• Managed order and accompanying financial transition using digital Point of Sale system.• Knowledgeably recommended menu items based on customer needs and preferences, including upselling complementary dishes and drinks.• Resolved customers concerns by listening to the issue(s) and using de-escalation processes.• Consistently achieved above 20% charge tip percentage.• Trained new servers and familiarized new employees with company culture and policies.o Certified Velvet Taco Trainer• Compiled nightly sales numbers and profits and accurately completed accounting tasks.

• Managed appointments and calendar and booked meetings with new and existing clients.• Built up massive database of past and current clients and hunted down potential customers.• Organized and maintained online company files, invoices, and other digital documentation.

• Designed and taught music curriculum to over 75 3-7th graders.• Managed classes of up to 15 students and maintained a positive classroom environment.• Provided students with clear learning objectives and developed monthly assessment plans.• Directed a students' chorus group and prepared them to orchestra events.

• Provided administrative support to director of recreational activities.• Provide basic First Aid and CPR as appropriate.• Supported planning and coordination of community special events, including recruitment and training of volunteers.