Senior Service Delivery Manager
Current
Aug 2019 - Present
AeroLeads people directory · profile
Luiz Aurelio Duran Rodrigues Email & Phone Number
Senior Service Delivery Manager | Scrum Master PSM I Certified
at
Cirion Technologies
1 work email found
@bt.com
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Senior Service Delivery Manager | Scrum Master PSM I Certified
Location
Federal District, Brazil, Brazil
Who is Luiz Aurelio Duran Rodrigues? Overview
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Quick answer
Luiz Aurelio Duran Rodrigues is listed as Senior Service Delivery Manager | Scrum Master PSM I Certified at Cirion Technologies, based in Federal District, Brazil, Brazil. AeroLeads shows a work email signal at bt.com and a matched LinkedIn profile for Luiz Aurelio Duran Rodrigues.
Luiz Aurelio Duran Rodrigues previously worked as Senior Service Delivery Manager at Cirion Technologies and Senior Service Delivery Manager at Lumen Technologies. Luiz Aurelio Duran Rodrigues holds Master Of Business Administration (M.B.A.), Gestão De Projetos from Ibmec.
Company email context
Email format at Cirion Technologies
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{first_initial}{last}@bt.com
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Profile bio
About Luiz Aurelio Duran Rodrigues
Graduated in Telecommunications Engineering from “Universidade Paulista” - UNIP, with ITIL V3 and Professional Scrum Master I (Scrum.org) certifications, I work as a Senior Project Manager, leading high-visibility projects aligned with the company's and clients' business objectives, aiming to provide end-to-end service delivery in accordance with client expectations and contractual agreements.I excel in communication, teamwork, organization, leadership, and results orientation. I have excellent skills in Excel, PowerBI and SAP as well as strategic planning and negotiation. I also have experience in leading multidisciplinary teams, promoting integration, increased productivity, and continuous improvement.I am currently working on international projects with the team in Mexico, managing projects in the United States, Mexico, and Central American countries such as Panama, Costa Rica, Honduras, and Guatemala. I have excellent communication skills in Portuguese (native language), English and Spanish.
Listed skills include Telecommunications, Cisco Technologies, Voip, Ip, and 25 others.
Current workplace
Luiz Aurelio Duran Rodrigues's current company
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5 roles
Luiz Aurelio Duran Rodrigues work experience
A career timeline built from the work history available for this profile.
Senior Service Delivery Manager
Aug 2019 - Aug 2022
Field Services/Delivery Coordinator
- Responsible for managing incidents and relationship with customers;
- Ensure the goals of operating and financial results, given the expectations of the customers and the Company;
- Field Services Team Management Brazil - Supervisors, Project Manager and Technicians - guaranteeing the fulfillment of the SLAs of services in operation, as well as meet the demand for new installations in the Banking.
- Provide advanced support in the Telecommunications area (SCPC, VSAT, and Broadcast).
Jan 2013 - Jul 2019
Supervisor Field Services/Delivery
- Field Services Team Management in the Center-West and North Regions in corrective and preventive maintenance as well as deployments in the Telecommunications area (BT PROJECT LATAM) and LAN/WAN networks;
- Advanced support in the areas of Broadcast TV and Video Links.
Jan 2009 - Dec 2013
Supervisor Field Services And Mobile Units / Broadcast
- Supervisor Field Services and Mobile Units / Broadcast (2000/10 to 2009/03) Technical Field Services (1997/01 to 2000/09)
- Starting the career in 1997 at Comsat (acquired by BT Group) acting as Junior Operations in the Telecommunications area, given the company's customers in various cities throughout the country;
- Installation of the voice, data and video conference systems;
- Deployment of large projects in customers as TAM, Ponto Frio, EMBRAPA, among others;
- Responsible for Video Broadcast events in several states, including transmissions of Brazilian Soccer Championship (GLOBO TV) and Agriculture/ Farming (Channel of the BOI);
- In 2000 moved to Campinas with challenge to assume the position of Operations Supervisor for the Center-West/North Regions and also the Mobile Broadcast Operations (audio and video).
Jan 1997 - Apr 2009
3 education records
Luiz Aurelio Duran Rodrigues education
Master Of Business Administration (M.B.A.), Gestão De Projetos
Bacharelado Em Engenharia, Telecommunications Engineering
Técnico Em Eletrônica
Cetn Brasília
FAQ
Frequently asked questions about Luiz Aurelio Duran Rodrigues
Quick answers generated from the profile data available on this page.
What company does Luiz Aurelio Duran Rodrigues work for?
Luiz Aurelio Duran Rodrigues works for Cirion Technologies.
What is Luiz Aurelio Duran Rodrigues's role at Cirion Technologies?
Luiz Aurelio Duran Rodrigues is listed as Senior Service Delivery Manager | Scrum Master PSM I Certified at Cirion Technologies.
What is Luiz Aurelio Duran Rodrigues's email address?
AeroLeads has found 1 work email signal at @bt.com for Luiz Aurelio Duran Rodrigues at Cirion Technologies.
Where is Luiz Aurelio Duran Rodrigues based?
Luiz Aurelio Duran Rodrigues is based in Federal District, Brazil, Brazil while working with Cirion Technologies.
What companies has Luiz Aurelio Duran Rodrigues worked for?
Luiz Aurelio Duran Rodrigues has worked for Cirion Technologies, Lumen Technologies, Oki Brasil, Getronics, and Bt En Latam.
How can I contact Luiz Aurelio Duran Rodrigues?
You can use AeroLeads to view verified contact signals for Luiz Aurelio Duran Rodrigues at Cirion Technologies, including work email, phone, and LinkedIn data when available.
What schools did Luiz Aurelio Duran Rodrigues attend?
Luiz Aurelio Duran Rodrigues holds Master Of Business Administration (M.B.A.), Gestão De Projetos from Ibmec.
What skills is Luiz Aurelio Duran Rodrigues known for?
Luiz Aurelio Duran Rodrigues is listed with skills including Telecommunications, Cisco Technologies, Voip, Ip, Itil, Service Delivery, Tcp/Ip, and Wireless.
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