Luis Santana Email and Phone Number

Responsible for sales, marketing and business development activities for the Company's whole Mexico operation.• Achieve revenue goals within account base.• Represent customer's requests and perspectives to production, operations, quality, and management personnel to plan and execute proper "customer centric" support.• Meet with key customers in order to understand their challenges and translate that into design outputs.• Interaction with customer executive management, as well as, customer engineering contacts.• Work closely with various internal cross functional teams, as necessary.

Account Representative for an Automotive Tier 1 Supplier with commercial relationship with Nissan representatives.• Peso Policy and Exchange Rate analysis.• Profit Improvement planning and implementation.• Cost reduction program management.• In charge of quoting new models, engineering changes.• Negotiation with customer.

Supervisor of Consumer Financial Intelligence Units for the USA and previously International corridors, my main activities have been focused on monitoring the transactions conducted through our money transfer service in order to decrease the risk of it being used as a source of Money Laundering, Terrorist Financing and/or other criminal offenses, applying the policies issued by the “Bank Secrecy Act”, “Proceeds of Crime (Money Laundering) and Terrorist Financing Act”, OFAC as well as the Company’s own (KYC). These activities include:• Management of the Company's own Software and Microsoft Office suite, focusing on Excel and its Pivot Table tool.• Perform and present complex investigations in order to determine if our customers are or not acting against the Federal and Internal Policies, tracking and supervising the adequate application of the resolutions taken for each case. • Elaboration and submission of Suspicious Activity Reports (SAR) and Currency transaction Reports to FINCEN.• Training of new members of Compliance department.

In this company I worked as a Financial Products and Services Executive, making investigations in order to authorize credit lines, opening investment and savings accounts, performing formalities for funds retirements (afore), as well as providing information to customers about the services offered by the bank, and also in the store’s area I was supporting in the inventory and warehouse position.