Luis Velho De Oliveira Email & Phone Number

Munich, By, De

Munich, Bavaria, Germany

Munich, Bavaria, Germany

Providing "on-demand" management consultancy the the company's top management on a "Pro-bono" basis

Munich Area, Germany

_______________________________________________________________________________► Senior Advisor and Management Consultant to the General Management, covering the same areas of expertise, which were under my leadership as firm’s Partner;The firm offers a wide range of Consultancy Services with special focus in high requirement customers. The company was also an accredited noise lab under the standard ISO/IEC… Show more _______________________________________________________________________________► Senior Advisor and Management Consultant to the General Management, covering the same areas of expertise, which were under my leadership as firm’s Partner;The firm offers a wide range of Consultancy Services with special focus in high requirement customers. The company was also an accredited noise lab under the standard ISO/IEC 17025:2005._______________________________________________________________________________ Show less

Oeiras, Portugal

_______________________________________________________________________________► Partner of the firm with the general management role over the several business and support areas, such as:▪ Business Strategy;▪ Business Development;▪ Customer Acquisition and Customer Experience;▪ Web- Tactical and Strategic Marketing;▪ KPIs, Performance Assessment; ▪ Business Planning, Forecasting and Reporting;▪ Business Processes.► Top highlights in this position:… Show more _______________________________________________________________________________► Partner of the firm with the general management role over the several business and support areas, such as:▪ Business Strategy;▪ Business Development;▪ Customer Acquisition and Customer Experience;▪ Web- Tactical and Strategic Marketing;▪ KPIs, Performance Assessment; ▪ Business Planning, Forecasting and Reporting;▪ Business Processes.► Top highlights in this position: ▷ Business project buildup...Developed an entire organization to become one of the most respected firms in its market, which was repeatedly awarded with outstanding customer satisfaction ratings and led a team of 14 very competent consultants who continuously excelled in attaining customer’s requirements, achieving a five-fold increase in sales in 3 years;▷ Customer loyalty Full Implementation of the NPS (Net Promoter Score) system for customer loyalty metrics and actionable controls. A pioneering project in Portugal, especially for companies of smaller dimension;▷ Assessment by the MarketRepeatedly awarded with outstanding service quality and satisfaction ratings (such as recurring +90% ratings from one of the largest companies in the world, under customer’s own evaluation process);▷ Financial managementIn an extremely demanding landscape, excelled in financial management - as assessed by D&B and several banking institutions, which consistently assessed the firm to be at the top quartile in terms of balance sheet;▷ Led firm’s online processes and toolset to streamline collaboration and workflow between the firm and its customers, which set a local standard in the industry.The firm offers a wide range of Consultancy Services with special focus in high requirement customers. The company was also an accredited noise lab under the standard ISO/IEC 17025:2005._______________________________________________________________________________ Show less

Alfragide, Head Office In Portugal

_______________________________________________________________________________The Siemens One Management Board was created with the mission to reinforce the creation of strategic value to all of the firm's operating groups, centering the respective Cross-Selling activities in Strategic Customers and Strategic Clusters.As member of Siemens One Management Board, my role consisted in further develop the Account Management Program of the firm integrating the respective Sales… Show more _______________________________________________________________________________The Siemens One Management Board was created with the mission to reinforce the creation of strategic value to all of the firm's operating groups, centering the respective Cross-Selling activities in Strategic Customers and Strategic Clusters.As member of Siemens One Management Board, my role consisted in further develop the Account Management Program of the firm integrating the respective Sales operations synergies and high-value cross-selling opportunities, aiming to promote the sustained growth of the business and Siemens leadership in all markets within the scope of the "Siemens One" concept.The Board consisted of 4 members of Operating Groups (OG): 1 CEO, 1 CFO and 2 direct reports to Top Management level.The members of the Siemens One Management Board were selected by direct appointment of the company CEO (Country Manager) and the Siemens Board Member holding the responsibility for the Strategic Innovation Programs._______________________________________________________________________________ Show less

