Luis Moura Email and Phone Number
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Professional with over 20 years of experience in large and medium-sized companies, with a distinguished performance in the B2C and B2B segments. Demonstrates strong leadership in the implementation, planning, and development of Communication, Marketing, Branding, Digital, and Product Development sectors, with a focus on results and excellence. Specialist in formulating and executing strategic actions to achieve corporate goals. Proven ability in managing and building relationships with leadership, boards, and shareholders, as well as coordinating strategic and operational teams. Possesses strong expertise in brand development, 360º branding, positioning, and process innovation at both national and international levels.Expert in implementing and managing digital marketing environments, including agency management and leading an internal team focused on SEO and SEM, content marketing, social media, digital advertising, data analysis, CRM, marketing automation, funnel management, and lead scoring. Manages customer touchpoints in CRM, A/B testing, CRO (Conversion Rate Optimization), and CMX (Customer Marketing Experience). Experienced in commercial and incentive campaigns, and the production of trade shows, showrooms, and events. Skilled in operational budget control and new product implementation.Expertise in guiding and developing specific studies on market trend assessments, engaging in strategic planning, marketing, and competitive analysis. Maintains relationships and case studies with major clients, partners, and suppliers such as Fiat, Latam, Porto Seguro Seguros, Avon, Tam, among others.
Grupo Zelo
View- Website:
- grupozelo.com
- Employees:
- 1707
-
Gerente De Growth E CrmGrupo ZeloState Of Minas Gerais, Brazil -
Marketing ManagerAnimativa Jun 2023 - PresentSão Paulo, BrasilConducting the strategic transformation process for portfolio diversification and professionalizing operations; Active participation in strategic planning;Managing the company's marketing area, which involves branding & reputation, events and trade shows, digital marketing, CRM, Products, Market, and e-Commerce;Repositioning the company in the market, re-branding, and business structure; Structuring the e-commerce and publishing the company's B2C channels;Creating new business units;Establishing international partnerships, bringing in new brands and developing products with foreign brands; Implementing CRM, Lead Machine, Data Lake; Ambidextrous management focusing on product differentiation and operational efficiency, positioning the product for mass markets;Seasonal and off-season campaigns to boost the company's commercial leverage. -
Head De MarketingMaxtrack Nov 2020 - Jun 2023Belo Horizonte, Minas Gerais, BrasilManagement of a high-performance multidisciplinary team and monitoring of commercial and internal goals;Alignment of market and client needs with company solutions, ensuring the alignment of offerings and deliveries with marketing and sales; Redefinition of brand strategy and positioning for all companies in the group, unifying purpose and strategy with a focus on growth and image consistency in national and international markets; Creation and differentiation of the identity of the group’s brands; Press advisory services and relationships with journalists;Annual planning and cycles for monitoring OKRs and KPIs;Management of the department's budget and headcount;Structuring and implementation of the entire CRM for the company with three major verticals: Sales, Marketing, and Customer Success. Automation of processes, from inbound to post-sales service;Implementation of Inbound Marketing for lead generation, nurturing workflows, funnel management, and monitoring of the commercial pipeline, outbound strategies (support materials, cold calls, cold emailing, and others), Ads (Facebook, Instagram, LinkedIn, and Google Network);Management of the SDG (Sustainable Development Goals) project with the UN established by the company to support ESG policies;Development of strategic partnerships that differentiate the company and its brands. -
Professor - Redação PublicitáriaCentro Universitário Newton Paiva Jan 2019 - May 2023Belo HorizonteMinistra aulas da Disciplina: Redação Publicitária para alunos do 5º período de Publicidade e Propaganda. -
Professor - Marketing DigitalCentro Universitário Newton Paiva Jan 2019 - Aug 2019Belo HorizonteMinistra aulas da Disciplina: Marketing Digital para alunos do 7º período de Publicidade e Propaganda. -
Professor - Redação E Produção Para TelevisãoCentro Universitário Newton Paiva Jul 2018 - Dec 2018Belo Horizonte• Ministra aulas da Disciplina: Redação e Produção para Televisão para alunos do 6º período de Publicidade e Propaganda. • Ementa disciplinar: criação de vídeos digital e comercial. -
