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Luis Villegas, Pmp is listed as Senior IT Project/Program Manager @ Hortor Limited | IT Service Management based in San José Metropolitan Area, Costa Rica, Costa Rica. AeroLeads shows a matched LinkedIn profile for Luis Villegas, Pmp.
Luis Villegas, Pmp previously worked as Senior IT Project/Program Manager at Hortor Limited and Project Manager SO Delivery at Ibm Global Process Services. Luis Villegas, Pmp holds Business Administration And Management, Tourism from Colegio Universitario De Cartago.
Specialties: IT Project Management, Transition Management.Dynamic Senior IT Project Manager with extensive experience in IT project and transition management across diverse global locations, including the USA, Canada, Brazil, Mexico, Argentina, New Zealand, Turkey, Switzerland, Spain, and Costa Rica. Proven track record in managing complex transitions for delivery centers, retail spaces, warehouses and client offices, overseeing projects that encompass IT infrastructure upgrades, network equipment setups, decommissions, and divestment initiatives.Skilled in budget management, vendor relationship management, resource allocation, and project planning, execution, and closure. Adept at implementing IT network and voice designs, and overseeing the procurement, installation, and delivery of hardware, software, and services defined in solution phases.PMP certified, with significant experience leading cross-functional teams in both infrastructure and application implementations. Committed to delivering high-quality results while fostering collaboration across geographies and ensuring alignment with business objectives.
Listed skills include Project Management, Crm, Integration, Vendor Management, and 18 others.
A career timeline built from the work history available for this profile.
Costa Rica
Senior IT Project and Program Manager for AT&T, adept at delivering comprehensive project and program management services across multiple accounts/clients. Specializing in the implementation and oversight of network and voice solutions, I coordinate efforts across diverse geographies and cross-functional teams, ensuring seamless collaboration and.
Management of Projects for the SO Delivery group.
Worked as a BA for the implementation of a new account of AdviseHR (CRM tool), managed two transitions remotely, one for a client with operations in Australia/Manila, and the second for a client in Manila.
Handle the IT Transition for new contracts signed in. Create, maintain, complete and implement the Projects that included the IT Network and Infrastructure that supported 400+ agents on new delivery center locations. Responsibilities included: Budget handling and forecasting, Vendor management, Resource Management, Project Plan design and.
Coordinate the implementation and final stages of the IT requirement gathering of the new costing tool for IMBPD IT.Lead the IMBPS IT Global tower to implement and switch the current costing tool used to price new deals (SAge) to the new platform SDM using the Agile methodology.Develop, Own, communicate and deploy ongoing training plans for the IMBPD IT.
Project Description: Handle multiple projects as well as creation of processes and procedures to drive standardization and decrease costs across account teams for the overall BPD sector worldwide.Network Vendor management and coordination with account management teams.
Appointed as the Team Leader of the e-HR Level 2 Support Group of 4 members. During this period, I helped on the transition of 3 more accounts for a final number of 9 accounts being server by my team with over 400 application users.During this period I was in charge of improving the percentage of tickets resolved at our level without needing further.
Project Description: Lead the transition from the Americas Contact Center and all other departments to the new CRM application e-HR. With the exception of R&ES that was already transitioned, 150 new users were successfully moved from the old application Avaya.I was actively involved on the gathering and creation of the requirement materials, creation of.
e-HR Implementation Lead Position: R&ES Systems & Tools Service OwnerProject Description: Successfully lead the implementation and transition of new CRM software (e-HR) for the R&ES department across geographies (EMEA, APAC and Americas) for the Procter & Gamble account. Over 150 agents were transitioned successfully to the new software and it was the.
Quick answers generated from the profile data available on this page.
Luis Villegas, Pmp is listed as Senior IT Project/Program Manager @ Hortor Limited | IT Service Management.
Luis Villegas, Pmp is based in San José Metropolitan Area, Costa Rica, Costa Rica.
Luis Villegas, Pmp has worked for Hortor Limited, Ibm Global Process Services, Ibm, and Procter & Gamble.
You can use AeroLeads to view verified contact signals for Luis Villegas, Pmp, including work email, phone, and LinkedIn data when available.
Luis Villegas, Pmp holds Business Administration And Management, Tourism from Colegio Universitario De Cartago.
Luis Villegas, Pmp is listed with skills including Project Management, Crm, Integration, Vendor Management, Team Leadership, Software Documentation, Pmp, and Management.
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