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Luis Henrique López De Toledo is listed as Incident Management Analyst in the IT Department at Paramētā, a company with 21 employees, based in Santa Marta, Magdalena, Colombia. AeroLeads shows a matched LinkedIn profile for Luis Henrique López De Toledo.
Luis Henrique López De Toledo previously worked as Service Desk Leader at Paramētā and Incident Management Analyst Trilingue at Teleperformance. Luis Henrique López De Toledo holds Ingeniero Químico, Chemical Engineering from Universidad Del Valle (Co).
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I am a Customer Support Specialist with experience in incident management in Portuguese for clients in Brazil. I possess advanced fluency in Portuguese, along with proficiency in English and Spanish, enabling me to provide exceptional support in three languages. I have worked in various roles and processes, which has provided me with a deep understanding of customer needs. I am an effective and empathetic communicator, capable of delivering tailored solutions and creatively solving problems. My prior experience has prepared me to thrive in a dynamic and collaborative environment where adaptability and autonomous decision-making are essential. My experience in dynamic and collaborative environments, coupled with my ability to make autonomous decisions and efficiently leverage technology, has been instrumental in my past roles. I am enthusiastic about bringing my expertise and passion to work.
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Bogotá, Capital District, Colombia
Service Desk Leader, Coupa Financial Platform Support-Led the supervision of service desk operations supporting the Coupa financial platform, including areas of SAP, for the client Braskem.-Demonstrated deep understanding of financial technology and platform functionalities, along with expertise in SAP MM (Procurement Process Management) and SAP Basis.
Cali, Valle Del Cauca, Colombia
Incident Management Analyst, IT Department- Developed strong skills in incident management, prioritization, and efficient resolution using platforms such as ServiceNow and Genesys.- Proficient in trilingual communication (Spanish, Portuguese, English) with clients and colleagues.- Detailed incident documentation and record-keeping for post-analysis..
Colombia
Java projects implemented; structured programming, object-oriented programming,graphical user interfaces, MVC pattern design, JPA database persistence, Servlets &JSP, initial layout with Spring Boot
Other employees you can reach at parameta.co. View company contacts for 21 employees →
Julian Diaz
Colleague at Paramētā
Bogota, D.C., Capital District, Colombia, Colombia
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GF
Germán Felipe Hernández C.
Colleague at Paramētā
Bogota, D.C., Capital District, Colombia, Colombia
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DP
Diana Parra
Colleague at Paramētā
Colombia, Colombia
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HA
Hector Antonio Henao Luengas
Colleague at Paramētā
Bogota, D.C., Capital District, Colombia, Colombia
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VR
Victor Rivas
Colleague at Paramētā
Venezuela, Venezuela, Bolivarian Republic Of
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AO
Alexander Orjuela Prieto
Colleague at Paramētā
Colombia, Colombia
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AM
Ana Milena Arias Ramírez
Colleague at Paramētā
Envigado, Antioquia, Colombia, Colombia
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XP
Ximena Paola Sanchez Rubio
Colleague at Paramētā
Bogota, D.C., Capital District, Colombia, Colombia
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DE
Daniel Esteban
Colleague at Paramētā
Bogota, D.C., Capital District, Colombia, Colombia
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NA
Nicolas Alberto Muñoz Salcedo
Colleague at Paramētā
Barranquilla, Atlántico, Colombia, Colombia
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Activities and Societies: Water Polo Academic formation that contributes to the application of practical knowledge and theoretical.
Quick answers generated from the profile data available on this page.
Luis Henrique López De Toledo works for Paramētā.
Luis Henrique López De Toledo is listed as Incident Management Analyst in the IT Department at Paramētā.
Luis Henrique López De Toledo is based in Santa Marta, Magdalena, Colombia while working with Paramētā.
Luis Henrique López De Toledo has worked for Paramētā, Teleperformance, and Colombian Ti Software S.A.S.
Luis Henrique López De Toledo's colleagues at Paramētā include Julian Diaz, Germán Felipe Hernández C., Diana Parra, Hector Antonio Henao Luengas, and Victor Rivas.
You can use AeroLeads to view verified contact signals for Luis Henrique López De Toledo at Paramētā, including work email, phone, and LinkedIn data when available.
Luis Henrique López De Toledo holds Ingeniero Químico, Chemical Engineering from Universidad Del Valle (Co).
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