Luis Miguel Mendivil Email & Phone Number

•Manage 20 to 30 concurrent projects for customers across the US and Canada, translating customer requirements into actionable operational plans. Proactively drive project progress, utilizing metrics to track performance and ensure adherence to timelines while maintaining consistent communication with stakeholders to deliver successful results.

Sonora, México

• Launched, operated, and successfully sold a personal business, achieving a 50% increase in revenue month over month.• Streamlined operational procedures designs and implementations resulting in a 70% improvement production efficiency.• Implemented marketing strategies based on customer behavior that generated free worth of mouth and social media advertising.• Developed comprehensive recovery procedures to ensure business continuity in the event of emergencies.

Ciudad De México, México

•Led the development and execution of a new operation for lubricant exports, scaling from 1 container per month to 30 containers across 14 countries. •Implemented procedural enhancements to prevent errors and achieve 100% delivery accuracy, resulting in significant cost savings and improved customer satisfaction.•Facilitated the onboarding of ExxonMobil Mexico's B2B cellphone app for distributors across five LATAM countries. Ensured customers clearly understood the app's capabilities… Show more •Led the development and execution of a new operation for lubricant exports, scaling from 1 container per month to 30 containers across 14 countries. •Implemented procedural enhancements to prevent errors and achieve 100% delivery accuracy, resulting in significant cost savings and improved customer satisfaction.•Facilitated the onboarding of ExxonMobil Mexico's B2B cellphone app for distributors across five LATAM countries. Ensured customers clearly understood the app's capabilities and effectively leveraged its features to boost sales, driving rapid adoption and engagement. Show less

Ciudad De México Y Alrededores, México

• Facilitated the implementation, internal regulation and adherence to security protocols for ExxonMobil Mexico’s phone app.• Led the introduction of a B2B marketplace app into five of ExxonMobil’s LATAM distributors.

Guaymas, Sonora, México

• Led the production planning of over 750+ products, ensuring optimal utilization of resources and facility capacity to meet customer demand.• Improved workstation operations through strategic analysis, identifying and rectifying inefficiencies leading to increased production rates, 30% decrease in past-due orders and 0 hotshot deliveries.

Hermosillo, Sonora, Mexico

• Played a key role in doubling the company’s regional market share, increasing monthly scrap metal collection from 8,000 tons in 2010 to 16,000 tons by 2016.• Oversaw the efficient distribution of 240 tons of finished goods per month, leveraging a network of third-party carriers to ensure timely deliveries.• Managed and trained a team of 10 machinery operators, implementing security protocols and performance optimization strategies to maintain operational excellence.

Hermosillo Y Alrededores, México

Founded, developed, and successfully transitioned ownership of SNY Breakfast Point, a small business created to meet an underserved market demand. The business focuses on delivering fast, nutritious breakfast options through an efficient drive-thru service and continues to operate successfully as of 2024.