- Analyze country-specific change requests to define user stories and business requirements.- Collaborate with the development team to write detailed specifications.- Provide ongoing support to the GICO scrum team throughout the sprint cycle.- Assist in GICO rollouts to new countries by analyzing and preparing GAPs.- Collaborate with stakeholders across all regions to define and implement strategic changes to enhance CORE applications.- Support the management and maintenance of all business applications.- Act as a liaison between business system teams, ensuring effective communication and alignment.- Ensure all project documentation is consistently updated and reflects current business needs accurately.

IT Consulting Services around Retail and Omni-Channel throughout the world.Contact me for more information.

- Work with clients and the internal delivery team to understand and verify business requirements and architect complex solutions leveraging the company Cloud platform and AWS capabilities, existing eCommerce, POS, Order Management, Fulfillment, and ERP systems;- Recommend solutions based on scalability, performance, maintenance, and usage; - Implement, test, debug, and continuously improve software solutions running in cloud environments; - Design, review, and implement complex solutions as part of an implementation project while taking over complete aspects or part projects; - Take responsibility for the company's Professional Services development tool stack provided to company Solution Partners; - Assume a Technical Subject Matter Expert role within specific business domains such as Payment, OMS, in-store technology, etc. - Improve the methodology as well as development, test, and deployment processes for all implementation projects; - Educate and guide decisions made by solution partners and the customer technical team.

- Ensure governance of the SI's approach to data and validate that the solutions delivered provide both value for money and exceptional performance.- Ensure adherence to solution architectures.- Review delivered solutions and provide governance against design.- Review test activity and provide governance against requirements.- Conduct gap analysis on an on-going basis.- Ensure the quality of the proposed solutions.- Contribute to the IT Workstream Plan for specific solutions.- Provide professional expertise and ensure the designs and tests are in line with the planned solution. - Track any issues raised to completion and ensure that the Business understands the changes.

Business Analyst Services on Company’s clients’ Order Management and System Integration projects;Attend client meetings, daily stand ups and agile ceremonies;Advise client on application details, best practice, and business approaches, functional and technical requirements;Create necessary diagrams to support functional requirements, Epics, User Stories and client understanding;Engage with third parties on behalf of the company’s clients.

Business Analyst Services on Company’s clients’ Order Management and System Integration projects;Attend client meetings, daily stand ups and agile ceremonies;Advise client on application details, best practice, and business approaches, functional and technical requirements;Create necessary diagrams to support functional requirements, Epics, User Stories and client understanding;Engage with third parties on behalf of the company’s clients.

Responsible for the functional design of client solutions. This includes a lead role in project discovery and definition workshops, creating scope, documenting requirements and designs;Critically understanding clients' operations, processes and systems;Proficient at articulating the right questions to extract business as well as technical requirements;Determining the potential solutions and testing them for both technical and business compatibility;Collaborating with Project Managers, Solution Architects and customers to design and deploy robust ecommerce solutions across omni-channel;Creating use cases, user stories and models that maps customer demands with platform and solutions;Maintaining and update the documentation during the project life;Validating implementation versus requirements to make sure that customers’ needs match the solution;Work closely with Sales team – participate in Discovery/Sales meetings, prepare estimates & proposals for getting new opportunities;Contributing to on-going process and methodology improvements;Keeping a constant positive connection with the client.

Understanding and analyzing the clients' existing technology landscape.Providing technical guidance to the project delivery team, product engineering team, and the client.Taking ownership for technical escalations within the project, while having ownership of all technical aspects and keeping a positive relationship with the client.Crafting the architecture vision and roadmap required for driving the clients' enterprise transformation.Creating detailed architecture, including recommendations for integrations, API/micro-services enablement, cloud migration, etc.Mentoring and providing guidance to project delivery and engineering team.Responsible for software development plans with a specific focus on quality and delivery efficiency.Participating in design reviews with the client, project delivery team, and the project engineering team.Managing the development plan with respect to the skills, people, and training required to ensure smooth delivery of the project.Conducting workshops with customer teams to gather requirements, define E2E solutions and implementation architecture.Advise the customer on Supply Chain best practices and align the customer process very closely to the OMS product with minimum customization.

Implementation and integration of e-commerce retail systems across multiple retailers.