Alfragide, Head Office In Portugal

_______________________________________________________________________________► AMO and PPAM (Portuguese Program for Account Management) Manager▪ Head of the Siemens-wide Corporate Account Management Program;▪ Under this program my direct reports were all the key account managers.As Account Management Officer my role consisted in championing, planning, developing, facilitating, monitoring, controlling and reporting the activities of the Corporate Account Management… Show more _______________________________________________________________________________► AMO and PPAM (Portuguese Program for Account Management) Manager▪ Head of the Siemens-wide Corporate Account Management Program;▪ Under this program my direct reports were all the key account managers.As Account Management Officer my role consisted in championing, planning, developing, facilitating, monitoring, controlling and reporting the activities of the Corporate Account Management Programs pertaining the Siemens-wide customers, identified as Local Strategic Accounts.► Top highlights in this position▷ The business targets during the time period I was the Account Management Officer were largely outpaced (program valued at 290 MEUR);▷ Integration of Key Account Management in Corporate CRM (processes, metrics, and other requisites);▷ Important progresses achieved in the agility and facilitating of the Account Management/ Account Planning Program processes and in the initiatives aiming Customer Focus and Cross-Selling across the board. These progresses aimed and achieved additional business with Key Customers, and the reinforcement of the image of the firm towards the Key Customers, as widely acknowledged by the Key Account Managers Team and Top Management. _______________________________________________________________________________ Show less

Alfragide, Head Office In Portugal

_______________________________________________________________________________► Senior General Manager’s Adviser / Senior Business Development Manager▪ General Management’s adviser on Business Strategy;▪ Lead the development and deployment of new strategies and processes;▪ Team up with all business divisions in leveraging extra insights on several core business topics;▪ Operating group head for the corporate CRM.As General Management’s Adviser and Senior… Show more _______________________________________________________________________________► Senior General Manager’s Adviser / Senior Business Development Manager▪ General Management’s adviser on Business Strategy;▪ Lead the development and deployment of new strategies and processes;▪ Team up with all business divisions in leveraging extra insights on several core business topics;▪ Operating group head for the corporate CRM.As General Management’s Adviser and Senior Business Development Manager my main target was to propose, design, develop and deploy new business ideas and processes in order to leverage or tap additional business opportunities and also new strategies and ways of doing business. I teamed with all Business Divisions in several areas such as Market Access, Strategic Marketing, new processes for Sales Management, Sales Team Design, Leads and Opportunities Management, Cross-Selling, CRM, Change Management and Innovation.► Top highlights in this position: ▷ Full development and deployment of the new lead/opportunity and sales KPI management process, which allowed to leverage the true potential across all Business Divisions. Later presented as best practice at regional scale (SWE Cluster);▷ Restructuring several aspects of the Operating Group, as for example sales team reorganization, merging and creating synergies between business divisions to reach market with improved efficacy;▷ Channel Management Project / activity based costing (ABC) - A new market approach, presented as best practice to the global Operating Group CEO and Board in Germany;▷ Core member of the team that defined and developed Vision 2015 - the 10-Year Corporate Strategic planning of the company (Siemens-wide);_______________________________________________________________________________ Show less

Alfragide, Head Office In Portugal

► Sales Director - Business Division Manager▪ Business strategist for the launching of the new Industrial Instrumentation and Analytics BU in Portugal;▪ Market deployment and development of the new Siemens Instrumentation/Analytics brands;▪ Lead the marketing, sales and after sales activities and team of the BU in Portugal;The function consisted in deploying and leading the newly created Industrial Instrumentation and Analytics Business Unit. This BU was… Show more ► Sales Director - Business Division Manager▪ Business strategist for the launching of the new Industrial Instrumentation and Analytics BU in Portugal;▪ Market deployment and development of the new Siemens Instrumentation/Analytics brands;▪ Lead the marketing, sales and after sales activities and team of the BU in Portugal;The function consisted in deploying and leading the newly created Industrial Instrumentation and Analytics Business Unit. This BU was responsible to market the product areas and Siemens brands in Instrumentation, Process Analytics and Process Automation product areas. I led a team of 3, plus a shared pool of sales reps.► Top highlights in this position:▷ Successfully deployed and implemented Siemens Industrial Instrumentation brand and business in a very fragmented and competitive landscape, where Siemens Instrumentation was virtually unknown and regarded as a non-player. Shortly after, Siemens Instrumentation & Analytics was considered as one of the most competent players and a top of mind brand in the Portuguese market;▷ Several core projects in leading industries and customers, be it Pulp and Paper, Cement or Energy sectors, among others;▷ The successful results in developing and implementing a full-fledged business from early stage had a decisive influence to the following invitations to assume responsibilities at the Operating Group Level and later at the Corporate Level;▷ The role of Business Process Owner was also assumed in combination with this function. Show less

