Luis Rodriguez Email & Phone Number

Nashville, Tennessee, United States

• Manage high volume, hourly recruiting and talent advising for Healthcare clients• Build relationships with stakeholders (i.e. HRDs, DMs, GMs, HRMs, and front-line managers) to develop, implement, and optimize recruitment strategies• Develop and maintain community partner relationships to support recruitment needs and hiring goals for diversity, veterans, and people with disabilities• Coordinate and facilitate both job fairs, open houses, and community-based recruiting events

Nashville, Tennessee, United States

• Collaborate with recruiting team members and field partners to creatively research, identify and engage candidates in assigned regions based on role requirements• Partner with stakeholders to execute recruiting strategy, including employer promotion in the marketplace, candidate management, diversity sourcing, and process management• Identify and network with candidates and active job seekers through creative recruiting strategies including the use of job boards, social networking, resume databases, alumni networks, and other creative approaches to sourcing• Develop sourcing strategies and best practices by building and maintaining working knowledge of the market, including key competitors, and talent supply and demand• Utilize various talent sourcing platforms (ICIMS, Indeed, CareerBuilder) to attract potential candidates for employment in hourly roles within the organization.• Interact with candidates via email and phone as a brand ambassador, answering questions regarding roles offered in the organization.• Conduct weekly meetings with stakeholders to collaborate on the best strategies to fill various roles.• Provide deliverables to stakeholders, including candidate resumes, overall outreach totals and reporting data across sourcing and advertisement platforms.

Nashville, Tennessee, United States

• Manage daily flow of candidates to be presented to open job requisitions• Advise hiring managers with best practices on the recruiting processes and compliance• Screen candidates according to specific hourly recruiting process • Present candidate to assist hiring managers with filling open positions• Respond to SNOW tickets from candidates and Hiring Managers in a timely manner• Assist with multiple special projects for multiple lines of businesses

Greater Nashville Area, Tn

A Human Resources Associate (Adjudication Function) serves a critical role in Aramark’s hiring process and enables Aramark’s managers and Human Resources professionals to make employment decisions consistent with applicable laws, rules and regulations governing the pre-employment screening process. A Human Resources Associate (Adjudication Function) works closely with Human Resources, Operations, Compliance and Global Security

Murfreesboro, Tn

• Connected with dealerships, field personnel, legal counsel, and engineering departments to resolve issues and achieve key objectives• Investigated, negotiated, and resolved claims such as Lemon Laws with consumers including third-party contacts while maintaining internal and external statutory policies • Completed claims and inquiries from consumers, dealerships, attorneys, and regulatory agencies in reference to alleged Lemon Law and Breach of Warranty disputes• Represented Nissan during Lemon Law hearings to discuss potential Lemon Law claims and mitigate losses to Nissan in brand equity and financials• Analyzed and reviewed final repair attempt demands and arranges inspections and/or repairs • Processed legal requests regarding repurchases handled outside the Dispute Resolution Team• Knowledgeable of Lemon Law states legal guidelines• Maintained strong relationship with dealerships to improve customer handling processes

San Salvador, El Salvador

• Traced, tracked and expedited purchase processes• Maintained regular and consistent contact with vendors and customers to ensure timely delivery of goods• Coordinated with third-party logistics service providers• Audited freight cost and documentation• Reviewed bills, invoices and purchase orders for accuracy • Resolved customers with order inquiries• Managed deliveries for repaired or returned items

Franklin, Tn

• Served as a liaison between Executives and team personnel in achieving key team objectives• Delegated work flow and manage team progress• Organized reports to summarize team progress to management• Provided Consumer Affairs with feedback on the handling of customers• Developed training curriculum and facilitated training to new hires• Instructed team on new policies and procedures

Franklin, Tn

• Provided support to dealer personnel concerning warranties, contracts, and various adjustments • Pre-approved and adjusted dealer warranty, service contract goodwill and campaign claims • Continuous improvement to find feasible ways to reduce claim expenses

Franklin, Tn

• Handled customers’ vehicle concerns (English and Spanish) • Worked with dealerships to coordinate assistance with warranty repairs• Educated customers to understand warranties, policies, recalls, and campaigns • Assisted with service contract cancellations, reimbursements, refunds and check traces• Managed prompt resolution of parts on backorder for customers and dealerships

Bachelor'S Degree, Business Administration

Foreign Languages

High School

Middle School and High School San Salvador, El Salvador