Luiz Guilherme Motta Bier Email & Phone Number

Toulouse, Fr

Vélizy-Villacoublay, Ilha De França, França

-Member of the Future Transportation Systems team.-Conduction of a state-of-art review of technologies and features related to electric ground propulsion for aircrafts.-Development of control and command models on Simulink for electric ground propulsion for aircrafts-Involved in establishing specifications and requirements for the systems developed during the internship.-Participation on performance tests for the models developed.

-Technical project leader, coordinating the team in order to ensure high quality service and compliance with deadlines;-Preparation of action plans to implement the requested features, estimating resources and time needed to complete projects;-Contact with the customer during the project in order to ensure that the project will fulfill all requirements made by the client;-Collaboration in understanding and developing strategies to overcome technical obstacles;-Analysis of customer requests for new LIMS features;-Member of the customer support team;

-Report to the Project Analyst;-Technical auditing, as a hidden customer, in Bosch automotive machine shops, using the SQT (Service Quality Test) methodology;-Evaluation of the customer experience with the Bosch brand;-Application of the questionnaire containing objective questions that map the customer service process, reporting observed points, presenting the perception as a customer of the place visited, in order to diagnose the perception that consumers have about the business / brand;-Verification of the quality standards required by the company;-Evaluation of intangible aspects related to personal service provided by employees;-Evaluation of the effectiveness and efficiency of the technical team;-Analyze competitors in order to identify points for improvement;-Produce feedback for the workshops, aiming to collaborate with the continuous improvement of the service provided.

Canguaretama/Rn

-Report to the Maintenance Supervisor;-Maintenance and mechanical projects;-Dimensioning of mechanical parts, failure analysis, technical drawings and improvements in the production process, such as the intelligent use of water and the design of metal gutters around the machines to prevent the accumulation of water on the floor.

Natal E Região, Brasil

-Report to the Project Director;-Management of teams of up to 15 people;-Management reports;-Conduction of meetings to align demands and present budgets to the client;-Information collection for finalizing budgets;-Negotiation and renegotiation with clients;-Planning of goals and performance indicators;-Management of industrial projects, ensuring technical quality, team well-being and meeting deadlines;

Natal E Região, Brasil

-Report to the Shop Manager;-Maintenance of vehicles in their various aspects: replacement of essential items in scheduled overhauls, such as oil and filters, spark plugs, brake fluid, brake pads and shoes, steering system cleaning, bearings cleaning, checking the general condition of the suspension;-Check the condition of cars that came from the factory to be sold, focusing on finding possible dents and scratches on the bodywork, suspension check and verification of fluid levels and electrical components of the car;-Assistance in highly complex processes, such as the rebuild of engines, gearboxes and differential gears;-Average of 5 cars/day.

Advanced Master'S Degree, Embedded Systems

Bachelor'S Degree, Mechanical Engineering

Sandwich Graduation, Mechanical Engineering

Studied at the Royal Melbourne Institute of Technology for two semesters in 2016 as part of the Brazilian government program Science.

Technical, Mechanics And Repairers, General