Luis Mizael M. Email and Phone Number

Hello! I'm a senior IT professional with over two decades of experience. I've had the privilege of collaborating with outstanding teams and contributing to the success of organizations across various industries like consulting, government, telecom, and retail.One of my key contributions was designing and managing the implementation of a mass processing engine, streamlining the configuration of new features by up to 90% in a complex IT ecosystem, leveraging BPMS, microservices, in-house built APIs and building a point & click layer on top.My journey has equipped me with the unique ability to bridge technical and non-technical areas, aligning expectations and ensuring the successful implementation of solutions for a wide range of business needs. I'm known for my leadership, clear direction, and unwavering commitment to open communication.Whether managing small development teams or large cross-functional ones across the globe, I've learned the value of clear objectives and disciplined remote work, while appreciating the importance of in-person communication.I'm driven by a 'Customer Obsessed' mindset, always striving to exceed expectations by understanding product capabilities, technical feasibility, and aligning them with customer requirements. This commitment has consistently resulted in high customer satisfaction ratings.Let's connect to share insights, explore innovative opportunities, and achieve solution-driven success together. Feel free to drop a DM on X/Twitter @luismizael_mj, or just send a connection request!Core skills: Team Leadership, Solutions Architecture & UX, Software Project Management, Cross-Team Collaboration, Agile methodologies, Consensus building, Pre-sales, Customer Presentations, Oral & Written Communication, Business Analysis, Discovery Workshops.Areas of expertise: SaaS, Cloud Solutions, Field Service Management, Business Process Management, CRM, Integrations, and custom software solutions.Hobbies and interests: Fitness & health, Writing, and Reading. I have a TikTok with some performance and declamation short videos!