• Responsible for the supervision of any advertisement campaign realized for our customer, as well as coordinating any trade show event.• Coordination of Stage production, Video and Audio, Special effects (laser, fireworks), Artists / choreographer, decoration, designs and conceptual ideas for the events.• Supervise production for booths, Point of Purchase materials and advertising campaigns. • Responsible for the acquisition of new business for the company, as well as all negotiations.• Responsible for presenting creative and financial proposals to any company that requests the companies’ services.

• Responsible for the implementation of strategies to increase sales and positioning for a Brand named “El Gallito”.• Increased sales 88% (Have Proof).• Coordinated sales team.• Coordinated promotional campaign for a Brand named “El Gallito” in Illinois, Wisconsin and Indiana.• Coordinated demos at stores.• Obtained better footage for the brand in stores.

• Oversaw sales, training and publicity. • Seek for new markets (customers)• Gave service to more than 170,000 people nation wide who had purchased one of our products as well as several companies like McDonalds, Sony, Coca-Cola, etc.• Developed sales strategies to open new markets (Corporate packs)• Ran day-to-day advertisement campaigns.

• Trained new sales staff and assisted them in closing sales.• Experienced in problem solving, leadership and communications, sales training, and customer relations.• Implemented strategies to increase sales and profits.• Demonstrated ability to sell highly technical products, theories, and solutions.• Coordinated special deals and bids.

• Maintained a positive, motivated, and efficient environment which fostered maximum sales efforts, diversified selling strategies, and excellent customer service. • Analyzed image problems and developed an image campaign for the organization. Collected data on customer preferences and buying habits.• Designed and created promotional materials for the sales department. • Established strong track record for achieving successful market positioning. • Repositioned product using positive communication skills, shifting brand identity, and improving consumer merchandising.

• Led and coached customer service teams, met service and quality goals and develop employees. • High Leadership, communication, planning and organization skills. • Service attitude, effective coaching and feedback techniques. • Able to transmit Department goals important to representatives.• Responded to inbound service calls in a fast-paced, high-volume call center. • Awarded Customer Service Associate of the Month five times.• Demonstrated skill in providing excellent customer service and teamwork.• Experienced in both customer service and supervisory positions.• Handled large call volume while maintaining accuracy, efficiency, confidentiality and a positive friendly attitude.• Developed a program called, “Blue Flag Program” which increased productivity 16%.• Developed a program called, “Total Recall” which increased communication 100%• Developed a program called, “Fax Service” which optimized service & reduced company waste.• Responsible for 18 analysts’

• Analyzed and organized office procedures, such as bookkeeping and clerical services.• Established uniform correspondence procedures and styles.• Handled mass mailings and ordered office supplies.• Sorted and sent out mail.• Supervised 29 secretaries.