Taking a second position in DiDi, now being the FP&S for DiDi Ridesharing and the Finance Sr Busines Partner for Express, Taxi, and other products under DiDi brand across LATAM.

Internship for Portfolio Management and Risk analisys.

A co-working project with the ITESM in order to analize and propose functional alternatives for investment porfolios, and analysis of Risk Management.

PyMe that focused on the purchase-sale and distribution of cosmetic products in Puebla and nearby states. In this I have performed the function of managing purchases and customer service of retail and wholesale; as well as the follow-up of orders and orders, focusing on customer service.

During my stay at this call center (fully English spoken), I was able to optimize my customer service skills in other language than Spanish, I was able to achieve greater fluency and understanding of the culture and presence of the consumer in an entity as large as Kohl's.Campaign assigned: Kohl’s.Telephone agent: 3 months. Activities: customer service in English, sales and solutionproblems. Promoted to coach of new agents: 5 months. Activities: lead team, monitor results, and give feedback, as well as report delivery at the end of the period.Promoted to campaign coordinator: 6 months. Activities: development of new coordination and sales strategies, improvements for campaign, contracting and quality policies.