Who is Luiz Eduardo Andrade? Overview
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Luiz Eduardo Andrade is listed as Desenvolvedor de software at iDtrust, based in Ribeirão Preto, São Paulo, Brazil. AeroLeads shows a matched LinkedIn profile for Luiz Eduardo Andrade.
Luiz Eduardo Andrade previously worked as Back End Engineer at Semantix and IT support manager at Venda.La. Luiz Eduardo Andrade holds Bachelor Of Technology - Btech, Analysis And Systems Development from Fatec Ribeirão Preto.
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Email format at iDtrust
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iDtrust
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Profile bio
About Luiz Eduardo Andrade
Desenvolvedor (Analista de Sistemas) com experiências em infraestrutura de TI e suporte.
Current workplace
Luiz Eduardo Andrade's current company
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8 roles
Luiz Eduardo Andrade work experience
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Desenvolvedor De Software
Current
Jun 2023 - Present
Back End Engineer
I worked as a remote developer.Tech Stack:- Node.js;- MongoDB;- Docker;- Git;- API REST development with Node.js;- Jobs(crons) development in the middleware layer with Node.js;- Jira and Confluence (documentation)- Scrum
Oct 2021 - Jan 2023
It Support Manager
I worked as a remote employee.- Service standardization- Technical troubleshooting- Support team training (hardskills and softskills)- Quality metrics tracking- Identification of opportunities (business and services)- Setting project priorities- Notion of urgency- Jira- G suite (Google)- Postman- Trello- Slack
Oct 2020 - Sep 2021
It Infrastructure Analyst
- B2B service and support for parts and paint stores- Remote installation and configuration of Linux servers using SSH connection- Support, maintenance and installation of equipment in the company's sectors- Raspberry- IP/TCP Network- Firewall- Proxy- Windows Server- Activity Directory
Jun 2020 - Oct 2020
Customer Service Management
- Service and Support of accounts, customers and web systems projects under development;- Management of demands and requests from customers and partners;- Test of functionalities implemented in projects; - Execution of adjustments (HTML, CSS and WordPress) in projects;- Creation of documentation and training for customers and partners;- Performed the.
Oct 2019 - May 2020
It-Servicedesk
- Customer service and support in the e-commerce segment;- Management of support tickets and requests from customers and partners;- Definition of priority of calls and attendances;- Monitoring the quality indexes of the CX area (SLAs);- Development of material for training new customers and documentation of new features- G suite- Trello- Slack
Jan 2015 - Dec 2017
Consultant Solutions Apple
- Support, sales and after-sales of Apple products at authorized resellers (FNAC, Fast Shop andCTIS), being responsible for applying the merchandising of the Apple Shop space in the stores- Training application of Apple product sales and demonstrantion for sales teams and after-sales services from authorized resellers- iCloud- Mac OS- iOS- iPhone- Mac.
Jan 2009 - Jun 2013
1 education record
Luiz Eduardo Andrade education
FAQ
Frequently asked questions about Luiz Eduardo Andrade
Quick answers generated from the profile data available on this page.
What company does Luiz Eduardo Andrade work for?
Luiz Eduardo Andrade works for iDtrust.
What is Luiz Eduardo Andrade's role at iDtrust?
Luiz Eduardo Andrade is listed as Desenvolvedor de software at iDtrust.
Where is Luiz Eduardo Andrade based?
Luiz Eduardo Andrade is based in Ribeirão Preto, São Paulo, Brazil while working with iDtrust.
What companies has Luiz Eduardo Andrade worked for?
Luiz Eduardo Andrade has worked for Idtrust, Semantix, Venda.La, Citel Software, and Control Alt Web Soluções Web E Mobile.
How can I contact Luiz Eduardo Andrade?
You can use AeroLeads to view verified contact signals for Luiz Eduardo Andrade at iDtrust, including work email, phone, and LinkedIn data when available.
What schools did Luiz Eduardo Andrade attend?
Luiz Eduardo Andrade holds Bachelor Of Technology - Btech, Analysis And Systems Development from Fatec Ribeirão Preto.
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