Luis Miguel De Sousa Email and Phone Number

• Serves as NJDOL's State-Level Equal Opportunity Officer and oversees NJDOL's affirmative action (AA) program• Coordinates NJDOL's obligations under the equal opportunity (EO) provisions of the Federal Workforce Innovation and Opportunity Act (WIOA)• Drafts, reviews, and revises policies and procedures to ensure compliance with WIOA Title I and 29 CFR 38• Enforces CEPA law• Conducts an ongoing review of the delivery of services and protections offered by the One-Stop Career Centers• Serves as the NJDOL’s liaison with federal public bodies to develop AA programs for EEO protected class members• Conducts and coordinates investigations involving NJDOL’s activities and the activities of the entities that receive WIOA Title I-financial assistance from NJDOL, to ensure that NJDOL and its subrecipients are not violating their nondiscrimination (ND) and EO obligations under WIOA Title I and 29 CFR 38 • Negotiates, oversees, and resolves customer complaints of discrimination, which includes monitoring the collection of data required to ensure compliance with the ND and EO requirements under WIOA Title I and 29 CFR 38• Institutes and advocates for changes in service delivery for customers of various backgrounds• Develops, coordinates, and delivers training about compliance with ND and EO obligations under WIOA Title I and 29 CFR 38• Develops WIOA mandated ND Plan for NJDOL• Provides guidance and advice for internal and external partners regarding WIOA Title I and 29 CFR 38 and other relevant EEO and AA laws, policies, procedures, and regulations• Reviews and investigates external WIOA complaints against NJDOL• Drafts and submits Notice of Acknowledgement and Final Action Letters to complainants and respondents• Drafts and submits investigative reports, memos, and letters to supervisor for review• Conducts WIOA compliance coaching and counseling sessions with internal respondents• Attends NASWA EO commitee meetings and trainings

• Trained and assigned training sessions for new investigators via in person and online about equal employment opportunity (EEO), ethics, affirmative action (AA), Title VII of the Civil Rights Act of 1964, Title 4A of the NJ Administrative Code, NJ State Policy Prohibiting Discrimination in the Workplace, and other relevant laws, policies, procedures, and regulations•Interviewed job applicants• Reviewed, investigated, and took the lead in complex cases involving EEO, NJ State Policy, and Uniform Ethics Code complaints; as well as contact and conduct interviews of complainants to obtain statements• Coordinated and took the lead in helping with various AA and diversity, equity, and inclusion (DEI) activities targeted at monitoring and remediating recruitment, retention, promotions, separations, discipline, and addressing complaint trends• Conducted interviews and investigations of internal employees• Conducted and took the lead in a series of witness interviews with several witnesses regarding EEO and ethics allegations•Drafted EEO and ethics intake questionnaires and conducted EEO and ethics intake interviews of complainants•Drafted and submitted Acknowledgement and Determination Letters to complainants and respondents• Conducted EEO and ethics compliance coaching sessions with respondents • Monitored complaint trends and workforce data to make recommendations to improve areas with issues related to EEO, ethics, AA, and DEI• Responded to record requests for litigation• Drafted and submitted investigative reports, appeals, memos, letters, and Employee Weekly Work Report to EEO Officer for review• Reviewed and organized evidentiary records, reports, and case files relevant to EEO matters• Inquired written and verbal advice from public bodies• Conducted interview observations and reviewed interview questions• Conducted New Employee Orientations• Conducted and coordinated NJDOL Workforce Development Plan• Facilitated Employee Resource Group Events

