It's truly awe-inspiring to take a product from a simple idea to becoming a ubiquitous presence in warehouses, stadiums, and airports all across the United States. The process of bringing a concept to life requires unwavering dedication, hard work, and perseverance.

First Star Solutions Inc. Is a team of industry professionals with the expertise to provide a wide range of operational food and beverage consulting and services focused on the sports, entertainment and the special event industry.We have the experience, resources and large venue expertise to evaluate your food service operation while providing the necessary support to improve your financial goals and taking your fan experience to the next level by removing the hurdles between the Venue/Sports teams and the food service provider. Our focus is partnership while providing transparency. We will work with your food service team to drive sustainable results, while representing the fundamentals and humility of your venue/sports team. Anyone can drive results we, we drive sustainability.

Oversee F&B Operations for the Las Vegas Convention Center.

Direct a team of 33 managers that including Controllers/Accounting, Concessions, Premium, Human Resources, Purchasing and Culinary.Responsible for four properties that encompass Orlando Venues (Amway Center- Orlando Magic, Orlando Predators, Orlando Solar Bears, family events and concerts, Orlando Citrus Bowl- NCAA bowl games, concerts, Monster Jam, high school and MLS temporarily, Bob Carr Performing Arts Center- theater and Future MLS Stadium- Future home of Orlando City Soccer).Accountable for all P&L responsibilities and targets including budgeting, forecasting and monthly executive summaries to V.P. of Operations. In 2013/2014 and 2014/2015 Amway Center held the fifth highest per-cap in the league with a 31% attendance reduction from prior year.Work closely with the Orlando Magic, Florida Citrus Sports, Orlando City Soccer and The City of Orlando in managing the Amway Center and other Orlando Venues. Meet regularly with clients to evaluate business levels and make changes where necessary. Work with our partners and management team on community outreach programs to keep Orlando Venues engaged within the community.Property principal for company standards and innovation regarding alcohol safety, partner difference, sanitation and financial obligations.Work closely with my senior leadership team to challenge junior managers and culinary in staying ahead of all food and beverage trends with efforts to provide a fresh local and sustainable product for our fans to enjoy.Analyzing our business daily, understanding and educating management on the analytics captured through several different operating platforms and dashboards.Optimizing menu pricing and benchmarking key performance indicators across venues.

Direct a team of 23 managers that includes Controllers/Accounting, Concessions, Premium, Human Resources, Purchasing and Culinary.Accountable for all P&L responsibilities and targets including budgeting, forecasting and monthly, quarterly executive summaries to V.P. of Operations. In 2013/2014 Amway Center held the fifth highest per-cap in the league with a 29% attendance reduction from prior year. Work closely with the Orlando Magic and The City of Orlando in managing the Amway Center and other Orlando venues.Meet regularly with clients to evaluate business levels and make changes where necessary.Serve as the properties Alcohol Compliance Officer. Work closely with all entities to safely pour and sell alcoholic beverages at all venues.Work with our partners and management team on community outreach programs to keep Orlando Venues engaged within the community.Challenge my operations and culinary team to stay ahead of all food and beverage trends with efforts to provide a fresh local and sustainable product for our fans to enjoy. Analyzing our business daily, understanding and educating management on the analytics captured through several different operating platforms.

Responsible for the overall operations of the premium department, including 197 suites, two restaurants, two clubs and group sales.Managed P&L responsibilities related to the premium operation.Worked closely with the Tampa Bay Buccaneers in managing premium clients.Managed a team of eight salary managers, also responsible for their career development and future growth.Worked closely with the Tampa Bay Sports Authority regarding the day to day operations of managing Raymond James Stadium.Worked with other partners to successfully execute U2 360 Concert, Kenney Chesney, Super Bowl 43 and USF Football.

Forecast Concessions monthly sales and obtained projections within 5%.Provide operational planning reports to ensure proper staffing levels as well as adequate product availability for every event.Facilitate hiring, training and development of team members ranging from hourly to salaried managers. Sanitation scores of 95% or better on every visit.Assisted the Director of Operations with day to day business including monthly executive summary, IPOE (corporate audits), organizational priorities, daily and monthly forecast, and client relation. Also serve as a client contact.Assisted in coordinating special events for up to 1,000 people including weddings, birthdays and holiday functions.Successfully built a loyal base of repeat customers by developing rapport with guests and maintaining high quality standards of service.Maintained records of daily income and prepared bank deposits.Analyzed historical event information for future financial projection and labor forecasting.

Managed three different sub-contracted concessionaires.Recruited Non-Profit Organizations.Maximized productivity and profits through proper budgeting, scheduling and utilization of cost controls.Maintained budgeted Food and Beverage cost.Lost Prevention manager for the property.Maintained IPOE files and ensured full IPOE practice.Conducted quality assurance audits, with a mobile unit that included laps tops with wireless connection that gave the audit team access to Tangent, money counters and all paper needed to audit a location. This mobile audit cart was created and developed for the concessions as a biggie idea.Reviewed budget information, flash reports and analyzed profit and loss statements.

Loss Prevention manager for the property.Supported the General Manager in all aspects of the day to day concessions operation which included: training and development of hourly team members, maintaining a low food & beverage cost, maximizing team member productively to sustain a low labor percentage, keeping all paperwork and audit information organized and up-to-date. Managed 45 different locations including concession stands, bars and portable food carts. Scheduled staff based on forecasted business.

Managed multiple locations including: Home Plate Club, Diamond Court Café, Two Kiosk locations, In-seat service for 7,120 guests and a full service bar.Supervised front of the house staff of 80Responsible for ordering and inventorying all food and beverage items.