• Leading the creation of an omnichannel platform for small and medium-sized exporting companies, aiming to facilitate access to compliance information.• Translating user needs into product requirements for a clear vision and roadmap. • Keeping product backlog alligned with changing requirements and prioritizing task

• Directed comprehensive project management for SAP and Thomson Reuters' products, overseeing OSGT Import, OSGT Export, OneSource Tax One, and OneSource DFe, from initial planning to successful deployment leading to 100% compliance with legal requirements.

• Managed the implementation of Thomson Reuters' products, overseeing OSGT Import, OSGT Export and RECOF, ensuring a smooth transition from planning to deployment and 100% compliance with legal requirements to provide competitive edge to clients.• Ensured 100% project clarity and success by rolling out a comprehensive project management model with ongoing monitoring/control and readily available improvement and support tools.

• Mentored and developed team members by regularly facilitating retrospectives, providing coaching and guidance to promote continuous improvement and growth.• Led information systems projects through the full software development lifecycle, including planning, requirements analysis, development, testing, deployment, and training.

• Spearheaded the nationwide implementation of sales channels for 20 indirect partners; expanded sales locations by 200% across Brazil.• Developed a robust IT Disaster Recovery Plan aligned with COBIT 4.1 DS4 and ITIL V3 standards, reaching process maturity level 3 and ensuring seamless business continuity.• Successfully implemented COBIT 4.1 AI6 process for managing changes. This elevated the process maturity level to 3, leading to higher efficiency and reduced errors.

• Managed IT projects for American Express USA, ensuring 100% compliance with scope, time, budget, and quality standards.

• Implemented process enhancements for Vivo and G&G Industrial by redesigning workflow protocols and introducing automation tools; outcomes included a 15% reduction in project turnaround times and streamlined communication across departments.

• Led a project for Honeywell International to identify best practices in the Brazilian and Mexican labor markets, providing valuable insights for talent acquisition strategies.• Spearheaded a research project for Intel International to identify key challenges for establishing operations across seven Latin American countries.• Led a cross-functional team at Johnson & Johnson to conduct a SWOT analysis and redesign marketing and strategic planning processes. This resulted in a 31% increase in process compliance and 100% process mapping, improving efficiency and effectiveness.

• Developed operational expansion plans and added 200% sales locations.• Improved decision-making speed and efficiency through process and KPI analysis.

• Planned and launched integration projects for Mastersaf DW and JDEdwards. • Implemented integration between Mastersaf DW and Oracle EBS.

• Led the development and implementation of web platform projects for HP, Phillips, Mahle, and Shell, resulting in 50%+ improved supply chain transparency and efficiency.

• Increased Production Efficiency by 30% at Compaq by leading a production line control project.• Achieved 100% Compliance for employee pension fund contributions at CPFL through developing and implementing a labor regulations application.• Reduced Purchase Order errors by 90% at International Paper and Alpargatas Santista by implementing a web-based purchase order system.

• Led data collection, structured analysis, and spearheaded the software specification and development phases for asset control, traffic control, and fine management systems using Delphi/Visual Basic/Crystal Reports software. This included leveraging vehicle images for comprehensive solutions.

• Enhanced Human Resources operations by streamlining procedures through meticulous data collection, analysis, and the specification and development of tailored software systems compatible with various Operating Systems including Windows and UNIX.• Spearheaded the development and integration of electronic forms and software systems utilizing WordPerfect Forms to facilitate the issuance of legally mandated documents.• Successfully implemented a robust UNIX-Windows Human Resources software system, ensuring seamless deployment and providing comprehensive training and ongoing support to end-users.• Demonstrated effective leadership by providing guidance, support, and organizational development initiatives for a team of over 105 individuals.• Conducted thorough audits of budget and financial reports across multiple branches in the central-west region of Brazil, ensuring compliance and accuracy in financial management practices.