Luis Portillo-Hernandez Email and Phone Number
Hi! I’m Luis and I am an aspiring young professional. Throughout my previous experiences, I have discovered I am driven by opportunities to learn something new and using it to make a positive impact both in my professional and personal life. I have also learned that being a digital native, having the ability to establish rapport with people from multiple walks of life, and active listening are some of my biggest strengths. It's led to recognition from coworkers as well as clients throughout my career. Words cannot describe how grateful I am for the experiences that I have gained. That being said, I am open to a long-term career in recruiting where my passion for being analytical, having autonomy to make decisions, collaboration, and building relationships are part of a company’s values. In my spare time, I enjoy meeting new people, going on TikTok, and spoiling my cat with treats. Please reach out if you want to talk to me about new TikTok trends or about opportunities to make a positive impact!
Tradesy
View- Website:
- tradesy.com
- Employees:
- 92
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Member Care SpecialistTradesy Jun 2021 - PresentLos Angeles Metropolitan AreaTradesy is a peer-to-peer marketplace with a mission to make fashion resale as simple, safe, and stylish as retail- at scale by offering our users support to purchase and sell luxury fashion pieces. • Handle a high volume of phone calls, chats, and emails from Tradesy users daily.• Resolve escalated interactions with users by leveraging knowledge of Tradesy policies and applying on-the-spot problem-solving skills, which has resulted in attaining a customer satisfaction score of 4.82 out of 5. • Capture product feedback from customers and relay these to internal teams. • Collaborated with fulfillment, authentications, security, and logistics teams to facilitate investigations on behalf of users.
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Business Development RepresentativeNetsuite Jan 2021 - Jun 2021Los Angeles Metropolitan AreaNetSuite is cloud computing company dedicated to delivering companies cloud-based financials / Enterprise Resource Planning (ERP), HR and omnichannel commerce software. • Communicated daily with C-Level executives and key personnel via phone, email, and text to analyze business needs, understand processes, and identify potential sales leads.• Assisted account executives and other business development representatives to create a positive experience for prospects. -
Patient Portal CoordinatorE2O Health Oct 2019 - Mar 2020Los Angeles Metropolitan Area• Accelerated enrollment rates for our client’s patient portal system by 50+% 1-2 weeks ahead of schedule, resulting in expanding revenue opportunities for the company. • Commended for using customer service skills to build rapport with patients and to promote enrolling in our client’s patient portal program to over 2000+ patients.• Attained HIPAA certification to assist our clients transfer patient data to the current patient portal system which resulted in decreasing client’s overhead costs by 2%. -
Policy InternLatino Coalition For A Healthy California Apr 2019 - Jun 2019Sacramento, California Area• Compiled research on 22 legislative bills related to the state budget, public health, and transportation that were being proposed in the California State Assembly.• Created 11 factsheets on proposed state legislation that were distributed electronically and physically to the general public, legislative staff, and other organizations. • Participated in social media training to help organization achieve higher engagement rates on the organization's social media platforms.• Visited legislative staff to advocate for the organization’s co-sponsored bills. -
Uccs StudentUc Center Sacramento Apr 2019 - Jun 2019Sacramento, California Area•Compiled and analyzed data sets with Excel which resulted in being able to assess a correlation between Type-2 diabetes prevalence rates and regions without extensive community health worker networks.• Publicized research findings on the impact community health worker networks have on public health to 70+ policy stakeholders and submitted a 20-page report. -
Administrative AssistantUniversity Of California, Los Angeles Oct 2018 - Apr 2019Greater Los Angeles Area• Assisted my supervisor negotiate the sales price and other fees with a vendor by researching competitor quotes which ensured spending remained within the targeted budget. • Achieved a 98% patron satisfaction rate assisting 100+ patrons navigate office resources daily in a fast-paced environment.• Independently managed multiple projects under tight deadlines and changing needs to assist administrators in executing daily operations and improving office efficiency. • Greeted and assisted hundreds of individuals from various social, cultural, ethnic, and professional backgrounds in a resourceful, professional, and courteous manner at the office front desk. -
Student Admissions RepresentativeUniversity Of California, Los Angeles Mar 2018 - May 2018Greater Los Angeles Area•Collaborated with 35 other students to call 14,077 newly-admitted students which resulted in a 39% Freshman enrollment rate and 61% Transfer Enrollment rate. •Used problem-solving skills to identify and recommend specific UCLA resources that were relevant to prospective student’s inquiries
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Student AssistantLos Angeles Community College District Aug 2014 - Jul 2016Monterey Park, Ca
Luis Portillo-Hernandez Skills
Luis Portillo-Hernandez Education Details
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Sociology
Frequently Asked Questions about Luis Portillo-Hernandez
What company does Luis Portillo-Hernandez work for?
Luis Portillo-Hernandez works for Tradesy
What is Luis Portillo-Hernandez's role at the current company?
Luis Portillo-Hernandez's current role is Providing value as a service by offering professional support and a positive experience to client to help drive client success|| Seeking new opportunities.
What schools did Luis Portillo-Hernandez attend?
Luis Portillo-Hernandez attended University Of California, Los Angeles.
What skills is Luis Portillo-Hernandez known for?
Luis Portillo-Hernandez has skills like Leadership, Presentation Skills, Social Media, Project Work, Public Speaking, Human Resources, U.s. Health Insurance Portability And Accountability Act, Insurance, Sales, Data Entry, Office 365, Microsoft Powerpoint.
Who are Luis Portillo-Hernandez's colleagues?
Luis Portillo-Hernandez's colleagues are Tommy L., Jaclyn Shanfeld, James Cercone, Michelle Li, Bernice E., Aysmel A., Arielle Smommy.
Not the Luis Portillo-Hernandez you were looking for?
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Jorge Luis Portillo Hernandez
Washington Dc-Baltimore Area -
Luis enrique portillo hernandez
Cuautitlán Izcalli, Mex
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