Luiza Bortoluzzi Email & Phone Number

Calgary, AB, CA

Calgary, Alberta, Canada

• Performs audits of customer’s facilities.
• Provides detailed reports of the inspections.
• Investigates and resolves customer requests.
• Guides franchisees to improve their service levels.
• Leads seminars for new franchisees in Certification Training Programs.
• Meets with new customers and franchisees to establish proper relationships.

Calgary, Alberta, Canada

• Managed administrative activities across multiple regions.
• Directed incoming calls and managed appointments.
• Maintained the company’s system and updated agreements.
• Monitored and generated reports.
• Created POs and received supply orders.
• Organized invoices for the Accounting Department.

Calgary, Alberta, Canadá

Porto Alegre, Rio Grande Do Sul, Brasil

• Oversaw financial operations including accounts payable, receivable, and budgeting.
• Managed logistics, including delivery routes and problem resolution.
• Defined production mix based on sales history.
• Handled purchasing of raw materials and resolved supplier issues.
• Managed HR functions including admissions, dismissals, and payroll.
• Prepared sales performance reports and monitored order execution.

São Paulo, Brazil

• Managed maintenance customer portfolio in the South.
• Prepared and submitted customer retention reports.
• Expanded customer base and mapped new opportunities.
• Led sales team in client relationship building and contract negotiations.

Porto Alegre E Região, Brasil

• Defined team activities using agile methodology as a Product Owner.
• Served as the focal point for operations team activities.
• Structured the heavy fleet maintenance project.
• Implemented maintenance products for clients.
• Conducted commercial presentations.
• Conducted on-site visits to prospect new clients.

Porto Alegre E Região, Brasil

Porto Alegre E Região, Brasil

Porto Alegre E Região, Brasil

Sapucaia Do Sul - RS

Sapucaia Do Sul - RS

High Advanced English Course, General English

Master Of Business Administration (Mba), Business Economic And Financial Management

Bachelor'S Degree, Production Engineering

Intermediate English Course, General English