Alfragide, Head Office In Portugal And Västerås (Sweden), Global Head Office

► Automation Product Manager and Pulp and Paper Segment Manager▪ Lead the marketing, sales, and after sales activities of the Industrial Automation" Business Unit;▪ Pulp & Paper segment manager and project manager for large Pulp&Paper projects; The function consisted in leading the activities of theIndustrial Automation & Instrumentation BU, as well as of the large Pulp and Paper projects, within the "Industrial Systems" Business Area. I took responsibility for this BU… Show more ► Automation Product Manager and Pulp and Paper Segment Manager▪ Lead the marketing, sales, and after sales activities of the Industrial Automation" Business Unit;▪ Pulp & Paper segment manager and project manager for large Pulp&Paper projects; The function consisted in leading the activities of theIndustrial Automation & Instrumentation BU, as well as of the large Pulp and Paper projects, within the "Industrial Systems" Business Area. I took responsibility for this BU only 6 months after my enrollment in the company as a project engineer.► Top highlights in this position:▷ Contract negotiation, acquisition and project management of several Pulp Drying Technology projects (up to 3M€), teaming up with international teams;▷ Contract negotiation, acquisition and project management of several industrial automation and instrumentation projects, often teaming up with international teams;▷ Project Management of several complex projects in various industries, also other than Pulp and Paper;▷ Strategic partnership to supply automation systems to multi-site hydropower plants;▷ In 1997 and 1998 invited to integrate the Quality Management team in Västerås and Luleå, Sweden. Show less

Alfragide, Head Office In Portugal

► Automation Project Engineer▪ Sales and project engineer for industrial automation projects.I integrated the industrial automation project team, initially only within the technical side of the projects, but soon also started to participate in the commercial bidding and sales.► Top highlights in this position: ▷ Less than 2 weeks after admission and coming directly out of University I was already facing customers and taking charge of projects (developing… Show more ► Automation Project Engineer▪ Sales and project engineer for industrial automation projects.I integrated the industrial automation project team, initially only within the technical side of the projects, but soon also started to participate in the commercial bidding and sales.► Top highlights in this position: ▷ Less than 2 weeks after admission and coming directly out of University I was already facing customers and taking charge of projects (developing, implementing, managing, commissioning) with fast increasing complexity and challenges;▷ 6 months only after joining the firm, I was invited to assume a different position of higher responsibility. Show less

Lisbon And Amadora

_______________________________________________________________________________► Information Technology/Computer Science Trainer▪ Design, plan and teach computer science training programs to senior workers;The function consisted in taking full charge of computer science training programs to adults and mature workers, who wished or needed to improve their IT skills to better perform or compete in the labor market.This mission was held as a Freelancer in parallel… Show more _______________________________________________________________________________► Information Technology/Computer Science Trainer▪ Design, plan and teach computer science training programs to senior workers;The function consisted in taking full charge of computer science training programs to adults and mature workers, who wished or needed to improve their IT skills to better perform or compete in the labor market.This mission was held as a Freelancer in parallel with my university studies. I started my working career with 18 years old.The accumulated experienced and good scores attained allowed me to become national certified trainer, that still holds as of today.► Top highlights in this position: ▷ Very high satisfaction rates of the trainees and Training Centers Directors;▷ Ability to lead and to get the respect of groups of trainees, whose members were much older than me, through mutual respect and, above all, the value delivered to the trainees throughout the course and the very relevant competence step-up for them at the end of the training courses.▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬ Show less

Mba, Management

(Catholic Lisbon School of Business & Economics)

Bachelor Of Science (B.Sc.), Electrical And Computing Engineering

Final thesis in Algorithms and Optimization for real life problems.

German Language B1+B2, Deutsch Als Fremdsprache

German Language A1+A2, Deutsch Als Fremdsprache

Safety Engineering

Highschool