Luis R. Zabala Email & Phone Number

Boston, MA, US

Boston, Massachusetts, United States

• Utilized detailed analytics and data science to advise energy clients on supply chain and capital project execution decisions.
• Leveraged market research and subject matter expertise to deliver innovative solutions to clients.
• Collaborated with cross-functional teams to drive strategic initiatives and provide valuable insights to clients.

Boston, Massachusetts, United States

Boston, Massachusetts

• Educate and guide prospects through the customer journey to help them learn how LogicManager can manage their risks and achieve their goals
• Demo LogicManager’s software to our inbound marketing-based prospect leads and champion the customer’s business case to help them solve problems through the LogicManager platform
• Close business with new and existing customers to meet quarterly revenue targets and customer goals through consultative selling
• Collaborate with marketing and technology teams on enhancements to existing solutions and new product releases

Boston, MA

• Answer client calls regarding software functionality and configuration services to maximize the value of our software, data, and analytical solutions
• Assist clients navigate through PowerAdvocate's proprietary Energy Intelligence Platform (EIP) to ensure a smooth, positive overall user experience
• Plan and execute product support programs and provide timely and efficient customer-specific services to optimize investments in the EIP
• Administer and enforce software license agreements in conjunction with Sales and Finance
• Monitor and enhance user adoption through the development of reports and metrics to meet customer expectations and support contract renewals
• Act as a liaison between Customer Success and Training & Implementation, Software Development, IT and Sales to quickly communicate and resolve issues and provide feedback for product enhancements

Warwick, RI

• Advise Board of Directors and Executive Team on policy decisions regarding youth outreach in social media and inclusion in domestic policies and programming
• Act as official brand ambassador for Plan USA in media, networking and office functions
• Represented Plan USA and Youth Advisory Board at United Nations HQ for 60th Commission on the Status of Women conference in NY
• Conducted research on Corporate Partnership team to identify possible new revenue streams through corporate donation programs and assisted in identifying shrimp harvesters, wholesalers and retail stores in violation of.
• Develop and coordinate quarterly outreach campaigns for Plan’s network of domestic youth activists and Plan's international Youth Advisory Boards in other countries
• Attended public speech by youngest ever Nobel Peace Price recipient Malala Yousafzai on Plan's behalf and wrote published article for Plan USA's national website

Providence, Rhode Island

• Supply Chain Analyst II (January - August 2016)
• Aided in the creation of a Resin Pricing Cost Model to identify $350,000 in savings with Components Director
• Utilized I.H.S. Global Insights software to conduct market research on global resin (plastics) pricing trends and consolidated supplier invoices to determine cost structures and estimate pricing for future negotiations
• Constructed self-updating analytical report in Ariba Spend Visibility to automatically notify management on monthly basis of supply agreement contracts that would soon expire or go into effect
• Collaborated with supply chain leadership to design, copyedit and execute 2016 Category Review PresentationsSupply Chain Analyst Intern I (January - August 2015)
• Supported launch of new Ariba Supplier Information and Performance Management (SIPM) program including custom development of Supplier Profile Questionnaire and Performance Management Process with Sourcing Team

Bachelor’S Degree, B.A. Economics, Gpa: 3.57

Awarded University Achievement Award and Grant Relevant Coursework: Calculus for Business and Economics, International Economics

Associate’S Degree, Liberal Arts And Sciences, General Studies And Humanities, Gpa: 3.56

Activities and Societies: Model United Nations, Anti-Discrimination and Anti-Harassment Committee, Latino Student AllianceAwarded.