Luíza Caloni
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Luíza Caloni Email & Phone Number

Customer Success Specialist | Financial Services at Pipefy
Location: Ribeirão Preto, São Paulo, Brazil 5 work roles 1 school
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✓ Verified May 2026 3 data sources Profile completeness 86%

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Current company
Pipefy
Role
Customer Success Specialist | Financial Services
Location
Ribeirão Preto, São Paulo, Brazil
Company size
502 employees

Who is Luíza Caloni? Overview

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Quick answer

Luíza Caloni is listed as Customer Success Specialist | Financial Services at Pipefy, a company with 502 employees, based in Ribeirão Preto, São Paulo, Brazil. AeroLeads shows a matched LinkedIn profile for Luíza Caloni.

Luíza Caloni previously worked as Sr Customer Success Manager | Enterprise Accounts at Pipefy and Expansion Coordinator (Customer Success) at Iclinic. Luíza Caloni holds Bacharelado Em Farmácia from Faculdade De Ciências Farmacêuticas De Ribeirão Preto - Usp.

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Email format at Pipefy

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Pipefy

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Profile bio

About Luíza Caloni

Como Customer Success Manager na Pipefy, sou responsável por gerenciar uma carteira enxuta de clientes Enterprise do Setor Financeiro. Meu principal foco é entregar valor e impacto através da nossa solução, entendendo que o significado de "sucesso" é individual e inerente aos objetivos estratégicos do cliente.Os 4 anos de experiência em sucesso do cliente, tecnologia, SaaS, relacionamento estratégico B2B e vivência no mercado e ambiente de Startups, me permitiram desenvolver um mindset orientado a resultados, com resiliência e foco na resolução de problemas.

Current workplace

Luíza Caloni's current company

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Pipefy
Pipefy
Customer Success Specialist | Financial Services
State of São Paulo, Brazil
Website
pipefy.com
Employees
502
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Company profile
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5 roles

Luíza Caloni work experience

A career timeline built from the work history available for this profile.

Customer Success Specialist | Financial Services

Pipefy

State Of São Paulo, Brazil

Sr Customer Success Manager | Enterprise Accounts

Current
Pipefy

San Francisco, Califórnia, Estados Unidos

Responsável por entregar valor e impacto para um portfólio estratégico composto por grandes contas (+5.000 funcionários).- Atendimento High Touch, com foco em construção, execução e acompanhamento de plano de sucesso, baseado nos KPIs dos clientes.- Construção, análise e apresentação de ROI.- Geração de oportunidades de Upsell e Cross Sell.

Nov 2022 - Present

Expansion Coordinator (Customer Success)

Iclinic

Ribeirão Preto, São Paulo, Brasil

Gestão dos times responsáveis por incentivar Upsell e Cross Sell na base de clientes na frente SaaS (iClinic) e na frente Fintech (iClinic Pay);Acompanhamento dos principais indicadores de CS no modelo fintech (tempo de ativação da carteira, TPV, % de retenção) e no modelo SaaS (churn, NPS, CSAT, receita da base);Gerencimento dos CRM Hubspot e Sensedata.

Aug 2021 - Nov 2022

Customer Success Manager

Iclinic

Ribeirão Preto, São Paulo, Brasil

Criação e gerenciamento de campanhas para geração de oportunidades de expansão dentro da base de clientes;Gerenciamento estratégico de Key Accounts (apresentação de QBRs, construção de Planos de Sucesso, etc);Negociação Upsell e Cross Sell.

Aug 2020 - Aug 2021

Implementation Success

Iclinic

Ribeirão Preto, São Paulo, Brasil

Responsável pelos processos de Implementação e Adoção das contas, realizando o primeiro contato com o cliente após a compra; Análise de healthscore;Geração de insights para o time de Produto, com base nos feedbacks dos clientes

May 2020 - Aug 2020
Team & coworkers

Colleagues at Pipefy

Other employees you can reach at pipefy.com. View company contacts for 502 employees →

LG Luiz Gustavo De Souza Luiz Gustavo De Souza Colleague at Pipefy Sorocaba, São Paulo, Brazil, Brazil View → LC Leonardo Cano Leonardo Cano Colleague at Pipefy Mauá, São Paulo, Brazil, Brazil View → HF Hadi Fahs Hadi Fahs Colleague at Pipefy Curitiba, Paraná, Brazil, Brazil View → FM Fernanda Malacarne Huff Fernanda Malacarne Huff Colleague at Pipefy Campinas, São Paulo, Brazil, Brazil View → FS Fernando Steimetz Fernando Steimetz Colleague at Pipefy Rio De Janeiro, Rio De Janeiro, Brazil, Brazil View → GF Giovana Franco Valadão Giovana Franco Valadão Colleague at Pipefy Juiz De Fora, Minas Gerais, Brazil, Brazil View → RV Rebeca Ventura Rebeca Ventura Colleague at Pipefy Salvador, Bahia, Brazil, Brazil View → JM Johny Malodor Johny Malodor Colleague at Pipefy Winston-Salem, North Carolina, United States, United States View → OA Otávio Anselmo Ribeiro Otávio Anselmo Ribeiro Colleague at Pipefy Curitiba, Paraná, Brazil, Brazil View → ZA Zyon Alcardi Zyon Alcardi Colleague at Pipefy Belo Horizonte, Minas Gerais, Brazil, Brazil View →
1 education record

Luíza Caloni education

  • Faculdade De Ciências Farmacêuticas De Ribeirão Preto - Usp
    Faculdade De Ciências Farmacêuticas De Ribeirão Preto - Usp
    Bacharelado Em Farmácia
FAQ

Frequently asked questions about Luíza Caloni

Quick answers generated from the profile data available on this page.

What company does Luíza Caloni work for?

Luíza Caloni works for Pipefy.

What is Luíza Caloni's role at Pipefy?

Luíza Caloni is listed as Customer Success Specialist | Financial Services at Pipefy.

Where is Luíza Caloni based?

Luíza Caloni is based in Ribeirão Preto, São Paulo, Brazil while working with Pipefy.

What companies has Luíza Caloni worked for?

Luíza Caloni has worked for Pipefy and Iclinic.

Who are Luíza Caloni's colleagues at Pipefy?

Luíza Caloni's colleagues at Pipefy include Luiz Gustavo De Souza, Leonardo Cano, Hadi Fahs, Fernanda Malacarne Huff, and Fernando Steimetz.

How can I contact Luíza Caloni?

You can use AeroLeads to view verified contact signals for Luíza Caloni at Pipefy, including work email, phone, and LinkedIn data when available.

What schools did Luíza Caloni attend?

Luíza Caloni holds Bacharelado Em Farmácia from Faculdade De Ciências Farmacêuticas De Ribeirão Preto - Usp.

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