Luis Miguel De Paula Branco Email & Phone Number

Ontario, Canada

As a dedicated member of the Customer Support Team at Gastops Ltd., I specialize in handling RMAs for our Chipcheck and MS1000 products. My core responsibilities include receiving returned products, evaluating their condition, and performing necessary maintenance to ensure they meet our high standards of quality and performance.In addition to my primary role, I have taken the initiative to streamline and enhance some company processes through automation. I have successfully automated some tasks such as spreadsheet updates, report creation, and the development of Power BI dashboards. These improvements have significantly increased efficiency and accuracy within our operations.

New Fribourg, Rio De Janeiro, Brazil

As the data analyst since the early days of the company, I have been developing all the data structure on both database architecture and front-end visualization tools, predominantly using Microsoft Power BI.In addition, as the primary developer of the company's core application, I've implemented seamless integration between our system database and the data analysis platform.Key achievements in these projects include: - Full Process Automation: Implemented end-to-end automation, enabling seamless updates to the entire data structure, while also establishing robust historical data tracking and backup mechanisms. - Dashboard Distribution: Designed and implemented a sophisticated dashboard distribution system tailored to different sectors within the company. This system dynamically adjusts based on data type, employee roles, and system permissions. - Detailed Reporting: Developed comprehensive reporting mechanisms within each dashboard visualization, providing users with in-depth insights and facilitating ease of understanding.Through these initiatives, I've played a very important role in empowering data-driven decision-making and enhancing operational efficiency across the organization.

New Fribourg, Rio De Janeiro, Brazil

As a technician instructor, I taught various courses on programs such as Mechanical technician, Automation technician and Electronics technician.The main courses I taught during the period were: - Technical Drawing - 3D modeling with SolidWorks - Automation (pneumatics and hydraulics) - Electrics - PLC programming - Machine elements/mechanisms

Electro-Mechanical Engineering Technician, Mechatronics, Robotics, And Automation Engineering, 3.87/4 (Honours)

Mechanical Engineering (Incomplete), Mechanical Engineering

Mechanical Technician, Mechanic And Repair Technologies/Technicians