Jorge Olea Email and Phone Number
Twenty-two year background in Sales & Marketing, with an in depth knowledge of BPO project management and implementation. Skilled at strategic planning and executing to bring Customer Contact Centers to provide a world class customer service. Relevant experience in Operations management, Human resource management, recruiting, training and Quality assurance. Working hand in hand with lower management to maximize team performance and raising the bar to what Excellent customer care should be.Extensive knowledge in all aspects of Call Center Campaigns, such as MCA Lead Generation, Solar Sales, Customer care, Technical support Tier 1, Tier 2, SME ( Subject Matter Expert), B2B, B2C, Data Entry, Submissions, TV, Internet & Telecommunication sales, IT/Software Development, Order Entry, and Telemarketing.
Integrated Client Solutions S De Rl De Cv
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PresidentIntegrated Client Solutions S De Rl De Cv Jan 2016 - PresentZona Centro, Baja California, MxCustomers today can interact with your organization in many ways, across multiple channels, media, and platforms. Through our integrated approach to customer interaction, Integrated Client Solutions is able to assist in driving business results, increase return on investment, foster innovation, but most importantly strive to enhance our clients' brand, one interaction at a time.We focus on providing world class customer service to your valued customer, therefore enabling us to comfortably fulfill your brand promise, so you can focus on growing your business. -
Implementation DirectorIntegrated Partner Solutions Jun 2017 - PresentOrlando, Florida, Us -
Director OperationsSummit Crews Inc Sep 1997 - Dec 2012Summit Crews Inc. (Contractors for Bay Area News Group)Was a major player in the increase of newspaper subscription rates for all major newspaper companies in the San Francisco Bay Area. The footwork of newspaper companies such as the San Francisco Chronicle, Oakland Tribune, San Jose Mercury News, and many others.Worked hand in hand with the marketing departments to increase the subscription rates, therefore ensuring a higher advertising value and further reach to companies that depend on newspapers for advertising.
Jorge Olea Skills
Jorge Olea Education Details
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Chabot CollegeGeneral
Frequently Asked Questions about Jorge Olea
What company does Jorge Olea work for?
Jorge Olea works for Integrated Client Solutions S De Rl De Cv
What is Jorge Olea's role at the current company?
Jorge Olea's current role is President | Call Center Outsourcer | Empowering and Branding our Partners Companies, One Caring Interaction at a Time..
What schools did Jorge Olea attend?
Jorge Olea attended Chabot College.
What skills is Jorge Olea known for?
Jorge Olea has skills like Management, Project Management, Business Process Outsourcing, Telemarketing, Management Consulting, Business Development, Business Process Improvement, Problem Solving, Strategic Planning, Marketing Strategy.
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