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Luiz Goy Email & Phone Number
Release Manager
at
Altenar
LinkedIn matched
✓ Verified Jun 2026
3 data sources
Profile completeness 86%
Current company
Role
Release Manager
Location
Gzira, Malta, Malta
Company size
Who is Luiz Goy? Overview
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Quick answer
Luiz Goy is listed as Release Manager at Altenar, a company with 353 employees, based in Gzira, Malta, Malta. AeroLeads shows a matched LinkedIn profile for Luiz Goy.
Luiz Goy previously worked as Incident Engineer at Betsson Group and Delivery Program Manager at Kyndryl. Luiz Goy holds Bachelor'S Degree, Business Administration And Management, General from Unopar - Universidade Norte Do Paraná.
Company email context
Email format at Altenar
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Altenar
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Profile bio
About Luiz Goy
I´m a goal-oriented professional with 16 years of experience in I.T, always combining team leadership and technical knowledge acquired during my career with project management best practices to drive results focused on enhancing customer relationships and customer success.I´ve successfully managed service transitions and delivered consistent service excellence to a multinational clientele over the past years.I´m a proactive and fast learner person with ability to change and adapt to different job roles according to business requirements.
Current workplace
Luiz Goy's current company
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Altenar
7 roles
Luiz Goy work experience
A career timeline built from the work history available for this profile.
Incident Engineer
Current- Monitor systems
- Coordinate the handling and resolution of any events or incidents which occur within the infrastructure and providers
- Managing the ticket system for incidents, events, and maintenance
- Follow up on pending incidents
- Dispatch and escalate tickets to the correct support group
- Direct contact with our 3rd party providers
Jul 2024 - Present
Delivery Program Manager
- Acting as a focal point in delivering services to national and international clients, building strong relationships
- Escalating and following up critical incidents resolution
- Managing crisis war rooms, providing executive reports until issue resolution
- Validating and approving RCA reports
- Ensuring high availability and performance of environments through best practices implementation
- Dealing and coordinating change requests with clients and technical teams
Aug 2018 - Mar 2023
Windows / Vmware Sme - Subject Matter Expert (L3) / Windows / Vmware Support (L1 / L2)
- Supporting, managing and updating Windows servers, virtualenvironments (Vmware), Symantec anti virus, System X, Blade Centerfor national and international clients
- Troubleshooting service requests, incidents and problems
- Creating, scheduling and performing change requests. Alsopresenting and requesting approval of change records on changeapproval board meetings.
- Developing plans and upgrading system and subsystemenvironments
- Performing problem determination and creating RCA (root causeanalysis) reports
- Working as a resolver on incident and crisis resolution.
Jun 2012 - Jul 2018
Monitoring Operations Team Lead
- Leading a team of 13 employees in operations, who provided systemmonitoring and technical support escalation to clients in the USA
- Participating in crisis meetings, documenting troubleshootingactivities
- Creating shift team schedules and coordinating team cross trainingbetween supported clients
- Providing internal training to employees
- Facilitated the transition of a client system monitoring and issueescalation services from one of the company's sites in USA to Brazilsite (Traveling, absorbing knowledge and training the team in Brazil)
Oct 2008 - May 2012
Monitoring Operations Specialist
- Monitoring distributed systems (Windows / Linux) and mainframe (Z/OS) systems for internationalclients
- Providing Customer support via telephone and email for incident and crisis logging
- Opening hardware incident tickets with third party companies
- Performing basic change requests to operating systems
- Engaging technical support teams, creating conference calls for critical incident troubleshooting andresolution, documenting timeline of activities taken
- Participated on a system recovery exercise for a client in USA
Jul 2007 - Oct 2008
Monitoring Operations Specialist
- Monitoring distributed systems (Windows / Linux) and mainframe (Z/OS) systems for internationalclients
- Providing Customer support via telephone and email for incident and crisis logging
- Opening hardware incident tickets with third party companies
- Performing basic change requests to operating systems
- Engaging technical support teams, creating conference calls for critical incident troubleshooting andresolution, documenting timeline of activities taken
Jun 2006 - Jul 2007
Team & coworkers
Colleagues at Altenar
Other employees you can reach at altenar.com. View company contacts for 353 employees →
DK
Dimitris Kipos
Colleague at AltenarGreece, Greece
View →
NR
Nikolaos Raptis
Colleague at AltenarIoannina, Epirus, Greece, Greece
View →
KV
Konstantinos Vovos
Colleague at AltenarGreece, Greece
View →
MS
Maria Sandler
Colleague at AltenarLondon, England, United Kingdom, United Kingdom
View →
KK
Konstantinos Kalatzis
Colleague at AltenarPalaión Fáliron, Attiki, Greece, Greece
View →
KS
Konstantin Shishlyannikov
Colleague at AltenarVolgograd, Volgograd, Russia, Russian Federation
View →
ES
Eduard Smirnov
Colleague at AltenarVladimir, Vladimir, Russia, Russian Federation
View →
GS
Georgii Skobelev
Colleague at AltenarTbilisi, Georgia, Georgia
View →
AY
Alexey Yashunkin
Colleague at AltenarRussia, Russian Federation
View →
SL
Sergey Lavrov
Colleague at AltenarVladimir, Vladimir, Russia, Russian Federation
View →
Dimitris Kipos
Colleague at AltenarGreece, Greece
View →
NR
Nikolaos Raptis
Colleague at AltenarIoannina, Epirus, Greece, Greece
View →
KV
Konstantinos Vovos
Colleague at AltenarGreece, Greece
View →
MS
Maria Sandler
Colleague at AltenarLondon, England, United Kingdom, United Kingdom
View →
KK
Konstantinos Kalatzis
Colleague at AltenarPalaión Fáliron, Attiki, Greece, Greece
View →
KS
Konstantin Shishlyannikov
Colleague at AltenarVolgograd, Volgograd, Russia, Russian Federation
View →
ES
Eduard Smirnov
Colleague at AltenarVladimir, Vladimir, Russia, Russian Federation
View →
GS
Georgii Skobelev
Colleague at AltenarTbilisi, Georgia, Georgia
View →
AY
Alexey Yashunkin
Colleague at AltenarRussia, Russian Federation
View →
SL
Sergey Lavrov
Colleague at AltenarVladimir, Vladimir, Russia, Russian Federation
View →
1 education record
Luiz Goy education
FAQ
Frequently asked questions about Luiz Goy
Quick answers generated from the profile data available on this page.
What company does Luiz Goy work for?
Luiz Goy works for Altenar.
What is Luiz Goy's role at Altenar?
Luiz Goy is listed as Release Manager at Altenar.
Where is Luiz Goy based?
Luiz Goy is based in Gzira, Malta, Malta while working with Altenar.
What companies has Luiz Goy worked for?
Luiz Goy has worked for Altenar, Betsson Group, Kyndryl, Ibm, and Global Value Solutions.
Who are Luiz Goy's colleagues at Altenar?
Luiz Goy's colleagues at Altenar include Dimitris Kipos, Nikolaos Raptis, Konstantinos Vovos, Maria Sandler, and Konstantinos Kalatzis.
How can I contact Luiz Goy?
You can use AeroLeads to view verified contact signals for Luiz Goy at Altenar, including work email, phone, and LinkedIn data when available.
What schools did Luiz Goy attend?
Luiz Goy holds Bachelor'S Degree, Business Administration And Management, General from Unopar - Universidade Norte Do Paraná.
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