Luis Muñoz Redondo Email & Phone Number

Madrid, ES

Madrid, Community Of Madrid, Spain

• Main responsibilities:
• Account Strategy definition with the objective to consolidate NTT Data activity on the account and define a path for growth and diversification
• Accountable for the revenue generation within the different clients, positioning NTT Data value proposition across all the relevant areas within the client.
• Maintain and develop trust relationships with the key stakeholders both in IT and Business areas (CIO, Business Transformation Directors, Digital Directors, Project Managers and Product Owners).
• Accountable for all the deliveries executed with special focus on profitability (Manage P&L)

Madrid Area, Spain

Madrid Area, Spain

• Pre-Sales Solution Architect on GSET (Global Solution Elite Team) actively participating and supporting full lifecycle for strategic opportunities. Main responsibilities:
• Support strategic accounts (Telefónica, Telecom Personal (Argentina), Cablevision (Argentina), Orange (Spain)) teams to search, identify and develop business leads
• Analyse customer's BSS architecture and propose a target architecture based on business needs and available budget, addressing customer pain points
• Contribute to future product development (Huawei BES, OCS, CBS, VDS) with market insights and future trends
• Liaise with customer IT and business departments to get the sign off and approval of scope documents

Madrid Area, Spain

• E2E responsible for the delivery and accountable for day to day operations in Andorra Telecom and Telefónica Global SolutionsMain responsibilities:
• Project planning & Schedule management, coordinating all the implementation teams
• Risk management
• Customer/stakeholder management, reporting to all organisational levels including Director, VP and CxO
• Budget forecasting & tracking (Project financials and cost monitoring).
• Resource planning

• Responsible for CRM, billing and order management areas on large business transformation programs playing roles as Programme Manager and Solution Architect.Main responsibilities:
• Participation in pre-sale and sale processes (PoCs, RFIs and RFPs) defining technical solution (functional support, requirements analysis, gap identification) and commercial proposal
• Elaboration of the transformation roadmap, establishing guiding principles, systems plan evolution and deployment, coexistence and decommissioning plans
• Management of the different teams of the project (On/Off-shore), ensuring the alignment of the deliveries with the project plan and with the required quality
• Risk management
• Economic control

- Manage resource plans.- Client relationship- Design CRM solutions to meet the business requirements on different technologies.- Design test plans - Effort estimation of work required.- Implementation of the solution: management of international resources, timelines, and work plan. - Continuous identification of opportunities for improvement

- Design of CRM flows to support the business processes and also the provisioning flows. - Implementation of the solution: meeting the timelines and quality expectations.- Creation and execution of testing plans- Continuous identification of opportunities for improvement- Training of the end users.