• Trained and assigned training sessions for investigators• Investigated various claims, contacted claimants to obtain information, and determined claimants' eligibility for various types of benefits • Coordinated and assisted in investigations involved in observance of Title 34, NJ Statutes, or in administration of sections of the Prevailing Wage Act • Coordinated and took the lead in conducting site inspections and surveillance at various establishments, and conducting interviews of workers and employers at job sites, to identify Wage and Hour (W&H) issues• Visited public bodies to obtain and analyze records such as contract agreements, certified payrolls, purchase orders, payment applications, schedule of values, scope of work, bids, resolutions, and Construction EEO Monitoring Program Workforce Report • Conducted interviews and investigations of employers’ records such as certified payrolls, daily and weekly employees’ timesheets, Workers’ Compensation insurance, proof of payments, and Construction EEO Compliance Monitoring Program Workforce Report; to ensure compliance with W&H laws• Conducted clerical work at state field offices or remotely from home such as drafting correspondence like emails, memos, appointment and subpoena letters, letter of questionnaires, daily itinerary reports, and other related forms; and managing in person and online appointments with employers and complainants• Reviewed, organized, analyzed, and maintained records• Conducted complex employer tax computations and determinations (audit review)• Drafted and submitted site inspection and investigative reports • Coordinated and conducted strategic enforcement of and compliance with W&H laws such as prevailing wage, minimum wage, overtime, child labor, illegal deductions, misclassification, and paid sick time• Maintained professional contact and relationship with both public sector and private sector stakeholders• Attended formal and informal hearings and provided testimony

• Investigated various claims, contacted claimants to obtain more information, and determined claimants' eligibility for various types of benefits • Coordinated and assisted in investigations involved in observance of Title 34, NJ Statutes, or in administration of sections of the Prevailing Wage Act• Coordinated and took the lead in conducting site inspections and surveillance at various establishments, and on conducting interviews of workers and employers at job sites, to identify Wage and Hour (W&H) issues• Visited public bodies to obtain, review, and analyze records such as contract agreements, certified payrolls, purchase orders, payment applications, schedule of values, scope of work, bids, resolutions, and Construction EEO Compliance Monitoring Program Workforce Report • Conducted interviews and investigations of employers’ records such as certified payrolls, daily and weekly employees’ timesheets, Workers’ Compensation insurance, proof of payments, and Construction EEO Compliance Monitoring Program Workforce Report; to ensure compliance with W&H laws• Conducted clerical work at state field offices or remotely from home such as drafting correspondence like emails, memos, appointment and subpoena letters, letter of questionnaires, daily itinerary reports, and other related forms; and managing in person and online appointments with employers, claimants, and workers• Reviewed, organized, analyzed, and maintained records by using digital and physical folders• Conducted complex employer tax computations and determinations (audit review)• Drafted and submitted site inspection and investigative reports • Attended weekly meetings and training sessions with senior investigators via in person or Teams• Maintained professional contact and relationship with both public sector and private sector stakeholders• Attended formal and informal hearings and provided testimony

• Conducted supervision of security professionals and site supervisors at various FedEx Ground locations • Visited different FedEx Ground locations to perform inspections of the conditions of the guard station and FedEx property, as well as to ensure that a site has sufficient coverage of security professionals• Checked to make sure security professionals and site supervisors are wearing proper uniform, enforcing and following the policies and regulations of FedEx Ground correctly, and are behaving in a professional manner towards FedEx Ground employees, contractors, and customers • Worked with operations managers to coach, counsel, discipline, train, and manage relationships with security professionals and site supervisors • Observed, addressed, and provided written documentations (incident reports) regarding weather conditions and damages to guard station and FedEx Ground property, incidents related to the conduct of security professionals, as well as of FedEx Ground employees and contractors, situations related with police presence or unauthorized individuals within FedEx Ground property, and injuries or accidents that transpire inside of FedEx Ground property

• Ensured the facility is provided with high quality security services to protect people and property • Reported safety concerns, security breaches, and unusual circumstances both verbally and in writing (incident reports) • Built, improved, and maintained effective relationships with clients, employees, and guests • Answered questions and assisted clients, guests, and employees, as well as answered phone calls • Checked photo identification and documents of supervisors, truck drivers, and package handlers • Utilized a handheld metal detector, and a radio (handheld transceiver)

• Responsible for supervising children with behavioral issues • Helped the teacher with preparing assignments, basic clerical work, and other classroom needs such as enforcing classroom rules and organizing the classroom • Provided assistance to the teacher outside the classroom such as supervising students on the playground, during bathroom breaks, and at lunchtime • Responsible for calling the nurse and notifying parents if a child needs medical aid • Assisted students with academic and nonacademic needs

• Responsible for opening and closing the store, as well as making bank deposits • Handled cash, credit transactions, customer service, and daily sales goals • Managed inventory, as well as upheld supervision of coworkers