Research Solution executive, Customer oriented, with a 10-year Information Technology background and over 20 years supporting scientific research and development of academic and corporate spaces within Latin America, becoming knowledgeable Information Sciences, within the Research and Corporate spaces; aiming customer relationship building and return of solution information investment, loyalty, and retention, while increasing solution product awareness, adoption, use and revenue, based on top industry analytical and content tools and solutions.Love supporting the customer’s satisfaction by clearly establishing the benefits, best use and alignment to goals, while increasing loyalty and revenue.