Luiz Carlos Roque Da Silva Email & Phone Number

São Paulo, Sp, Br

São Paulo, Brazil

Responsible for the sales operation focused on the financial market, with integrated solutions focused on digital transformation, customer experience, improving the efficiency of companies, with agile and innovative solutions in information technology.

São Paulo Area, Brazil

Sales Executive for strategic accounts."At NCR, we make the everyday easier. We do this by listening to our customers, keeping their best interests in mind, and always working to make interacting with your business an exceptional experience."

São Paulo, Brazil

Responsible for large accounts of Financial segment in Brazil (Bradesco, Santander Group, Itau-Unibanco, Tecban, HSBC, Banco do Brasil, CEF, Credit unions - Sicred and Sicoob).Contact and manage external partners (IBM, Unisys, Itautec, Scopus).Working on portfolios of Wincor-Nixdorf (ATM’s, Software application, Services) to present to our customer’s and partners, good relation with the decision makers from Financial Area ( CIO, Directors, IT Department, Procurement).In conjunction with the Wincor-Nixdorf Headquarter, defined budgets and support the current plan for the current fiscal year and for the next 3 years.Manage the proposals to be submitted to customers, and recommend strategic and operational changes that can influence the results of Wincor-Nixdorf Corporation.Amongst other activities I was responsible to:• Start up of Wincor-Nixdorf Brazil (contact with Lawyer, fiscal area, banking accounting, interface with Headquarter in Germany);• Start Sales activities to attack the financial area.• Partnership program – development of new supplier’s;• Business plan and strategic plan definition;• Strategy definition to attack the competition;• Resources contract – Collaborative team;• Marketing Plan (Fair and Congress Planning);

Working as a Sales Executive for Financial Segment (Banks), representing all solutions in the following areas: Banking Solutions ( ATM, Cash Dispenser – IBM and Unisys), CRM, Smartcard, m-business, Outsourcing.Presentation for customers board and technical staff in order to introduce Siemens portfolio.• Budget and market strategy planning – Banking Solutions ( ATM, Cash Dispenser);• Contact and manage internal and external partners;• Interface with worldwide business unit headquarter, including negotiation and market strategies issues;• Responsible for production interface in all phases of Cash Dispenser business (order, maintenance, customer contact, training, technical issues); • Negotiation with customers, including contract administration;• Highlight in Sales (2001) – Cash Dispenser Project for IBM and Unisys regarding Banespa-Santander Bank – R$ 40 millions.• Responsible for Brazil implementation of Cash Dispenser Repair Center, as Wincor-Nixdorf best practices;Responsibilities• Customer Support as sales operation and technical issue;• Establish a business partnership;• Responsibility for Business Growth;• Profit & Loss Responsibility;• Contract Management and Reporting• Escalation Management and Responsibility for problem solving; • Marketing figures and sales forecast;

Siemens Nixdorf: I was responsible for pre-sales activities supporting our product line (Servers, PC, notebook) , supporting sales process for some customers as: Bosch, Siemens, Volkswagen.Responsible for sizing, public tender analisys, configuration and proposals.

Post Graduation, Business Administration

1987

Electronic Engineer