Luis Paolini Email & Phone Number

Remote

- Reactive and proactive support to customers and users / community development / developer relations (devrel)- Technical pre-sales contact / pre-sales engineer / sales engineer- Making our customers use as much and at their most the product- Create and maintain documentation, build guides, posts, webinars to help usersSome work on the side:- SOC2 type II compliance group member- DevOps work for enhancing the CI/CD pipelines (both CircleCI and Github Actions)- Build container images for pipelines and local testing / performance testingMain skills / technologies used:- docker / kubernetes / ecs / azure and aws deployments- CI/CD / devops / github actions and circleci- cloud engineering / cloud architecture- web application debugging- data architecture / data modeling / big data- postgres / mysql / mongodb / duckdb / redshift / bigquery / snowflake / oracle / athena / sql server / trino - starburst / presto / clickhouse / neo4j- grafana / prometheus / k6 / pyroscope / tempo / nginx / bash / python / node.js - bun / loki- SREyou can see my full contribution list @ https://github.com/paoliniluis

Argentina

Director of the business management and technology program @ ITBA

Lecturer @ Computer Science 101

Lecturer @ Cloud Computing

Assistant professor for Architecture & Distributed Systems for the Management & IT degree and Cloud Computing for the Social and Business Analytics degree.Score above university average in alumni surveys.Topics covered:- Software development, frameworks, patterns, IT agility and strategy- IT Security, methodologies, pentesting, information gathering- Virtual Machines, Cloud Architecture, Containers, Kubernetes, Infrastructure as Code- Databases architecture (Columnar, Tabular, Object Oriented, In-Memory)- Web application architecture (N-Tier architecture)- Blockchains- Product Development- Service Mesh

Remote

Program coordinator and professor of Cloud Architecture @ Cloud Data Engineering programhttps://innovacion.itba.edu.ar/educacion-ejecutiva/tic/cloud-data-engineering/

Lecturer at several higher education programs:EdtechFintechIoT

Argentina

Data engineering: build, maintain and monitor data pipelines built in dockerized node appsInfrastructure: Help with all infrastructure matters, AWS, Security & Compliance

Argentina

- Built the supply chain of the devices for scaling the business to several thousand units (managed suppliers from China, Argentina, exports/imports)- Deployed HR and Supply processes with tooling to prepare for audits and compliance- Started ATEX/IECEx audit process with local and international audit agencies for compliance and bringing deals from Oil & Gas companies

Argentina

- Built and closed partnerships with 5 of the Argentina's top 10 companies- Prepared with the CEO the papers and pitch for raising the Seed Round funding- Closed several PoC's with prospects (Argentina's Top 100 companies)- Prepared content for local and international media

Argentina

Technology and Digital Culture 101

Buenos Aires, Argentina

Business Development/Technology Ops

Argentina, Uruguay

Managed a team of 8 people. Major milestones:- Deployed AGILE methodologies for new ways of working (less meetings, less interruptions, more focus, more effectiveness)- Deployed LEAN Startup philosophy for building digital products (fail sooner, fail faster, learn from the failures and iterate)- Helped deploy several cross business unit projects for digital marketing (portals & digital channels, focused entirely on metrics)- Co-created several initiatives for fostering internal innovation (like breakfast with enterpreneurs!)- Co-created local Open Innovation initiative- Deployed Slack (as a replacement for chat and email) and Trello (to eradicate status meetings and provide visibility)Left the company to start a new startup with friends (Drixit Technologies)

Argentina

- Liaison between Customer Success, DevOps, Product, Marketing, Sales and Legal (Sales Engineering/Tech-Legal Liason)- Develop automation solutions in Node.js with micro-services (Azure Functions, AWS Lambda)- Re-did the entire Data Warehousing & Reporting platform with AWS Redshift / Redshift Spectrum / Metabase with tuning and automation of processes through micro-services (Data/BI Engineer)- Performed Security Assessments about the product and the follow up of the remediation plans (Compliance Engineer/Officer)- Recertification of SOC2 type 2 and management of the GDPR project- Developed several Single Sign On integrations with Auth0 platform- Developed many integrations with platforms including Salesforce, Hubspot, Segment.io, Google Suite, Zendesk, Github, Zapier, among others...- Defined and installed perimeter security measures across the organization

