Luis Otavio Leal Pinheiro Email & Phone Number

São Bernardo Do Campo, Sp, Br

São Paulo E Região, Brasil

São Paulo E Região, Brasil

Responsible for hotel chain standards, processes and support to a team of 17 hotel general managers (9 in the interior of SP and 8 in other states) together with the Director of Operations. Constant visits to hotels to align company guidelines, standards, processes, budget, sales, food and beverage, building maintenance and product development.

Ribeirão Preto E Região, Brasil

Responsible for managing the entire hotel operation of a 200 rooms hotel, divided into 2 towers, and a staff of 31 employees, being direct supervisor of 11. Responsible for hotel strategy in all departments: operations, sales, and directly in charge of food and beverage department. Responsibilities also include reporting to the hotel corporate office and to perform and manage annual budget.

Ribeirão Preto E Região, Brasil

Responsible for the management of entire hotel operations, with a staff of 37 employees, being direct in charge of 6 supervisors. Responsible for hotel strategy in all departments: operations, sales, food and beverage and accounting. Responsibilities also include accountability to the hotel corporate office, hotel investors and to perform and manage annual budget.

Sertãozinho - Sp

Responsible for the management of entire hotel operations, with a staff of 24 employees, being direct in charge of 5 supervisors. Responsible for hotel strategy in all departments: operations, sales and accounting. Responsibilities also include accountability to the hotel corporate office, hotel investors and to perform and manage annual budget.

Barueri

Responsible for the execution and management of the operational quality audits of the 75 hotels, support to the implantation of new hotels, support to hotels staff regarding the company's and brand standards, procedures and processes. Responsible of managing area budget. Trainer of front desk and housekeeping staff, including planning and execution of the departments conference. Interface with other departments, such as development, HR, legal, accounting, marketing and sales for operational matters.

São Paulo E Região, Brasil

Responsible of a 9 member front desk staff (agents and bellboys), support to General Manager, Reservations and Sales staff with Revenue Management.

Master Of Business Administration - Mba, Gestão Estratégica De Pessoas E Organizações Sustentáveis

Bacharel, Administração De Empresas

Tecnólogo, Hotelaria