Luis Pedro Méndez Martínez Email & Phone Number

Roles: IT Project and Program Manager, Scrum MasterProfessional journey:Experienced IT Program and Project Manager and Scrum Master, known for skillfully blending PMI best practices, the Scrum framework, and a hybrid approach. My journey includes not only precise project execution but also a strong commitment to leadership and mentorship, cultivating a culture of growth and innovation among emerging leaders.Key Achievements:- Mentorship of Project Managers: Provided valuable mentorship to Project Managers, fostering professional growth and enhancing project management skills across the team.- Program and Project Management in the US Government and Payments Sector: Successfully managed different programs and projects, such as ECC (Electronic Child Care), Way2Go, Direct Express (Treasury) , WIC (Women, Infants, and Children) and other programs and projects in the US Government/Payment sector, including development of mobile and web apps, as well as APIs, for various services. I have worked directly with vendors and clients such as Fiserv, Comerica Bank, MasterCard, the US Federal Reserve Board, Oklahoma Human Services, and other US State Agencies.- Enterprise Technology Services PMO Membership: Actively contributed as a member of the Enterprise Technology Services PMO, optimizing project management practices and promoting continuous improvement.- PowerBI Dashboard Creation: Spearheaded the creation of a dynamic PowerBI Dashboard, enhancing real-time visibility into vulnerability management, and improving decision-making, security, and operational efficiency within the Government practice.- Reporting: Monitored and reported project and program progress, costs and timelines, allowing for informed decision-making by senior management

Roles: IT Project and Program Manager, Scrum MasterProfessional journey:I bring a wealth of experience as an IT Program and Project Manager and Scrum Master, skillfully combining PMI best practices, the Scrum framework and a hybrid approach.Key achievements:• Managed Mobility and Web App Projects: Effectively directed mobility/Web projects and programs in the US Government and Conduent Payments Services sector, achieving strategic and meticulous implementation. Collaborated closely with US State agencies, Paypal, and other partners.• Leadership in Child Care Projects: Demonstrated leadership by leading child care and eligibility projects, exclusively within the United States, navigating complexities with a strong focus on achieving outcomes.• PMO Process Improvements: Pioneered improvements within the Enterprise Technology Services PMO, actively driving continuous enhancement of project management practices.

Roles: IT Manager, Project Manager, Android Developer, Tester, UI and UX Designer, Speaker.Experience:Has worked as project manager and Android developer. Has also participated as UI and UX Designer and performed administrative and business analyst tasks. Technologies: Android, Swift, Google Adds and Google Analytics.

Professor of the Master of Change Management (Digital Transformation)

Roles: IT Service Manager, Scrum Master, Project Manager, Product Manager.Experience:Has led, directed and managed IT projects related to the following technologies: UiPath, Celonis, SAP, Jira Service Desk Cloud, Jira Automations for Cloud, Jira Software Cloud, Pipefy, Power BI, Cisco Telephony, Amazon WokSpaces, Office 365, Corporate Applications and more. (Scrum and Hybrid approach)Main achievements:• Managed and directed SAP projects.• Managed and directed different IT and Infrastructure relatedprojects.• Has significantly reduced by 85% - 95%, the creation time ofmany IT reports.• Promoted new technologies that were eventually incorporatedinto the company.• Implementation of a Jira Service Desk for a new line of businesswithin the company.• Improved and provided a structured, organized and automatedway of managing internal processes.

Roles: Project Manager, Scrum Master, Product Manager, Developer, UI and UX Designer.Experience:Has led, directed and managed IT projects related to the following technologies: Augmented reality, Beacons, Video Games in Unity 3D, UI and UX Design, Multiplatform Mobile Applications, Android, iOS, Java, C# and Web development. Self-Management applications, sales and billing applications.Main achievements:• Led and managed internal, local and regional projects (medium and large scale).• Promoted new technologies and good practices that were eventually incorporated into the company.

Roles: Team Lead, Scrum Master, Project Manager, Developer, Tester, UI and UX Designer.Experience:Has developed, led and managed IT projects related to the following technologies: Augmented reality, Unity 3D, UI and UX Design, Multiplatform Mobile Applications, Android, iOS, Firefox OS, Java, C#, Ibox DB, MySQL, jQuery, JSON, Oracle DB, etc.

Worked as an assistant professor of physics in the Physics Competition Program for first year students. (Course name: Física II - proyectos)

Guatemala

Taught electronics lab courses (Course name Electrónica I)

Roles: Developer and Tester.Experience:Has developed a face detection and recognition system using Open CV and C and C++ programming language.Main achievements:• Face recognition system to track the daily registration of employees.

Master Of Science - Ms, Project Management, M.S. Project Management (Maestría Gestión Y Dirección De Proyectos)

Bachelor Of Science - Bs, Systems Engineering, B.Sc. Systems, Informatics, And Computer Science Engineering