Luiz Capelati Email & Phone Number

São Paulo, Brasil

São Paulo, Brasil

São Paulo, Brasil

Reporting directly to the CEO, with strong leadership skills, strategic thinking and a deep understanding of sales and marketing, I am responsible for managing the company's revenue growth. My main role is to develop and implement strategies focused on the company's profitability, in addition to maximizing customer satisfaction. Main objectives: -Perform market trend analysis, identify new revenue streams and develop sales and marketing strategies. -Responsible for managing the sales and marketing teams, ensuring they are aligned with the company's revenue growth strategies. This involves setting sales targets, developing marketing campaigns, and providing leadership and direction to the team. -Analyze revenue performance and provide regular reports to the executive team. This involves monitoring revenue growth, identifying trends and developing strategies to address any areas of concern. - Develop and maintain relationships with key customers and partners, understand their needs, identify opportunities for growth, and ensure exceptional customer service. - Work closely with other departments including finance, operations and product development to ensure revenue growth strategies are aligned with overall business objectives. - Identify and implement revenue optimization opportunities, such as pricing strategies, product bundling and up-selling. - Keep up to date with industry trends and best practices, if necessary implement them into the company's revenue growth strategies.

São Paulo, Brazil

Strategist and conductor whose main responsibility is to generate revenue for the company, combining the management of the areas of Sales, Marketing, Administration, Customer Relations, Channels, After Sales, Pre Sales and Customer Success. In addition to these activities, the following items fell into my role:• aligning marketing and sales (shared and individual indicators, communication, integration of tools and processes);• monitoring customer success, support or service processes;• finding new ways to generate additional revenue;• presenting solutions to superiors or fellow leaders and communicating to them issues from the teams with which they are involved;• standardizing processes that influence billing;• dealings with suppliers and service providers that participate in processes related to revenue and expansion;• producing sales forecasts and leading the definition of future goals.During my journey with D1, I helped the company achieve success, mainly:• I was the executive responsible for revenue growth at D1, increasing revenue by 670% between November 2019 and January 2022.• I actively participated to consolidate the numbers and go public as one of the companies of the Zenvia Group (2021 Nasdaq IPO).

São Paulo, Brazil

Responsible for the commercial area, reporting directly to the CEO, responsible for managing the entire sales area—strategies, team and results.During my time at C&M Software, I was responsible for:• Formalizing the corporate contract with Grupo Bradesco.• Support the opening of Banco Carrefour.

São Paulo, Brazil

• Responsible for the insurance POD and strategic accounts, reporting to the Latam director and CEO.• Responsible for leading and developing a team, focusing on strategic accounts and the entire insurance segment, in line with the company's commercial goals.• Supporting the team in external meetings, elaborating a presentation strategy, coordinating the project team, assisting the customer service team and studying the market together with the marketing area, are the main functions.• Relationship management with companies aligned with the customer success department (existing accounts); management of the strategy and action plan to win new customers (new accounts); management of the entire Direct.One sales process and corporate systems; build Forecast and Pipeline with high assertiveness and consistency; carry out information gathering to create a financial business case and ROI; Coordinate together with the commercial, project and technical team, RFP/tender process, demonstrations and proofs of concept.

São Paulo, Brazil

• Account executive responsible for the banking and finance area in Brazil, reporting to VP Latam. Main functions: specialist in SAS solution, focused on formalizing contracts and agreements on electronic and digital platforms; executive presentation for the business, IT, Information Security, legal and executive areas; conflict management;• Increase profitability within the customer portfolio, seeking new areas and needs; carry out a survey of each project; prepare an objective presentation with the main gains; build a business case and ROI to defend the project with decision makers;• Customer engagement seeking to build a relationship of trust; involve all areas and executives of the company for more agile decision making; knowledge of regulations (Bacen and CVM); Proactively interact with the legal and Information Security area; teamwork with the commercial area of ​​strategic partners, such as SAP and IBM.

São Paulo, Brazil

• Responsible for the commercial structure in Decision Analytics projects for large banks, reporting directly to the Head of Latin America and providing commercial and technical support in Decision Analytics projects in the structure of Large Banks;• Conduct presentations focused on credit origination, risk and collection platforms; Increase pipeline ; Interact with pre-sales, analytics, global consulting, products and delivery teams for structuring and architecting projects;• Elaborate the technical structure of commercial proposals according to the characteristics of each project; Involve the appropriate professionals in complex projects; Coordinate and be the focal point between the client and Experian; assist the product area with the development of new solutions that meet market needs; increase customer relationships; Identify market needs and offer solutions;

São Paulo, Brazil

• Responsible for the banking and financial services area, answering to the commercial management and to the CEO.

São Paulo, Brazil

• Lead and support a team of 17 employees; develop strategy, implementation, dissemination and commercialization of the “Batch” product, focusing on banks, finance companies and insurance companies; team management and training; strategic planning for the entry of the product in the market; negotiation with strategic accounts;• Relationship with information bureau to purchase registration data; pricing of the new product; market and competition study; customer relationship and loyalty; elaboration of the portfolio; monitoring the team in external presentations; internal and external conflict management

São Paulo, Brazil

• Sales of health plans for SMEs and PF.

São Paulo, Brazil

• Responsible for marketing the Telefonica Group's mobile product and planning commercial actions, supporting a team of 9 employees.

São Paulo, Brazil

• Sales by prospecting for Juridical clients and self-employed professionals.

Sorocaba, São Paulo, Brazil

• Advertisements and outdoor media in the region of Sorocaba.

São Paulo, Brazil

• Team coordination with 23 professionals in cities in the interior of São Paulo

Executive Mba, Peace Studies And Conflict Resolution, 9,6

Marketing Digital E Mídias Sociais, Vendas, Merchandising E Marketing, 9,5

Este programa foi desenvolvido com ferramentas gerenciais e técnicas essenciais para a compreensão dos movimentos dos concorrentes e das.

Master Of Business Administration - Mba, Business/Managerial Economics

Bacharelado, Marketing