Luis Oliva Email & Phone Number

Warwick, RI, US

North Kingstown, Rhode Island, United States

Rhode Island, United States

Cranston, Rhode Island, United States

• Provide strategic advice to customers by helping them understand their needs and transform them to the best outcome possible including leasing, buy or sell a property.
• Compare current properties with similar recently sold properties to determine competitive market prices.
• Prepare documents such as representation contracts, purchase agreements, closing statements, leases, and deeds.

Mexico City

• Analyze potential client requirements and prepare comprehensive plans that meet individual insurance needs and financial goals.
• Apply organization and time management skills when coordinating and responding to inbound telephone and email inquiries.
• Consistently meet and exceed agency goals while maintaining an 88% client satisfaction rate
• Research and stay abreast of current insurance regulations to proactively inform clients of policy and fee updates.

Mexico City

• Leveraged planning knowledge to drive supply chain activities through the creation, modification, and implementation of standardized processes.
• Managed 50+ SKUs of agri-food products for different B2B platforms.
• Managed B2B platforms and helped to coordinate cross-functional teams and organizations including production, billing, legal, logistics teams and customers.
• Developed and implemented strategic and tactical plans to achieve corporate revenue growth and margin objectives.
• Assembled and managed cross-functional teams to plan and flawlessly execute the project.
• Planned, managed, and conducted timely team meetings and project status reviews.

Mexico City

• Served the main point of contact between the Secretariat of the Treasury and Public Credit of Mexico and the public universities to meet the project scope of the project.
• Managed customer satisfaction throughout the project life cycle and in accordance with the contract.
• Planned and scheduled project timelines and milestones using Microsoft Project and Excel.
• Team members were recruited, their roles were assigned, and an organizational chart was created that identified the competencies required to meet the project’s needs.
• A risk and issue logs were maintained to ensure mitigation strategies were in place and served as a guide for future projects and other team members.
• Defined and documented project scope, goals, and deliverables as well as stakeholders.

Mexico City

• Achieved a 50% reduction in the loss of a production batch of more than one million cards by identifying a problem before issuing the cards.
• Successfully performed a security channel migration for encrypted files despite the lack of expertise in that area, as there was no specific member of the company in charge of coordinating not only the migration, but.
• Identify project risks and create risk mitigation plans. A vulnerability was identified within the communication processes between the Citi and Gemalto resulted in the implementation of a security lock to mitigate the.
• Served as the main point of contact with Citi Banamex for all project deliverables.
• Identified resource requirements, obtained resource commitments, and assigned tasks and responsibilities for project deliverables encompassing IT, technical and fulfillment services aspects.
• Managed project scope and revised as appropriate for change management.

Master'S Degree, Engineering, Thesis Revision

Bachelos, Engineering