Marketing Manager - Banco Bs2Bs2 Hub Jan 2019 - Dec 2020Belo Horizonte E Região, BrasilDirect management of marketing, branding, advertising, promotions, and activities involving any of the BS2 HUB brands (BBO holding companies related to financial services, including Banco BS2). Highlight on the launch of the bank in the market in April 2019;Flamengo Project - Sponsorship of the team and development of the partnership that returned more than 1 billion reais in media to the bank;Management of media, ON and OFF inventory, and acquisition and growth KPIs;Creation of strategies for acquisition, retention, and cross-selling of products/customers;Digital Marketing – Responsible for managing the bank's digital marketing. Inbound Marketing project, social media activation, active work with influencers, relationship nurturing workflows;Analysis of the bank's BI data for decision-making, pattern analysis, and campaign definition to stimulate consumption;Working with the company's CRM tools (Salesforce) to monitor cases, service numbers, reputation, NPS, and customer service;Production of all content for relationship, activation, transactional, and advertising workflows for customer activation;Support for the commercialization of products and services for B2B or B2C;Management of marketing and communication projects for Business Units of Individuals;Management and planning of the department's budget through MBD (matrix expense management);Direct involvement in the strategic planning of the HUB. -
Head Projeto FlamengoBs2 Hub Mar 2019 - Jun 2020Belo Horizonte E Região, BrasilMedia and Audience Return:- Media return of R$ 941.4 million between April and December 2019 according to IBOPE.235.8 million people watched TV broadcasts, totaling 824 hours of broadcast with brand exposure.Brand Recognition and Engagement:- The Opinion Box survey (October 2018 to March 2020) indicated a 22% brand recognition for Banco BS2.- R$ 16.6 million in media return through mentions and press articles alone.- The @BS2hub profile on Twitter and Instagram accumulated 400,000 followers, with Instagram being highlighted as BS2 was considered the 2nd best in the financial sector according to Exame magazine within four months of existence.Partnerships and Account Openings:- In the first months of the partnership, 54% of accounts opened came through the BS2 Flamengo app. After 14 months, one-third of Banco BS2's accounts were from Flamengo fans.Investments and Marketing Actions:- Total investment of R$ 24 million in various marketing actions, including the creation of products like the Flacard, exclusive communication channels, Flamengo-focused funds, and partnerships with influencers and e-sports.- Exclusive promotions and events such as "Experiência BS2 Maracanã" and "Talks by BS2."Sporting Events and Achievements:- The brand was associated with major sporting events such as the Libertadores in November 2019, Taça Guanabara, Recopa, Supercopa do Brasil, Campeonato Carioca, and Brasileirão.Social Responsibility and Education Initiatives:- Actions aimed at financial education and reading encouragement (Ninho de Livros), in addition to initiatives to bring the brand closer to fans, such as "Women's Day 2020" and live events during quarantine.Skills:Project Management · Sports Marketing · Community Management · Stakeholder Relations · Marketing Management -
Gerente De MarketingLinear Sistemas Nov 2018 - Feb 2019Belo Horizonte E Região, BrasilResponsável pelo Marketing e Comunicação;Criação de todo o projeto de Inbound Marketing e Outbound Marketing da Empresa.Gestão e planejamento dos pontos de contatos nas redes sociais.Relacionamento com stakeholders e parceiros institucionais, -
Gerente De Comunicação E MarketingUnicred Central Multirregional Jul 2017 - Nov 2018Belo Horizonte E Região, Brasil• Responsável pelo Marketing e Comunicação nos estados de Minas Gerais, São Paulo, Bahia, Espírito Santo, Goiás e Distrito Federal. • Atuação direta no desenvolvimento e implementação do planejamento estratégico de Marketing e Comunicação.• Atendimento a Cooperativas e Pontos de Atendimento, totalizando 194 unidades.• Gestão da equipe de Marketing local e interface com agências e fornecedores.• Responsável pelo controle de budget e processos da área. • Atuação direta no treinamento e desenvolvimento de colaboradores das cooperativas associadas.• Responsável pela implantação e planejamento dos ambientes e marketing digital: criação de ações de inbound marketing, rankeamento de leads, customer Journey, ativação de base, omnichannel, hotsites e landingpages. • Desenvolvimento de calendário de campanhas comerciais e marketing voltado ao negócio.• Acompanhamento de KPI’s e ROI (retorno do investimento). • Atuação direta no monitoramento ativo do mercado frente aos concorrentes. • Responsável pelo planejamento dos eventos internos e externos e participação em feiras.• Participação na produção desde a criação conceitual à execução: entrega de book com ROI e custos. • Atuação como do Comitê Nacional de Marketing e Negócios do Sistema Unicred para unificação da marca, inovação de processos e crescimento sistêmico em território nacional. -
