Data Management

• Clarified scope of data governance for the areas of my responsibility to our partners • Created various reports and processes improvements to better identify and mitigate risk issues per enterprise policy• Lead multi-functional teams and projects ; I was also a key partner and Data Steward towards supporting Platforms and Technology integration of the New Evolution of Work methodology • Provided thought leadership, transfer of knowledge and participated fully as a member of the team, promoting a positive work environment, innovation and service quality to the business

• Worked directly with the Head of Pricing dealing with requests of data collection, analysis & testing to facilitate the strategic decisions for current and future pricing strategies• Compiled raw data and created reports to support product distribution analysis and front / back book costs assessments• Executed audit related investigations to support stakeholders with confirming merchants pricing points and utilized business intelligence tools to validate its data integrity

• Supported fraud analytics teams with acquiring and analyzing data samples from multiple source systems• Provided data profiling, data mapping and testing support to facilitate development and execution of our source to target ETLs• Worked closely with stakeholders to identify, access, analyze and integrate data from various Lines of Business across the bank for a Big Data project managed under the Agile methodology• Mentored various Jr. Data Analytics / Data Science associates on our legacy systems, data sources and data definitions to facilitate their data modeling and machine learning activities• Liaised with team leads throughout the development cycle to ensure that data requirements were met• Tasked with documenting and maintaining business and technical metadata so it adhered to our Enterprise Data Quality requirements and Data Governance guidelines

• Assisted our Risk Management executives by providing ad hoc data analyses that facilitated and improved the risk assessment for high capital loans• Utilized SQL data mining techniques to analyze and consolidate data from our EDW and Commercial Banking applications; providing value added weekly and ad hoc reports / dashboards via Excel (Pivots and Look ups) or PowerPoint• Assumed key roles for various projects and presented recommendations to our business partners based on current and future business requirements• Ensured that all requests and reports were accurately delivered on time• Worked closely with our stakeholders to accelerate resolution of time sensitive system and project issues

• Reliably provided project and requirements gathering support for system deployments• Improved access and change management processes by liaising with our technology and business groups• Provided 2nd level support for our operational commercial banking web portals

• Worked as a business requirement analyst to help alleviate risks and costs based on P&L reports• Consistently interacted with our stakeholders to effectively gather or validate business requirements• Proficiently developed Excel reports to track the metrics and results of ongoing projects

• Developed business plans based on improving vertical communication and inventory control that greatly improved logistics costs and customer service• Implemented marketing and data research strategies that successfully increased market share and profits

• Worked as a full-time Pre-Sales Consultant for Hewlett-Packard and Microsoft product solutions, and provided exceptional customer service to satisfy the needs of customers at all times• Critically planned, organized and monitored projects based on Enterprise server IT solutions (as a Pre-Sales Consultant)• Contributed to the market growth of ISISA by providing customers with appropriate IT solutions that excelled their needs and by following up with the sales department to obtain the best possible prices via our channels versus the competition