I am a Multilingual (English, Spanish and Portuguese), driven and client-oriented professional with dynamic experience advising & supporting clients, clarifying and negotiating events and managing key client relationships always looking to drive corporate growth. My background includes successfully enhancing client response strategies, and managing overall customer service experience functionality to maximize loyalty, productivity, client satisfaction and growth. I am an enthusiastic, optimistic and organized person who easily adapts to any situation and is always willing to learn. I constantly develop the ability to communicate clearly, concisely and effectively in both my speech and writing, and to present complex information in an accessible way.Collaborative by nature, I also employ my insight into the individual needs and motivations of a variety of different people to engage with others on a personal level. I am seeking the opportunity that will allow me to thrive and grow, and utilize my knowledge and my high standards of customer services and/or event productions skills.I am open to be contacted about new opportunities and sure we have latent opportunities to be explored both sides. Yours faithfully,Luiza Maneira ZappullaE-mail: luizappulla@gmail.com | Mobile: +353 083 016 5462