Coordenador - Equipe De InterfacesWebaula S/A Apr 2016 - Jul 2017Belo Horizonte Area, Brazil• Gestão da equipe de Interface e Design de Produtos, sendo responsável pela criação conceitual e visual de produtos e serviços que compõem o portfolio da empresa (LMS Enterprise). -
Coordenador De Comunicação E MarketingWebaula S/A May 2013 - Jul 2017Belo Horizonte Area, Brazil• Responsável pela implantação do setor de Marketing e Comunicação. • Gestão da equipe de Designers, Jornalistas, Analista de Redes Sociais e Comunicação. • Atuação direta nas marcas da WebAula (corporativo B2B e varejo B2C), projetos de join-ventures e desenvolvimento para clientes.• Implantação do CRM (Dynamics/Pipedrive), sistemas de captação de leads (RD Station), atendimento on-line (DirectTalk) e ferramentas de gestão.• Interface direta com as áreas de Recursos Humanos, Departamento Pessoal e áreas estratégicas na criação de campanhas motivacionais e ocupacionais, coletas de dados em pesquisas de clima e demais projetos.• Atuação externa em ações de Marketing e Trade Marketing. • Execução e manutenção de brandbook, planejamento de campanha institucional, produtos, marcas e incentivo. • Controle de budget das operações, planejamento de campanhas de posicionamento e comunicação corporativa.• Gerenciamento e participação constante em eventos da área. • Acompanhamento da equipe comercial para atingimento das metas.• Gestão e implantação do produto: webAula Comunica para atendimento de clientes, com foco em demandas internas das áreas de Recursos Humanos. • Atendimento a clientes como Avon, TAM, OI, Ticket, Estácio, Porto Seguro Seguros, Hertz, dentre outros. -
Planner - UxBhtec E:House Oct 2007 - May 2013Belo Horizonte Area, BrazilDirect involvement in planning, research, and metrics.Responsible for Communication and Marketing activities.Monitoring execution for clients: Case, New Holland, CNH, BH Shopping, Itambé, Fiat, Usiminas, among others.Audience monitoring on social networks, traditional media, Google Analytics, and others.Competitor analysis and creation of contingency action plans.Responsible for information architecture, in-depth research, and audience mediation.Planning and digital art direction, primarily serving the Fiat Group.Direct role as Art Director and Producer.Development of digital layouts and websites.Interaction with advertising agencies. -
DesignerWebaula Jun 2004 - Oct 2007Trabalho voltado para a área de TI da empresa. Criação de design para os sistemas internos, produtos e cursos da empresa. -
DesignerBhs Jun 2003 - Jun 2004Belo Horizonte Area, BrazilWebdesigner voltado para a manutenção de sites de clientes da empresa e criação de telas para sistemas e sites.
Luis Moura Skills
Luis Moura Education Details
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Marketing/Marketing Management, General -
Strategic Business And Leadership -
Marketing -
Publicidade E Propaganda -
Informática Gerencial
Frequently Asked Questions about Luis Moura
What company does Luis Moura work for?
Luis Moura works for Grupo Zelo
What is Luis Moura's role at the current company?
Luis Moura's current role is Gerente de Growth e CRM.
What is Luis Moura's email address?
Luis Moura's email address is lu****@****.com.br
What is Luis Moura's direct phone number?
Luis Moura's direct phone number is +131991*****
What schools did Luis Moura attend?
Luis Moura attended Espm Escola Superior De Propaganda E Marketing, Ohio University, Fundação Getulio Vargas / Fgv, Centro Universitário Newton Paiva, Cotemig - Colégio E Faculdade.
What are some of Luis Moura's interests?
Luis Moura has interest in Social Services, Children, Civil Rights And Social Action, Politics, Education, Environment, Poverty Alleviation, Science And Technology, Disaster And Humanitarian Relief, Human Rights.
What skills is Luis Moura known for?
Luis Moura has skills like Flash, Photoshop, Digital Marketing, User Interface Design, User Experience, Illustrator, Information Architecture, Graphic Design, Adobe Fireworks, Web Design, Interaction Design, Online Advertising.
Who are Luis Moura's colleagues?
Luis Moura's colleagues are Guilherme Souza Cardoso, Julie Jenifer, Kethelen Rodrigues, Camilla Lins, Isamara Ferreira, Marcela França Rosa Severino, Ana Paula Souza Florencio.
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Luis Moura
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