Luís Terra Email & Phone Number

Porto, Portugal

Porto, Portugal

Porto Area, Portugal

Global Demand Driven implementation across Lubricants Division (Top 5 Oil&Gas):- Co-managed the North America roll-out delivery in collaboration with client’s regional team and facilitating with software partner- Context: +35 planning locations; +50 worldwide demand locations, +13k FG SKUs- Delivery of +10 implementation workshops to +30 planners and planning leads (incl. process design, new R&R, system’s integration & configuration & testing, functional training, KPI’s, go-live sign-off);

Porto Area, Portugal

PMO on an Applications Maintenance Services (AMS) Program (large Financial Professional Services company):- Operational setup of a +100 people IT support Service Delivery Center- Operating model design & implementation, knowledge transfer planning & execution, facilitated key client leads alignment, revenue monitoring, staff planning, …)Project Management and Coordination within a large Business Unit´s Program (Top 3 Pharma):- Administrative setup of IT Function Weekly Meeting (+15 projects status report and meeting minutes);- Creation of PMO Handbook, setting the overall guidelines for the Program;- Project Manager for the implementation of the Global Middleware Platform for the business unitBusiness Analyst in a large and awarded IT Program (Top 15 Pharma):- Owned root cause analysis and solution scope definition for 15 IT projects (R&d, Qlty, Prod, Mw, Infra);- Took lead in driving client and partners stakeholder’s agreement for project solution approach, plans and actions;- Overall PM support to Program PMO team (project charters, RAID, quality assurance and budgeting)Innovative supply chain concept for a Global Clinical Trials Supply Chain (Top 5 Pharma):- Defined the sites replenishment approach and processes framework;- Designed the supporting tool blueprint including operational principles, processes, and technological requirementsTarget Operating Model Design for new Business Unit (large Pharma company):- Operating model principles definition, functional & non-functional business requirements, process design, transition scope & approach, future landscape fit/gap, business transformation roadmap blueprint

Porto, Portugal

Part of internationalization strategy, my role was to design the marketing plan and enhance business development processes:- Conceptualized Marketing Plan (short-medium term strategy);- Administered company’s website and started its commercial use (order taking);- Established relationship with new international suppliers (DE/IT/FR,/ES, etc.) and landed 5 successful deals;- Developed supplier’s database improving order quoting agility and enhancing commercial response- Supported Product Quality Assurance (leveraging my academic background).

Porto, Portugal

- Lead Weekly Planning Meeting (Comms & Prod. coordination) and managed production needs for all productive stages;- Co-managed (with Prod. Director) the entire manufacturing process and teams (+40 workers)- Progressed with further manufacturing optimization actions (+25% production output);- Implemented several production control measures (achieved highest level of customer’s evaluations until then);- Implemented the ISO 9001:2000 Quality Management System;

Porto, Portugal

Part of a consulting team, my role was to redesign Manufacturing and lead the change:- Established and supervised 2 new departments - Production Planning and Quality Control;- Co-managed (with Prod. Director) the entire manufacturing process and teams (+40 workers)- Conducted several lean implementations across a 5-stage manufacturing process;- Developed “Order Tracking” program (RM to FG), increasing plan’s visibility and improving decision making;

Figueira Da Foz, Coimbra, Portugal

Former Portucel-Soporcel Group- Experienced state of the art manufacturing environment of global leading paper manufacturer- Explored the E2E paper production process cycle (from pulp to A4/A3 paper);- Accompanied the responsible manufacturing engineers in their daily management activities

Gijón Area, Spain

Part of a consulting team my role was to redesign the Production Dept. and support all implementation stages:- Manufacturing layout optimization & lean manufacturing interventions at critical process stages;- Quality control procedures development and hygiene & work safety processes implementation;- Supported operational training for +60 shop-floor workers;

Porto, Portugal

- Experienced first-job and the environment of a production facility;- Explored and studied the productive process of manufacturing glass bottles;- Accompanied the Production, the Financial and the Administrative departments daily work;- Presented a competition benchmark study about the European Glass Packaging Industry.

Engineer Diploma, Metallurgical And Materials Engineering

Activities and Societies: Member of the University Volleyball Team; Responsable of the Sports Department of the University Students.

International Seminar Diploma, Internationalisation

Activities and Societies: Courses - Global Economic Outlook; - Internationalisation; - Innovation, Strategy and Technology; - Business.

Magellan Mba Diploma, General Management

Activities and Societies: - "Talent Show" participation at EGP-UPBS; - Participation in the EPAS School Acreditation; - "Global Management.

Post Graduation, Lean Management

Lean Production, Services and Six Sigma knowledge areas.