Luis Reales

Luis Reales Email and Phone Number

Client Delivery Manager at SAP @ SAP
germany
Luis Reales's Location
Bogota, D.C., Capital District, Colombia, Colombia
About Luis Reales

Client Delivery Manager for SAP Enterprise Cloud Services at SAP LAC North. Helping customers with their digital transformation journey with SAP S/4HANA Private Cloud. Solid experience in Customer Success and Project Management and strong knowledge of Cloud Lifetime Value.

Luis Reales's Current Company Details
SAP

Sap

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Client Delivery Manager at SAP
germany
Website:
sap.com
Employees:
114326
Luis Reales Work Experience Details
  • Sap
    Client Delivery Manager
    Sap Mar 2023 - Present
    Bogotá, Capital District, Colombia
    - Managing the cloud transformation agenda for 8 industry-led customers to accelerate adoption of S/4HANA in partnership with Cloud Engineers, Technical Product team and Customer Infrastructure team.- Driving Customer Success with strong accountability delivering expected outcomes to the business through excellence communication methods.- Prepare, realize, and follow up of strategic planning workshops towards S/4HANA transformation.
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  • Sap
    Virtual Customer Success Partner
    Sap Jul 2020 - Mar 2023
    Bogotá,D.C., Bogotá, D.C., Colômbia
    - Led +10 people for the Latin American team.- Managed +200 customers post sales experience from onboarding, adoption and renewal engagements for SAP Cloud solutions in Mexico, Argentina, Chile, Perú.- Detected +50 cloud workload opportunities for assigned customers.- Assured 100k USD renewals.
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  • Sap
    Customer Engagement Associate
    Sap Jul 2019 - Jul 2020
    Bogotá D.C. Area, Colombia
    - Managed post sales engagements for +90 Training and Adoption customers for Latin America South and Mexico.- Delivered weekly onboarding sessions to +30 customers in Spanish and Portuguese.
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  • L'Oréal
    Digital Marketing Intern
    L'Oréal Jul 2018 - Jun 2019
    Bogotá D.C. Area, Colombia
    - Supported montly e-commerce digital campaigns increasing +10k usd sales on digital channels.- Co-led monthly digital social media campaigns for Luxe brands: Kiehl's and Lancôme.- Managed daily L'Oréal Colombia website and L'Oréal social media accounts on Twitter and Instagram.
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Luis Reales Skills

Intelligent Systems Customer Experience Customer Engagement Change Management Enterprise Software Technology Adoption

Luis Reales Education Details

Frequently Asked Questions about Luis Reales

What company does Luis Reales work for?

Luis Reales works for Sap

What is Luis Reales's role at the current company?

Luis Reales's current role is Client Delivery Manager at SAP.

What schools did Luis Reales attend?

Luis Reales attended Universidad Nebrija, Ecole Supérieure De Commerce De Clermont-Ferrand, Universidad Del Norte.

What skills is Luis Reales known for?

Luis Reales has skills like Intelligent Systems, Customer Experience, Customer Engagement, Change Management, Enterprise Software, Technology Adoption.

Who are Luis Reales's colleagues?

Luis Reales's colleagues are Sascha Heibel, Bhoomika Saxena, Langqi Yan, Jitender C., Michelle Lu, Julia Jurcenko, Raushan Kumar.

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