Requirements gathering and specification documents creation along with Farfetch's partners.Studying the software application domain, preparing software requirements documents.Assisting partners in defining the best way to implement integration processes with Farfetch.Improving the documentation about Farfetch's integration processes and workflows.Helping to establish best practices for the integration processes.Contributing to establishing the vision for integrations.

Responsible for providing functional and technical consultancy to existing and new interfaces between the retailer and 3rd parties.Acting as RPM SME whenever required.

Functional and Technical experience on the following Oracle Retail modules:- Oracle Retail Merchandising System- Oracle Retail Price Management- Oracle Retail Integration Bus

Responsible for installation and configuration of Oracle Retail Xstore POS in Windows registers as part of a R&D project.Responsible for functional and technical activities regarding the integration between Oracle Retail MOM and Oracle Retail Xstore Suite.

Scrum Master and Product Owner for a large set of interfaces built using ORIB and ODI.

Merchandising Business Analyst.Support UAT Test Scenarios and Scripts planning and creation.

RPM SME and Integration consultant.

Member of AMS team, paying special attention to change management, bug fixing, and batch monitoring.Provide Functional and Technical support (SME) to the Customer with regards to RMS and RPM.

Member of AMS team, paying special attention to change management, bug fixing, and batch monitoring.Provide Functional and Technical support (SME) to the Customer with regards to RMS and RPM.

Work for several retailers on the following Oracle Retail modules:- Oracle Retail Allocation (RAL) v13- Oracle Retail Price Management (RPM) v13, v14

Assisting the Customer by providing guidance on several RPM processes.Perform activities related to support such as bug fixing; functional/technical improvements required by the Business; problem-solving.Working in business processes' improvements and new developments needed by the Customer related to RPM application.

Work for Sonae, a leading Portuguese Grocery and Fashion Retailer.

Analysis, Design, and Development of solutions regarding Retek/RMS v9 application as well as all the related documentation (functional and technical). The role covered several phases of the projects, including client testing, certification, Go-Live, and stabilization.Performed bug-fixing and performance improvement of existing solutions.At the same time acted as the main point of contact with the project managers and the business for the several phases of the projects communicating with the client when needed.Although most of the work has been done around Retek, it also consisted in developing solutions that integrate with other areas like POS, Mobility, or DW/BI.Last but not least, performed coaching of the junior elements of the team.

- Member of ADSM team- Responsible for providing Functional and Technical Support to Oracle Retail Price Management application (WE Fashion and Ahold Europe)- Responsible for providing Functional and Technical Support to Oracle Retail Allocation application (Ahold Europe)- Technical Analysis, Development and Testing of customizations for Oracle Retail Allocation application (Ahold Europe)- Technical Analysis, Development and Testing of customizations for Oracle Retail Invoice Matching application and a report in Oracle BI Publisher (Ahold Europe)- Technical Analysis, Development and Testing of customizations for Oracle Retail Price Management application (Ahold Europe)- Responsible for providing Functional and Technical Support to Oracle Retail Merchandising System in an Oracle Retail Upgrade (PETCO)- Responsible for providing Functional and Technical Support to Oracle Retail Store Inventory Management application (Ahold Europe)

Master Thesis on Oracle Retail Price Management and Application DevelopmentSupport and Maintenance.

Member of ADSM Team.Customer Support on Oracle Retail Store Inventory Management application: batch monitoring; bug fixing; problem solving.

Business and Systems Analyst for Oracle Retail Allocation and Oracle Retail Price Management during an Oracle Retail Upgrade project.Impact assessment and quality assurance of OR new releases.Issue resolution with 3rd parties.Project critical path activities and decisions.Support project organization and planning.Test preparation and execution.Track and report project risks.

Business and Systems Analyst for Oracle Retail Merchandising System during an Oracle Retail Upgrade project.Impact assessment and quality assurance of OR new releases.Issue resolution with 3rd parties.Project critical path activities and decisions.Support project organization and planning.Test preparation and execution.Track and report project risks.

Oracle Retail Allocation SME: Implementation of bolt-ons on top of the vanilla version; creation of project documentation; issues Log tracking and maintenance; knowledge transition to the ADSM team; responsible for providing functional and technical support to the Customer; support for Go-Live and knowledge sharing for stabilization.Oracle Retail Price Management: implementation of bolt-ons on top of the vanilla version.Oracle Retail Invoice Management: implementation of bolt-ons on top of the vanilla version.

Member of ADSM team.RPM SME: Batch monitoring; Bug fixing; Problem solving.