, United States View → AM Ariana Munoz Ariana Munoz Colleague at Lindblad Expeditions Seattle, Washington, United States, United States View → AP Arianny Pilarte Arianny Pilarte Colleague at Lindblad Expeditions Newark, New Jersey, United States, United States View → AB Amy Berquist Amy Berquist Colleague at Lindblad Expeditions New York, New York, United States, United States View → DM Daniel Monnerat Daniel Monnerat Colleague at Lindblad Expeditions Union City, New Jersey, United States, United States View →
2 education records

Luis Castelo education

FAQ

Frequently asked questions about Luis Castelo

Quick answers generated from the profile data available on this page.

What company does Luis Castelo work for?

Luis Castelo works for Lindblad Expeditions.

What is Luis Castelo's role at Lindblad Expeditions?

Luis Castelo is listed as Manager of Expedition Sales and Services at Lindblad Expeditions.

What is Luis Castelo's email address?

AeroLeads has found 1 work email signal at @expeditions.com for Luis Castelo at Lindblad Expeditions.

Where is Luis Castelo based?

Luis Castelo is based in New York, New York, United States while working with Lindblad Expeditions.

What companies has Luis Castelo worked for?

Luis Castelo has worked for Lindblad Expeditions, Ten Group, Manhattan'S Physician Group, Regulus, and Vonage.

Who are Luis Castelo's colleagues at Lindblad Expeditions?

Luis Castelo's colleagues at Lindblad Expeditions include Jessica Arbogast, Burns Timothy, Christmas Araja, Danilo Fernando Zuñiga Buenaño, and Andrea Mylius.

How can I contact Luis Castelo?

You can use AeroLeads to view verified contact signals for Luis Castelo at Lindblad Expeditions, including work email, phone, and LinkedIn data when available.

What schools did Luis Castelo attend?

Luis Castelo holds B.A./ B.S., Political Science And Economics from Rutgers, The State University Of New Jersey-New Brunswick.

What skills is Luis Castelo known for?

Luis Castelo is listed with skills including Process Improvement, Leadership, Call Centers, Customer Service, Management, Training, Operations Management, and Team Building.

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