Luiz "Michael" Lopez Email & Phone Number

Los Angeles, CA, US

Los Angeles, California, United States

• Create test cases for end users that aligns with their end-to-end business workflow.
• Prepare user guides, training materials, and demo presentation for clients with every release deployment.
• Provide support for end users for testing and product use.
• Capture and log bugs using Jira.
• Perform data analysis to ensure data integrity between client data and product specs.
• Participate in user acceptance testing and regression testing.

Remote

• Tested new time-critical features for CRM application.
• Created test plans and test cases on TestRail to increase QA visibility and transparency.
• Created a bug report template to standardize the reporting of issues. The template was implemented as a company-wide standard for bug reporting.
• Performed several iterations of backwards compatibility testing of a critical feature, which contributed to its successful upgrade and deployment.
• Performed regression testing before signing off on the release candidate.
• Performed ad-hoc testing and documented gaps found in new features using Linear.

Los Angeles, California, United States

• Used Cypress to automate 80% of the regression test suite cutting down testing from 15 days to 3 days.
• Automated 100% of the smoke test suite, which saved 150 hours of manual testing time per year per tester.
• Created documentation for assigned features in Confluence, which served as the basis for training material for QA new hires.
• Interviewed new candidates that applied to join the QA team.
• Executed automated end-to-end and API tests during every code release to production and test environments.
• Investigated flaky tests and failures, which resulted in more accurate automated test runs.

Greater Los Angeles Area

• Created support, such as tutoring services and check-ins, for students on academic probation.
• Started a college and career exploration program for 60 students grades 9-11.
• Led workshops on life skills and academic success for students grades 9-12th.
• Helped increase passing rates for our 45 students from 20% to 68% in the span of two semesters.

Greater Los Angeles Area

• Led workshops on substance prevention for 10-15 students at Hawkins High School.
• Facilitated discussion regarding substance abuse, and building healthy habits.
• Led team building activities.
• Helped Site Coordinator recruit, and retain students into our afterschool initiative.

• Created summer academic enrichment initiatives for 120 students taking college classes.
• Coordinated enrollment efforts for 150+ students for Fall Semester at college.
• Served as a liaison between students, professors, and career pathways manager.
• Coordinated workshops and supplemental academic support for students.

Los Angeles, CA

• Provided in-class academic support for high school students in Geometry and Algebra II.
• Created after school tutoring sessions for students on academic probation.
• Volunteered as a college adviser for first generation college applicants.
• Helped students with personal statement development and college website navigation.

Lancaster, PA

• Provided quality customer service to friends, faculty and students of F&M College.
• Greeted patrons, maintained athletic facilities, and responded to phone inquiries.
• Completed administrative duties and projects.
• Assisted with live broadcast of outdoor athletic events.
• Helped with set-up, and take-down of college wrestling and basketball tournaments.

Lancaster, PA

• Helped manage the set-up, take-down, and logistics of large campus events.
• Managed reservations, schedules, tracked event details, and supported facility usage.
• Assisted with team building activities.
• Performed high level secretarial duties.
• Cultivated relationships between guests and the College.
• Served as a liaison between summer camps, the office of Conference and Events and the Athletic Department.

Lancaster, PA

• Worked with a team of 14 facilitators to create and lead a 3-week residential college preparatory program for 75 first generation high school students.
• Led group discussions about the college application process and personal development.
• Served as a Teacher Assistant for "Power, Class and Status" taught by Dr. McClelland.
• Helped to create workshops on professional development, writing, college study tips for high school students.
• Organized a field trip of 18 students through Lancaster for class field notes to study gentrification in Lancaster City.

Bachelor’S Degree, Government And Religious Studies Minor

Activities and societies: Varsity Track and Field Tenor- College Chorus I.M.P.A.C.T. Studied abroad in Madrid

Certificate Of Achievement, Web Development

Courses: COSW 10 - Beginning Website Development COSW 20 - Front End Website Development with HTML5 and CSS3 COSW 30 - Web Development.