I lead BNU Timor’s IT department, managing a talented team of professionals and driving key digital initiatives. Over the past six years, I have overseen transformative IT projects that have significantly enhanced the bank's operational excellence and customer experience. Key highlights include:Directed IT and telecommunications operations, ensuring seamless day-to-day business activities.Implemented Visa Contactless, Visa 3DS, and Mastercard network integration, enhancing transaction security.Launched digital banking solutions, including Internet Banking and a Mobile App, improving customer engagement.Ensured compliance with critical security frameworks like SWIFT CSP, GDPR, PCI DSS, ISO/IEC 27001, and NIST CSF.Developed disaster recovery strategies, including setting up an alternate data center to safeguard operations.As the Data Protection Officer (DPO) and Information Security Officer (ISO), I focus on maintaining the integrity, security, and compliance of BNU Timor’s data and operations.

In my role as Senior IT Consultant and Solutions Architect at Caixa Geral de Depósitos, I led the design, implementation, and maintenance of a complex distributed systems infrastructure that supported over 10,000 users across multiple global locations. I was responsible for ensuring the integrity and security of the bank's critical systems, while driving IT initiatives that aligned with the organization’s strategic objectives.Key responsibilities included:Managing and maintaining the Microsoft Active Directory infrastructure, ensuring seamless operations across global markets.Implementing and maintaining security and authentication systems, including LDAP, Kerberos, Single Sign-On (SSO), and Multi-Factor Authentication (MFA).Leading the integration of Active Directory with Identity and Access Management (IAM) solutions to enhance user access controls.Overseeing the deployment of disaster recovery solutions, ensuring robust business continuity and resilience.Key achievements:Managed a multinational Active Directory infrastructure with over 10,000 users, optimizing operations across multiple locations.Orchestrated a claims-based authentication system for high-traffic corporate websites, significantly improving security protocols.

As a Senior System Engineer at CPCIS, I played a critical role as an external consultant, managing the Active Directory infrastructure for Caixa Geral de Depósitos. I ensured the optimal design and performance of network services, contributing to secure and efficient user and resource management across the organization.Key responsibilities included:Designing and structuring Active Directory Sites, Organizational Units (OUs), and Group Policies to streamline network administration.Leading the implementation and ongoing maintenance of domain controllers, enhancing the reliability and performance of network services.Managing key network services such as DNS, DHCP, WINS, and DFS, supporting group-wide operations with robust and secure network services.Key achievements:Spearheaded the implementation of secure and scalable Active Directory infrastructure, ensuring the organization's networks remained reliable and efficient.Developed and enforced policies that improved the overall security posture and streamlined network operations.

As a System Engineer at Tecnidata, I specialized in the management of Active Directory, contributing to the efficient and secure operations of the network services. I played a key role in expanding and integrating authentication systems, ensuring seamless performance across projects.Key responsibilities included:Collaborating on IT projects involving the expansion or integration of Active Directory and authentication systems.Assisting in the creation, modification, and deletion of user and group accounts in Active Directory.Developing and executing scripts for automating tasks such as account creation and password resets, improving operational efficiency.Managing user and group administration, as well as policy management, to streamline Active Directory operations.Key achievements:Contributed to the expansion and optimization of Active Directory infrastructures, supporting multiple client projects.Automated routine administrative tasks, enhancing the overall efficiency of IT operations.

As an IT Technician at Sológica, I was responsible for overseeing technical operations and leading on-site client interventions. My focus was on providing expert solutions to clients and maintaining strong customer relationships through effective problem-solving and technical support.Key responsibilities included:Coordinating and executing client site interventions to resolve technical issues and implement IT solutions.Providing technical support and troubleshooting for hardware and software problems.Ensuring the smooth operation of IT systems at client sites, addressing both immediate needs and long-term improvements.Key achievements:Successfully led on-site interventions, consistently providing expert solutions that enhanced client satisfaction.Developed strong client relationships through reliable technical support and problem resolution.