Luis Guerrero Email & Phone Number

Los Angeles, CA, US

Chatsworth, California, USA

Educated customers on company systems, form completion, and access to services.Sought out training opportunities to enhance customer relationship management abilities and further boost satisfaction scores.Achieved high satisfaction rating through proactive one-call resolutions of customer issues.Adhered to company policies and scripts to consistently.

Agoura Hills, California, United States

Explained details regarding property to acclimate patrons to the resort environment.Achieved high satisfaction rating through proactive one-call resolutions of customer issues.Described product highlights and benefits to help guide purchasing decisions.Collaborated with team members to handle guest requirements from check-in through check-out.

Westlake Village, California, United States

Showcased product features to customers and discussed technical details to overcome objections and lock in sales.Computed total costs and profit requirements for customer sales to provide accurate pricing.Communicated client satisfaction trends and product usage to marketing, sales, and product development groups.Informed customers of sales and promotions.

Simi Valley, California, United States

Distributed supplies and goods to staff at beginning of shift to manage inventory and maintain proper supplies while controlling expenses.Trained staff on the safe operation of cleaning equipment, tools, devices, and chemical and cleaning agents to efficiently perform duties and reduce harm to floors, fixtures, staff, and environment.Prepared and presented.

Associate Of Science - As, Business Administration And Management, General

Medical Assistance Certification, Medical/Clinical Assistant

High School Diploma