Argentina, Chile, Uruguay

I worked for 3 years leveraging the digital experiences of stakeholders, by looking for broader ways of engaging them in a more cost-effective manner.Partnered with the marketing teams and developed strategies that embraced patients, physicians and HMOs increasing sales and demonstrating positive ROI.Managed the digital portfolio to increase reusability across brands/countries and optimize budgetCreated a portfolio of vendors and 3rd parties to drive agility in the execution of multi-channel marketing campaigns.Also, I managed to:-Manage projects for the initial separation between AbbVie and Abbott.-Develop new ways of working and promoted digital adoption among sales force and back office for boosting productivity, agility and effectiveness.-Train users across the organization in new WoW-Introduce new ways of working and technology to foster agility

Buenos Aires, Argentina

Product Management & Operations - Startup currently on hold due to time restrictions

Lomas De Zamora, Buenos Aires

As Marketing & Business Development manager:Restructured the area clearing the backlog and implementing new digital marketing solutions.Along 3 months I consolidated every digital communication channel of both companies while I grew the online presence of Zero Argencard. I implemented MailChimp as the email marketing tool and also gave tablet pc's to the sales personnel that were connected with MailChimp in order to gather data from prospects. I also implemented online forms in Facebook brand page to engage customers or potential clients.Also, I built the processes and platforms for cross-selling electronics through e-mail marketing by clients segmentation (building models to identify clients and sending marketing campaigns)As IT Manager, a complete overhaul of the IT sector:- Infrastructure consolidation: from 6 servers we went to 4 increasing the number of hosted apps by 2x, also minifying risks and rework.- License optimization: reinstall of servers and apps that had licencing problems to reduce licencing costs.- Virtualization & private cloud use- Perimeter securitization: re-did all the perimeter with a single technology to increase security.- Installed active & passive security measures.- Log centralization: reduced problem detection tasks- Process improvement+ many moreAlmost nothing was left intact, we improved the whole infrastructure with an extremely tight budget using our creativity and open source softwareAlso advised Marketing area on Social Media strategy and other areas on productivity enhancements that could be done with IT tools (Google Apps, MS Office, etc)As operations manager:- Restructured the area by redefining and documenting business processes. Implemented Asterisk based telephone system to provide visibility to the CEO about customer support. Built all reporting framework through MS Report Builder and geolocations.

Buenos Aires, Argentina

Product manager for Reporting, Integrations & Compliance

San Fernando / Villa De Mayo

Assisting the IMO with the multiple projects that came up in the acquisition of another company. Financial Analysis, Project Management, Conflict Resolutions, plus many more.

Buenos Aires, Argentina

Sharepoint Support Responsible & Junior Project Leader for Sharepoint 2010 migration

Feasibility analysis of projects that were introduced by enterpreneurs. Presentation of the analysis to investment banks board

Assisting the PMO with reporting and development of the project management framework. Automatized all the reporting done by the PMO with simple techniques that reduced by 90% the effort.

I helped the professors in three subjects: Programming, Computer Utilitaries (MS Office package) and Computer Utilitaries for Engineers. I helped the students to do their work that included Excel macros in VBA, different analysis in spreadsheets, presentations, querys in SQL, etc.

Organized several activities for kids 13-15 years old.

Degree In Business Administration & It, Business Administration & It

Digital Product Management

Product management

Ma In Finance, Capital Markets Specialization

Not finished

Exchange Programme In 4 Modules, Various Modules

Ma In Agribusiness, Agribusinesses

Systems Engineering Degree, Systems Engineering

Specialization In Accountancy, Accountancy